Technical Training Specialist

Hiring for Randstad client

Role & responsibilities

• Develop and conduct technical training programs for internal staff (sales, customer service, product teams), dealers, OEMs and other customers.
• Create instructional materials, manuals, e-learning content, installation guides, and videos for  products.
• Deliver hands-on product demonstrations and workshops both on-site and remotely.
• Collaborate with the product management and R&D teams to stay updated on new product launches, enhancements, and technical specifications.
• Support trade shows, exhibitions, and technical seminars by conducting live demos and presentations.
• Evaluate training effectiveness through feedback surveys, assessments, and performance metrics.
• Maintain a training calendar and coordinate logistics for sessions across different markets.
• Act as a subject matter expert (SME) on furniture hardware components including mechanical fittings, functional hardware, ergonomic solutions, and smart integration systems.
• Provide technical support and troubleshooting assistance to customers when required.
• Collect market intelligence on real time bas

Preferred candidate profile

• Bachelors degree in Mechanical Engineering, or a related field. Technical certifications in training or product management are a plus.
• Minimum 3–5 years of experience in a technical training or product support role, preferably in the furniture, cabinetry, or hardware industry.
• Deep knowledge of furniture hardware components (e.g., hinges, slides, lift systems, connectors, etc.)
• Hands-on experience with product installation, technical specifications, and CAD/technical drawings is a plus.
• Ability to travel regionally (up to 30–50%) as needed.

Interested Candidates Share CV on p.preethi@randstad.in