9 Product Installation Jobs

As an experienced technical/customer support representative, you will be responsible for providing voice-based and chat/email-based support to customers in the US, Europe, and Asia. Your main tasks will include troubleshooting technical issues related to product installation and use, attending voice calls from customers for remote troubleshooting, and responding to customer queries via chat and email. It will be your responsibility to provide solutions that satisfy customers, handle difficult situations such as complaints, sensitive customers, and mission-critical scenarios. To be eligible for this role, you must have a minimum of 5 years of experience as a technical/customer support representative, with at least 2 years of experience providing voice support to US customers. Fluency in US English, both spoken and written, is essential. Additionally, familiarity with the Linux platform, web applications, networking fundamentals, and databases is required. You should possess good interpersonal and problem-solving skills, and be willing to work night shifts. If you are interested in exploring career opportunities at Knowledge Labs, please send an email to info@knowledgelabs.co.in. Join our team and be a part of an US-based IT company that provides innovative and sustainable lighting solutions.,

As a Technical Consultant at Whitelion, you will be an integral part of our Service team, reporting to the Service Manager and working in a field-based role as per the project requirements. With a Bachelor's degree or Diploma in Electrical and 1-5 years of experience, you will be responsible for understanding clients" home automation needs and providing them with customized solutions using Whitelion's product range. Your main responsibilities will involve engaging with clients to assess their requirements, recommending suitable home automation products, and preparing accurate quotations based on their needs and product specifications. You will work closely with clients to understand their unique needs and ensure that the solutions provided enhance their home automation experience. Additionally, you will conduct on-site or remote verifications of clients" layouts to ensure alignment with the proposed solutions. Your role will also involve offering technical advice on the installation and configuration of Whitelion products, as well as providing recommendations on installation best practices and necessary adjustments. In the absence of service staff, you may be required to handle servicing responsibilities to ensure continuous client support. Effective communication with clients is essential to maintain satisfaction, address queries, and provide updates on product status and delivery. Collaboration with internal teams, including Sales and Engineering, is crucial to ensure a seamless process from product delivery to installation and post-installation support. If you are a customer-focused individual with a passion for technology and problem-solving, this role offers an exciting opportunity to make a significant impact in the field of home automation solutions.,

As a Production Engineer at our esteemed organization, you will be responsible for assembling electronic components on PCB boards, fixing and testing instruments, and conducting quality checks. You should have a strong foundation in Electronics, troubleshooting, and problem-solving skills. Regardless of your educational qualification, experience in soldering, assembly, production, and product installation is highly preferred. Your duties will include PCB assembling, testing, and calibration of analytical and process control instruments and calibrators. You must be committed to meeting client delivery timelines, possess excellent time management skills, and ensure production timelines and quality standards are met without any excuses. Prior experience in soldering electronic components is essential, and familiarity with surface mount soldering is advantageous. This is a full-time position with day shifts. The job location is in Maduravoyal, Chennai, and Chetpet, Thiruvannamalai District. If you are a fresher or experienced candidate with a degree or diploma in Electronics and Communication Engineering, Electronics and Instrumentation Engineering, or Electrical and Electronics Engineering, we encourage you to apply. To learn more about this opportunity, visit our website (www.sansel.net) or share your resume with hr@sansel.net. In this role, you will be entitled to Provident Fund benefits. We require candidates who can reliably commute to Chennai, Tamil Nadu, or plan to relocate before starting work. A diploma is preferred for this position, and candidates with at least 1 year of work experience are preferred. Day shift availability is preferred for this role.,

A Field Engineer is responsible for providing field system support, including hardware break-fix, maintenance, and product installation on customer and Oracle Cloud sites. You will interface with Dispatch, Logistics, and Domains in accordance with activities set out in the on-site Action Plan. Your primary focus will be to ensure a high level of customer satisfaction and meet Service Level Agreements (SLAs) through the effective delivery of technical support and service programs. You will proactively help to find problem resolution through the use of system-level diagnostics and escalation procedures. It is essential to have a deep understanding of service processes and be able to identify and solve a wide range of problems. Your role will require a 24-hour commitment to support customer contractual requirements fulfilled by participation in the regional standby rotation program. Your responsibilities will include providing Onsite Product Support as set out in Domains action plans, liaising with Manager on Duty (MoD) or Field Manager during business hours to ensure escalation procedures/communications are followed, and adhering to defined policies and procedures outlined in the desk manual. You will support the organization by understanding and achieving measurable objectives, following best practices and industry standards, updating internal systems as required, and adhering to Logistics processes to ensure accurate reporting of failures and timely return of parts. As a Field Engineer, you will work independently and in a team environment, perform Field Change Order and Field Action Bulletin, travel at short notice for short-term assignments, provide 24x7 support coverage in a designated geographic area with phone support from Domains, provide T&M services Out of Hour (OOH), provide logistics support as required within the scope of providing on-site support, and offer long or short-term site cover for dedicated customer sites. You will act as a technical support resource during problem escalation, actively contribute to providing diagnostic information to the Technical Support Centre, collaborate with Support/Engineering to ensure continuity and consistent service delivery, provide management updates when engaged in customer escalations summarizing the status, impact, and potential solutions, and define next steps using the 3 Ws (Who, What, and When). Additionally, you will assist in developing, reviewing, and implementing hardware installation plans for customers and be a member of the golden team with special product knowledge to support high-level escalations, complex installations, new product introductions, and TOIs (Onsite and Remote) within the region and outside. Traveling at short notice for short and long-term assignments within the region will be required for this role.,

You will be responsible for product installation, commissioning, and maintenance. This includes generating maintenance reports and maintaining a call log register. You will handle customer inquiries and troubleshooting of Material Handling Equipment (MHE), as well as performing repairs and equipment maintenance. The job location is in Pune and Aurangabad. The ideal candidate will have an ITI certification, Electrician certification, Motor Mechanical certification, or a diploma in mechanical engineering. A minimum of 2-3 years of relevant experience is required for this position. To apply or inquire further about this opportunity, please contact 7776078833 or email career@wanitechnologies.com.,

A Field Engineer is responsible for providing field system support including hardware break-fix, maintenance, and product installation on customer and Oracle Cloud sites. You will be interfacing with Dispatch, Logistics, and Domains in accordance with activities set out in the on-site Action Plan. Ensuring a high level of customer satisfaction and meeting Service Level Agreements (SLA's) through effective delivery of technical support and service programs by interfacing between the customer and the Domains. Proactively assisting in problem resolution through the use of system-level diagnostics and escalation procedures. You should have a deep understanding of service processes and be able to identify and solve a wide range of problems. This role requires a 24-hour commitment to support customer contractual requirements fulfilled by participation in the regional standby rotation program. Your responsibilities include providing Onsite Product Support as outlined in Domains action plans, liaising with the Manager on Duty (MoD) or Field Manager during business hours to ensure escalation procedures and communications are followed. You will be expected to follow defined policies and procedures, support the organization by understanding and achieving measurable objectives, follow best practices and industry standards, update internal systems as required, and adhere to logistics processes to ensure the accurate reporting of failures and timely return of parts. In this role, you will work both independently and in a team environment, perform Field Change Orders and Field Action Bulletins, and be ready to travel at short notice for short-term assignments. You will provide 24x7 support coverage in a designated geographic area with phone support from Domains, deliver T&M services Out of Hours (OOH), provide logistics support as required within the scope of providing on-site support, and cover dedicated customer sites for both short and long terms. As a technical support resource during problem escalation, you will actively contribute to providing diagnostic information to the Technical Support Centre. Collaboration with Support/Engineering to ensure continuity and consistent service delivery during shifts, escalations, or time-critical installations is essential. You will also provide management updates during customer escalations, summarizing the status, impact, and potential solutions, defining next steps using the 3 Ws (Who, What, and When). Additionally, you will assist in developing, reviewing, and implementing hardware installation plans for customers and be a member of the golden team with special product knowledge to support high-level escalations, complex installations, new product introductions, and TOI's (Onsite and Remote) both within the region and outside. Flexibility to travel at short notice for short and long-term assignments within the region is a key requirement for this role.,

The duties and responsibilities are not limited to those listed below and are subject to change as per needs of the business. Generating 3D CAD models of products. Generating 2D CAD general arrangement drawings and detail manufacturing drawings. Ensure models and drawings created /issued for any product are feasible for manufacturing, assembly, and installation. Should follow effective modeling and drawing practice. Follow defined company processes and standards. Assisting in concept development of new and existing products. Perform engineering calculations to prove product design. Prepare calculations, specifications, and other technical documentation. Generating various manuals including but not limited to product assembly, product maintenance, product installation etc. General project engineering and drafting support. Communicate and collaborate efficiently with other team members. Maintaining project tracking and other required reports. About the Ideal Candidate Excellent problem-solving skills Time management, deadline-oriented Demonstrate high level of self-initiative towards constant technology & process improvement Possess good communication skills Ability to work as part of a multi-disciplinary team Experience working successfully in a multi-skilled environment and possession of cross-disciplinary skills Educational Qualification & Work Experience Degree in Mechanical Engineering or Production or Industrial Engineering. Minimum of 3 years of work experience in engineering design Hands-on experience in Solid works. FEA experience is an added advantage. Exposure to working methodology as per ISO 9001 will be an added advantage. We celebrate diversity and are committed to creating an inclusive environment for all employees

The Application Support Engineer is responsible for providing high-quality technical support for our software products and web applications. The person will also work on other product installation and implementation projects as required. Support Engineers may be required to be on-call on a rotating basis throughout the year. Supporting clients for the installed solutions Taking ownership of technical issues, and working with development team to resolve more advanced issues when necessary Resolving escalated customer complaints without the need for team lead intervention Documenting troubleshooting and problem-resolution steps Should have good written and verbal communication skills Participation in providing training to customers as required Data management for web applications Qualification Degree in Computer Science, IT or equivalent fields 4+ years of experience in mobile and web application support Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

We are seeking a dynamic and experienced Head Quality Assurance to lead the QA function for our modular business vertical (Kitchens and Wardrobes). The ideal candidate will be responsible for developing and implementing quality systems across the value chainfrom raw material procurement to product installation at the customer's location. Key Responsibilities: Define, implement, and oversee quality assurance policies and procedures. Monitor all stages of production to ensure product standards are maintained. Lead root cause analysis and continuous improvement initiatives. Manage inspection teams for incoming material, in-process checks, and final product validation. Collaborate with design, production, and supply chain teams to improve product reliability and customer satisfaction. Ensure compliance with relevant quality standards and certifications (ISO, BIS, etc.). Set up and monitor quality metrics and performance indicators. Train and mentor the QA team to build a strong quality culture. Audit vendor and supplier quality processes. Manage customer feedback and post-installation quality issues. Desired profile of the candidate * Experience: 15-20 years in quality assurance within manufacturing, preferably in consumer products or modular furniture. Proven leadership in managing cross-functional QA teams. Strong knowledge of quality tools, audits, root cause analysis (RCA), and CAPA.