Technical Support Specialist

Shashwath Solution

3 - 8 years

18 - 22 Lacs

Pune Bengaluru

Posted:-1 days ago| Platform:

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Skills Required

application software networking technical support computer systems troubleshooting c++ computer networking customer support system administration active directory microsoft windows linux installation desktop support data structures

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a motivated and enthusiastic fresher keen to kick start their carrier in Technical Support Engineer. As a fresher, you will assist customers in troubleshooting and resolving technical issues related to our products and services. Your primary responsibilities will include providing timely and effective support via phone, email, or chat, diagnosing technical problems, and guiding users through step-by-step solutions.
You will collaborate with the engineering team to escalate unresolved issues and contribute to knowledge base articles. Candidates should possess a strong understanding of computer systems, networking, and software applications. Excellent communication skills and a passion for technology are essential for success in this role.Qualifications:Any Bachelors degree with excellent communicationBasic knowledge of operating systems and networking conceptsAbility to work in a fast-paced environmentProblem-solving mind-set and a customer-first attitude

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Shashwath Solution

Information Technology

Bangalore

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Technical Support Specialist