Technical Support Specialist

The Technical Support Specialist position at RADHE SOFTWARES in Rajkot is a full-time on-site role where you will be responsible for providing technical support to clients. Your main tasks will include analyzing and troubleshooting software and system issues, responding to customer inquiries, diagnosing and resolving technical problems, providing step-by-step instructions and support, documenting issues and resolutions, and collaborating with team members to offer comprehensive solutions. Your dedication to customer support and ensuring customer satisfaction will be key in this role. To excel in this position, you should possess proficiency in technical support and troubleshooting, strong analytical skills for diagnosing and resolving software issues, excellent written and verbal communication skills, and the ability to work on-site at the Rajkot office. Experience in the software or technology industry would be beneficial, and a Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. If you are someone who enjoys providing technical assistance, solving problems, and communicating effectively with clients and team members, this role could be a great fit for you. Join our team at RADHE SOFTWARES and contribute to ensuring our clients receive top-notch technical support and solutions.,