Coherent

We are seeking a Software Developer with expertise in Golang development, a strong background in insurance domain applications, and hands-on experience in DevOps practices. Now you may be wondering what your day-to-day will look like. You will... Assist in developing, testing, and maintaining backend services using Golang under the guidance of senior engineers. Help design and optimize databases to manage insurance-related data efficiently. Work with DevOps teams to understand CI/CD pipelines, containerization (Docker, Kubernetes), and cloud deployments (AWS/GCP). Participate in troubleshooting and performance optimization to ensure system reliability. Follow security best practices in API development and data protection to meet insurance compliance standards. Learn and contribute to microservices architecture and integrations with third-party insurance platforms. Collaborate with insurance domain experts to understand and contribute to applications supporting policy administration, claims processing, underwriting, and other insurance workflows. What skills the candidate will need to get the job done… 1+ years of Golang development experience in building enterprise applications. Basic understanding or interest in insurance workflows (policy, claims, underwriting) is a plus, but no prior experience required—we’ll teach you! Exposure to databases (SQL or NoSQL) through coursework or projects is helpful, but proficiency is not expected. Curiosity about event-driven systems or message queues (Kafka, RabbitMQ) is a bonus, but no prior experience needed. Eagerness to solve problems and collaborate in an agile team—your growth mindset matters most! Awareness of security principles (e.g., authentication, data protection) is nice to have, but we’ll guide you on compliance. Interest in learning API development (REST, GraphQL) and backend architecture. Familiarity with DevOps concepts (CI/CD, containers, cloud) is beneficial, but hands-on experience with tools like Docker, Kubernetes, or AWS/GCP is not required. Nice to have… Experience with serverless computing (AWS Lambda, Google Cloud Functions). Knowledge of AI/ML in insurance applications (risk assessment, fraud detection, customer analytics). Familiarity with Elastic APM, or other monitoring tools. Working at Coherent Coherent is a software company with more than 100 people across Hong Kong, Singapore, USA, UK, Thailand, and India. We have a passion for making things work faster, simpler, and smarter. That passion extends to how we work, collaborate, and represent our growing brand. Every Coherent team member is empowered to think creatively and act decisively to solve our clients’ problems. We strive to cut away complexity and hierarchy, so you can focus on the work at hand. This means everyone gets opportunities to take the lead on projects and grow their skills and abilities. At Coherent, you don’t just take a job, you seize the opportunity to build a career. We seek out individuals who show natural curiosity, determination, and enjoyment. And we help you thrive. Perks of working at Coherent Competitive salary packages Health Insurance (Medical and Dental) Flexible working Special Events (Hackathons, etc.) No formal dress code Non-hierarchical organization Generous leave benefits Fun international work environment Global mobility opportunities Coherent is committed to diversity and inclusion as important elements of our company culture. We value individuals for their unique experiences, talents, and contributions they can bring when working together as a team. We do not discriminate on the basis of gender, race, ethnicity, religion, politics, sexual orientation, age, or disability.

About the role: As a Senior Technical Support Specialist at Coherent, you'll play a pivotal role in revolutionizing and streamlining Excel models for seamless integration into our advanced, next-generation platform. Leveraging your deep expertise in Excel, VBA, and SQL, you'll tackle complex challenges head-on, driving innovation and efficiency across our solutions. Beyond technical excellence, you'll also serve as a mentor and thought leader within the team—sharing knowledge, guiding peers, and helping to shape the future of our technical support function. Whether you're responding to support tickets, helping to troubleshoot technical issues, or collaborating with internal teams, you’ll be hands-on with real problems and empowered to make a difference. What Your Day-to-Day Might Look Like: As a Senior Technical Support Specialist , you’ll be at the frontline of customer success—working closely with clients to resolve technical challenges and bring their Excel models to life within the Coherent Spark platform. Your day will be dynamic, problem-solving focused, and highly collaborative. Key Responsibilities: Act as a trusted advisor to customers, troubleshooting complex Excel model and platform-related issues with confidence and precision Manage and prioritize support tickets using our internal tracking tools, ensuring timely and effective resolution Dive deep into intricate Excel models—analyzing, optimizing, and transforming them to fully harness the capabilities of Coherent Spark Partner closely with product, engineering, and project teams to influence platform enhancements and drive continuous improvement Translate technical findings into clear, actionable insights for both technical and non-technical stakeholders Bring your strong knowledge of computer systems—hardware, software, and applications—to proactively solve problems and streamline workflows Help shape our support strategy and mentor junior team members, contributing to a high-performance culture What You'll Need to Succeed: 5+ years in a technical support or analyst role, ideally within financial services or insurance Advanced Excel and VBA expertise, with hands-on experience developing and optimizing complex financial models Strong SQL skills and database management experience, especially in Excel-driven environments Solid grasp of scripting languages (Python, JavaScript, Java, or C#) Proactive problem-solver with a sharp eye for process improvement and detail Skilled in software testing, maintenance, and troubleshooting Basic understanding of networking and operating systems Highly organized, deadline-driven, and thrives in fast-paced environments Excellent communicator with a collaborative, customer-focused mindset Background in financial analysis, risk, or actuarial domains is a strong plus Degree in a quantitative field (Math, CompSci, Engineering, Finance); bonus if paired with financial modeling expertise Working at Coherent Coherent is a software company with more than 100 people across Hong Kong, Singapore, USA, UK, Thailand, and India. We have a passion for making things work faster, simpler, and smarter. That passion extends to how we work, collaborate, and represent our growing brand. Every Coherent team member is empowered to think creatively and act decisively to solve our clients’ problems. We strive to cut away complexity and hierarchy, so you can focus on the work at hand. This means everyone gets opportunities to take the lead on projects and grow their skills and abilities. At Coherent, you don’t just take a job, you seize the opportunity to build a career. We seek out individuals who show natural curiosity, determination, and enjoyment. And we help you thrive. Perks of working at Coherent: Competitive salary packages Health Insurance (Medical and Dental) Flexible working Special Events (Hackathons, etc.) No formal dress code Non-hierarchical organization Generous leave benefits Fun international work environment Global mobility opportunities Coherent is committed to diversity and inclusion as important elements of our company culture. We value individuals for their unique experiences, talents, and contributions they can bring when working together as a team. We do not discriminate on the basis of gender, race, ethnicity, religion, politics, sexual orientation, age, or disability.

About the Role As a Technical Support Specialist at Coherent, you’ll be part of a high-performing team supporting clients in their journey to unlock the full potential of Excel models through our powerful Coherent Spark platform. This is an exciting opportunity to grow your technical skills, deepen your understanding of Excel, and contribute to impactful client solutions—while learning from some of the best in the business. Whether you're responding to support tickets, helping to troubleshoot technical issues, or collaborating with internal teams, you’ll be hands-on with real problems and empowered to make a difference. What Your Day-to-Day Might Look Like Your role will be varied, engaging, and full of learning opportunities. On any given day, you might: Support customers with technical queries, helping them troubleshoot and resolve issues related to Excel models or the Coherent Spark platform Log and manage support tickets using internal tools, keeping things well-organized and customers informed Review and test Excel models to identify issues or optimization opportunities Assist in converting and preparing Excel models for use within our platform Work closely with senior team members, project managers, and developers to understand client needs and deliver quality solutions Communicate clearly with internal and external stakeholders, explaining technical issues in simple, relatable terms Participate in team discussions and contribute to improving support processes and documentation What You'll Need to Succeed We're looking for curious minds and problem-solvers—people who are eager to learn and make an impact. Here's what will help you shine: 1–3 years' experience in a technical support, data analyst, or software-focused role Strong working knowledge of Excel, including functions and formulas (experience with VBA is a plus!) Basic understanding of SQL and databases Exposure to or interest in scripting languages like Python, JavaScript, or Java A collaborative mindset and strong communication skills Great attention to detail and a willingness to dive into problems Ability to prioritize tasks, stay organized, and meet deadlines A degree in a technical, mathematical, or business-related field is preferred Bonus points if you’ve had exposure to financial modeling, insurance, or fintech—but it’s not a must. Working at Coherent Coherent is a software company with more than 100 people across Hong Kong, Singapore, USA, UK, Thailand, and India. We have a passion for making things work faster, simpler, and smarter. That passion extends to how we work, collaborate, and represent our growing brand. Every Coherent team member is empowered to think creatively and act decisively to solve our clients’ problems. We strive to cut away complexity and hierarchy, so you can focus on the work at hand. This means everyone gets opportunities to take the lead on projects and grow their skills and abilities. At Coherent, you don’t just take a job, you seize the opportunity to build a career. We seek out individuals who show natural curiosity, determination, and enjoyment. And we help you thrive. Perks of Working at Coherent Competitive salary packages Health insurance (medical & dental) Flexible working arrangements Fun company events like hackathons Casual, non-hierarchical work environment Generous leave policies Global mobility opportunities Supportive, international team culture We celebrate diversity and are committed to creating an inclusive environment for all employees. Our team is made stronger by the range of experiences and perspectives we bring to the table. We welcome applicants of all backgrounds and identities.

As a Technical Support Lead at Coherent, you’ll oversee production support operations and ensure the stability and reliability of our systems. This role manages day-to-day support activities, including ticket handling, team coordination, incident response, and process improvement. The Tech Support Lead will own support operations end-to-end, making sure issues are resolved quickly, root causes are addressed, and the team runs efficiently. Now you may be wondering what your day-to-day will look like. You will... Lead daily support operations, ensuring smooth handling of all tickets, incidents, and escalations Act as the main escalation point for complex issues and provide clear direction to the team Manage and prioritize Jira tickets, ensuring SLA adherence and timely updates to stakeholders Oversee production incident management, including triage, coordination with engineering, and root cause analysis Track, report, and communicate support metrics, incident trends, and operational performance to management Define, refine, and enforce processes for ticket management, escalation, and incident resolution Partner with product and engineering teams to align operational needs with platform improvements Ensure effective monitoring and alerting are in place, driving automation where possible Optimize workflows to improve team productivity and system reliability Mentor and coach team members, building strong operational discipline and accountability Contribute to long-term support strategy, balancing scalability, efficiency, and service quality What skills the candidate will need to get the job done… 8+ years in technical support or analyst roles, with leadership experience in fast-paced environments. Deep Jira expertise, including workflow design, custom fields, permissions, and automation. Advanced Excel and VBA, with experience building and optimizing complex financial models. Strong SQL skills and experience with database management. Familiarity with scripting languages (Python, JavaScript, Java, or C#). Skilled in software testing, troubleshooting, and system maintenance. Basic knowledge of networking and operating systems. Strong organizational, communication, and stakeholder management skills. Proactive, detail-oriented, and process-driven problem solver. Nice to have… Background in financial analysis, risk, or actuarial domains. Degree in a quantitative field (Math, Computer Science, Engineering, Finance). Financial modelling expertise. Coherent is a software company with more than 100 people across Hong Kong, Singapore, USA, UK, Thailand, and India. We have a passion for making things work faster, simpler, and smarter. That passion extends to how we work, collaborate, and represent our growing brand. Every Coherent team member is empowered to think creatively and act decisively to solve our clients’ problems. We strive to cut away complexity and hierarchy, so you can focus on the work at hand. This means everyone gets opportunities to take the lead on projects and grow their skills and abilities. At Coherent, you don’t just take a job, you seize the opportunity to build a career. We seek out individuals who show natural curiosity, determination, and enjoyment. And we help you thrive. Perks of working at Coherent Competitive salary packages Health insurance (medical & dental) Flexible working arrangements Fun company events like hackathons Casual, non-hierarchical work environment Generous leave policies Global mobility opportunities Supportive, international team culture We celebrate diversity and are committed to creating an inclusive environment for all employees. Our team is made stronger by the range of experiences and perspectives we bring to the table. We welcome applicants of all backgrounds and identities.

About the Role As a Technical Support Specialist at Coherent, youll be part of a high-performing team supporting clients in their journey to unlock the full potential of Excel models through our powerful Coherent Spark platform. This is an exciting opportunity to grow your technical skills, deepen your understanding of Excel, and contribute to impactful client solutionswhile learning from some of the best in the business. Whether you&aposre responding to support tickets, helping to troubleshoot technical issues, or collaborating with internal teams, youll be hands-on with real problems and empowered to make a difference. What Your Day-to-Day Might Look Like Your role will be varied, engaging, and full of learning opportunities. On any given day, you might: Support customers with technical queries, helping them troubleshoot and resolve issues related to Excel models or the Coherent Spark platform Log and manage support tickets using internal tools, keeping things well-organized and customers informed Review and test Excel models to identify issues or optimization opportunities Assist in converting and preparing Excel models for use within our platform Work closely with senior team members, project managers, and developers to understand client needs and deliver quality solutions Communicate clearly with internal and external stakeholders, explaining technical issues in simple, relatable terms Participate in team discussions and contribute to improving support processes and documentation What You&aposll Need to Succeed We&aposre looking for curious minds and problem-solverspeople who are eager to learn and make an impact. Here&aposs what will help you shine: 13 years' experience in a technical support, data analyst, or software-focused role Strong working knowledge of Excel, including functions and formulas (experience with VBA is a plus!) Basic understanding of SQL and databases Exposure to or interest in scripting languages like Python, JavaScript, or Java A collaborative mindset and strong communication skills Great attention to detail and a willingness to dive into problems Ability to prioritize tasks, stay organized, and meet deadlines A degree in a technical, mathematical, or business-related field is preferred Bonus points if youve had exposure to financial modeling, insurance, or fintechbut its not a must. Working at Coherent Coherent is a software company with more than 100 people across Hong Kong, Singapore, USA, UK, Thailand, and India. We have a passion for making things work faster, simpler, and smarter. That passion extends to how we work, collaborate, and represent our growing brand. Every Coherent team member is empowered to think creatively and act decisively to solve our clients problems. We strive to cut away complexity and hierarchy, so you can focus on the work at hand. This means everyone gets opportunities to take the lead on projects and grow their skills and abilities. At Coherent, you dont just take a job, you seize the opportunity to build a career. We seek out individuals who show natural curiosity, determination, and enjoyment. And we help you thrive. Perks of Working at Coherent Competitive salary packages Health insurance (medical & dental) Flexible working arrangements Fun company events like hackathons Casual, non-hierarchical work environment Generous leave policies Global mobility opportunities Supportive, international team culture We celebrate diversity and are committed to creating an inclusive environment for all employees. Our team is made stronger by the range of experiences and perspectives we bring to the table. We welcome applicants of all backgrounds and identities. Show more Show less

We are looking for a Senior Software Developer with expertise in Golang development, possessing a strong background in insurance domain applications and hands-on experience in DevOps practices. As a Senior Software Developer at our company, your responsibilities will include developing, testing, and maintaining scalable and high-performance backend services using Golang. You will collaborate closely with insurance domain experts to build robust applications that cater to policy administration, claims processing, underwriting, and other insurance workflows. Your role will also involve designing and optimizing databases to efficiently manage large datasets related to insurance policies, claims, and customer records. Implementing microservices architecture and ensuring seamless integration with third-party insurance platforms will be a crucial aspect of your day-to-day tasks. In collaboration with DevOps teams, you will automate CI/CD pipelines, containerization, and cloud deployments using tools like Docker, Kubernetes, AWS, or GCP. Ensuring security best practices in API development, authentication, and data protection in compliance with insurance industry standards will be essential. Troubleshooting and optimizing system performance to ensure high availability and fault tolerance will also be a part of your responsibilities. Additionally, you will conduct code reviews, mentor team members, and share knowledge within the development team. To be successful in this role, you must have at least 3 years of Golang development experience in building enterprise applications. A strong understanding of insurance business processes, hands-on experience with DevOps tools and methodologies, proficiency in working with relational and NoSQL databases, and knowledge of API development and event-driven architecture are required skills. Experience with cloud platforms, message queues, and security best practices in cloud-native environments is also necessary. Experience with serverless computing, knowledge of AI/ML in insurance applications, and familiarity with monitoring tools are considered nice-to-have skills. Working at Coherent, a software company with a global presence, offers competitive salary packages, health insurance, flexible working arrangements, special events, a non-hierarchical organization structure, generous leave benefits, a fun international work environment, and global mobility opportunities. If you are someone who is passionate about making things work faster, simpler, and smarter, and if you possess natural curiosity, determination, and enjoyment in problem-solving, Coherent provides an opportunity for you to build a successful career while contributing to solving our clients" problems creatively and decisively. Join us at Coherent, where you don't just take a job but seize the opportunity to grow and thrive in a collaborative and empowering environment.,

Role & responsibilities Support and Maintain Oracle EPM modules (PBCS, EPBCS, FCCS, PCMCS, ARCS). Create and maintain forms, reports, business rules, calculation scripts, and Groovy scripts. Manage user provisioning, security, and approval process flows. Support and troubleshoot installation of Oracle Smart View and EPM extensions and maintenance and troubleshooting of Smart View reports Manage data flows between EPM Cloud and other systems using data integration tools, ensuring data accuracy and consistency. Configure EPM Cloud integrations including data exchange , data mappings and pipe-lines Manage data integrations, automate processes using EPM Automate utility. Create and support Groovy and/or JavaScript customization personalization within EPM Cloud. Serve as the liaison between Accounting and IT departments to ensure the proper operation and maintenance of the financial systems in use. This role serves as a technical point of contact for system maintenance and configuration, ensuring data integrity, system testing, reporting, and process improvements. Lead testing and verification efforts for quarterly production releases, executing unit test plans and verifying business user acceptance testing. Preferred candidate profile Bachelor's Degree Computer Science or other related field Required or equivalent related experience may be considered in lieu of degree. 5+ years EPM Cloud/Hyperion Financial applications support and data integrations development experience SmartView scripting and design experience preferred. Familiarity with data extraction and knowledge of Oracle SQL. Oracle EBS financial applications experience is a plus. Experience in administering system, user testing and user training related to version upgrades and new releases. Ability to blend accounting knowledge and IT logic to recommend and implement improvements to processes and financial reporting. Demonstrated problem solving and work prioritization skills. Ability to keep up to date with technology and apply to business strategic plan. Ability to achieve results independently or working with others. Excellent interpersonal and communication skills; ability to communicate effectively with end-users, management and serve as a liaison between the accounting and IT staff. Ability to handle multiple priorities involving internal customer requests and demands. Ability to excel in a cross-organizational, cross cultural, global team environment. Ability to handle special assignments promptly and professionally. Set a high standard of ethics, professionalism, leadership and competency. Perks and benefits

KEY JOB DUTIES & RESPONSIBILITIES: Responsible for analysis, design, implementation, and testing of Oracle E-Business Suite following all applicable standards with strong Knowledge of Oracle Manufacturing modules. Prepare Unit Test and end-to-end Test scripts and Conduct CRP/UAT with Global Business Users. Investigate issues within Oracle Application functionality to determine root cause of the problems & resolves them. Prioritize and manage issues assigned within guidelines provided. Create and manage TARs with the Oracle support organization as required in order to resolve Oracle functionality or data issues. Pro-actively monitor key business processes and work with end users to streamline business processes using Oracle functionality and improve the efficiency. Develop functional and technical specifications to address new business requirements. Document detailed processes and procedures and train end users. SKILLS/QUALIFICATIONS (include Education, Skills & Experience): Bachelors / masters degree in engineering / MBA /MCA/ MSc - IT Around 10-12 years Oracle applications experience in various Manufacturing modules like Inventory, BOM, WIP, Costing, Advance Supply Chain Planning etc. Working knowledge of the Oracle EBS Plan to Procure and “Order to Cash” processes is must Should have strong knowledge on Technical and Functional aspects. Preferably techno-functional candidates with 60% technical and 40% functional Extensive development knowledge & experience in one or more RICEW components (forms, reports, interfaces, conversions, enhancements and workflows) Able to interact with business users with clear written and verbal communication as well as writing requirements and test plan documents. Hands-on technical experience on PL-SQL, XML Publisher, Query Tunning, Shell Script is must. Experience of data conversions from legacy sources, Integrations with third party applications will be an added advantage. Exposure to areas like Item Costing, Cycle Count, Outside Processing would be a big plus. Experience on Oracle Application Framework (OAF), Page Personalization/Extension is preferred Working experience on MES Integration or exposure to handling integration related support issues is expected.

KEY JOB DUTIES & RESPONSIBILITIES: Responsible for analysis, design and testing of Oracle E-Business Suite following all applicable standards with strong Knowledge of Oracle Distribution modules Application development, enhancements and maintenance of existing applications along with troubleshooting of day-to-day production issues Experience in working in a team environment and should also be able to work as an individual contributor. Manage components of a project plan or projects. Manage and address support tickets of various priorities. Engage with Business Users to provide necessary clarification and implement an effective solution. Develop /technical specification documents to address new business requirements. Ability to produce artifacts such as Gap Analysis documents, Test scripts, User Training documents etc. SKILLS/QUALIFICATIONS (include Education, Skills & Experience): Bachelors / Masters degree in Computer Science Engineering / Information Technology / Masters in Computer Applications A proven technical professional, with at least one full lifecycle Oracle E-Business Suite R12 implementation/ support Around 5 to 8 years Oracle applications technical experience in one or more Distribution modules like OM, PO, INV, Shipping etc. Exposed to one of the Oracle EBS “Order to Cash” or “Procure to Pay” processes is must. implementation experience of distribution modules is highly preferable. Able to interact with business users with clear written and verbal communication as well as writing requirements and test plan documents. Exposure to Oracle Cloud is highly desirable. Strong technical experience on SQL, PL-SQL, XML Publisher/ BI Publisher is expected Well versed development knowledge & experience in one or more RICEW components (forms, reports, interfaces, conversions, enhancements and workflows) is required Candidate with a techno-functional exposure to multi-organization is highly desirable. Experience in data conversions, Integrations with third party applications will be added advantage Young & energetic candidate with great enthusiasm to explore and learn on the job is an ideal fit for this position

Roles and Responsibilities Responsible for analysis, design, implementation, and testing of Oracle E-Business Suite following all applicable standards with strong Knowledge of Oracle financial modules. Prepare Unit Test and end-to-end Test scripts and Conduct CRP with Global Business Users. Investigate issues within Oracle Application functionality to determine root cause of the problems & resolves them. Prioritize and manage issues assigned within guidelines provided. Create and manage TARs with the Oracle support organization as required in order to resolve Oracle functionality or data issues. Pro-actively monitor key business processes and work with end users to streamline business processes using Oracle functionality and improve the efficiency. Develop functional and technical specifications to address new business requirements. Document detailed processes and procedures and train end users. Desired Candidate Profile Bachelors / master's degree in engineering / information technology / MCA / CA 10-15 years of experience in Oracle application in various financial modules like General Ledger, Fixed Assets, Accounts Receivable, Accounts Payable. Good accounting knowledge & should be expert on period close activities and reconciliation techniques. Exposure to EB TAX, knowledge of US Sales & Use Tax/ Japan GST/ European VAT /Asia VAT would be added advantage. Basic understanding of relevant financial statement, Account / Accrual / Trial Balance Reconciliation and Revenue Management. Should have strong knowledge on Technical and Functional aspects. Preferably techno-functional candidates with 40% functional and 60% technical. Exposure to development knowledge & experience in one or more RICEW components (forms, reports, interfaces, conversions, enhancements and workflows) is a big plus. Able to interact with business users with clear written and verbal communication as well as writing requirements and test plan documents. Hands-on technical experience on PL-SQL, XML Publisher, Query Tunning is must. Experience of data conversions from legacy sources, Integrations with third party applications will be an added advantage. Ability to support activities like Financial Month end closing, financial audit requests, Lockbox functionality, Bank Payment integration etc.