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Technical Support Representative Intern

Technical Support Representative Intern

IBM

0 - 1 years

1 - 2 Lacs

Bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

problem management application monitoring technical support incident management linux networking change management sql production support network monitoring appdynamics application support server monitoring troubleshooting splunk unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

This requirement is only open for candidates who have applied under the prime Ministers Internship Scheme through their portal. As part of your internship, you will get to understand the scheduling and production monitoring activities, our consultants in these roles administers the application and does monitoring operations and you will get to observe and gain industry experience. You should be flexible to perform your internship in shifts. Your primary responsibilities:- Your primary responsibilities include observing the following activities of IBM Consultants, and getting experience in these activities under specific circumstances:Application Monitoring (Monitoring application processes, Incident & Fault Analysis, Simple Rectification) Gain knowledge to manage Low to Medium production (Technical) support tasks and activities that require knowledge regarding application, and its functionality along with the key technology using which the application is developed Scheduling and production monitoring of applications Administration of Applications related to Services Non-code related application configuration activities Required education Bachelor's Degree Required technical and professional expertise Graduate BSc, BCA 12 Plus 3 Academic years Pass percentage of 60 percentage throughout their academics in 10th, 12th and College Excellent written and verbal interpersonal skills Ability to take up challenging tasks Preferred technical and professional experience 1. Analytical Skills, 2. Communication Skills, 3. Technical Skills: - a. Ability to speak read & write English. b. Good interpersonal skills. c. Subject knowledge of graduation 4. Ethical

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Technical Support Representative Intern