Technical Support Representative Intern

Job Description

Introduction In this Internship, youll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise, accelerate digital transformation to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. An internship in IBM Consulting will expose you to hone your collaborative skills with close collaboration with clients across the globe. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your internship, youll observe how IBM Consultants are encouraged to challenge the norm, investigate ideas outside of their role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. You will also observe how IBMs culture of evolution and empathy centers on long-term career growth & learning opportunity. In this role, youll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities This requirement is only open for candidates who have applied under the prime Ministers Internship Scheme through their portal. As part of your internship, you will get to understand the scheduling and production monitoring activities, our consultants in these roles administers the application and does monitoring operations and you will get to observe and gain industry experience. You should be flexible to perform your internship in shifts. Your primary responsibilities:- Your primary responsibilities include observing the following activities of IBM Consultants, and getting experience in these activities under specific circumstances:Application Monitoring (Monitoring application processes, Incident & Fault Analysis, Simple Rectification) Gain knowledge to manage Low to Medium production (Technical) support tasks and activities that require knowledge regarding application, and its functionality along with the key technology using which the application is developed Scheduling and production monitoring of applications Administration of Applications related to Services Non-code related application configuration activities Required education Bachelors Degree Required technical and professional expertise Graduate BSc, BCA 12 Plus 3 Academic years Pass percentage of 60 percentage throughout their academics in 10th, 12th and College Excellent written and verbal interpersonal skills Ability to take up challenging tasks Preferred technical and professional experience 1. Analytical Skills, 2. Communication Skills, 3. Technical Skills:- a. Ability to speak read & write English. b. Good interpersonal skills. c. Subject knowledge of graduation 4. Ethical