39437 Technical Support Jobs - Page 9

Job Description Support Team - Job Description Requirements: Proven work experience as a Technical Support Engineer, Customer support experience, Desktop Support Engineer, IT Help Desk Technician or similar role. Hands-on experience with ticketing tools and documentation tools. Ability to diagnose and troubleshoot basic technical issues. Familiarity with desktop applications and help desk software. Excellent communication skills and multitasking / ability to work based on priority. Ability to provide step-by-step technical help, both written and verbal. Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identif...

Job description PFB Job Description :- The Appian Architect must have at least 9+ years of experience. As the Appian Architect/ Engineer, you will be the key member of the Information Technology team and will be responsible for leading design, implementation, driving technology innovation initiatives and provide technical support. Banking domain experience is a must. Pega experience is highly desirable. Researching, analyzing, designing, estimating, planning, proposing, and delivering Appian solutions that are appropriate for the business and technology strategies Manage key stakeholders - Collaborate with Product owners on translating business requirements and operational strategy into a lo...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Responsible for high speed cable assembly product development and next generation design (such as: SFP, QSFP,QSFP-DD, CDFP, HDminiSAS, OSFP, ACC,AEC), which are used for data communication or Hyperscale computer. Job Requirements Responsible for high speed cable assembly product development and next generation design (such as: SFP, QSFP,QSFP-DD, CDFP, HDminiSAS, OSFP, ACC,AEC), which are used for data communication or Hyperscale computer. Technician Team leader to mentor junior engineers. Work closely with customer/sales/PM i...

Job Title: Technical Supervisor / Trainer Dashcam & GPS Tracker Location: Noida Job Summary We are seeking an experienced Technical Supervisor / Trainer to lead and support our field technician team. This role involves supervising installations, resolving escalated technical issues, conducting training sessions, and ensuring service quality for dashcam and GPS tracker systems. You will act as a key link between field teams, management, and customers. Key Responsibilities Supervise and guide field technicians during installation and troubleshooting tasks. Handle complex escalations and resolve advanced technical issues. Conduct training sessions for new and existing technicians on installatio...

We are hiring Customer Service Executive. Greetings from Cygnet! Company: Cygnet Infotech is a leading tech powerhouse that focuses on delivering high value IT Services, Products and Emerging Technology Solutions including state of art products based on Blockchain, Artificial Intelligence, IoT and Cloud. Cygnet Infotech is a trusted Global Technology Company with over 20 years of experience in providing innovative Technology Solutions and Services to its clients across 35 countries globally. Cygnet is approved by various Government authorities like India, UAE, UK for GST/ VAT software provider. To learn more please visit our website: https://www.cygnet.one/ Position: Customer Support Executi...

Role & responsibilities Lead the customer support function for Autorox and manage day-to-day support operations. Handle escalated customer issues and ensure timely and effective resolutions. Mentor and guide the support team, set performance standards, and ensure quality support delivery. Develop support processes, FAQs, and best practices to improve efficiency and reduce ticket volumes. Collaborate closely with Product, Engineering, and Implementation teams to resolve complex issues. Track customer usage patterns and proactively identify gaps where workshops need more hand-holding. Drive customer satisfaction (CSAT), retention, and support SLAs. Conduct periodic training for customers and i...

Role & responsibilities IT Technician Cement Plant The IT Technician will provide technical support, system maintenance, and IT infrastructure management for the cement plant. This role ensures uninterrupted operation of plant automation systems, office IT systems, and communication networks. The technician will troubleshoot hardware, software, and network issues and support plant control systems in coordination with the automation team. Key Responsibilities 1. Technical Support Provide onsite support for desktops, laptops, printers, scanners, and mobile devices. Install, configure, and troubleshoot Windows OS, productivity applications, and industry-specific software. Respond to user servic...

Role & responsibilities- Key Responsibilities: Deliver first time resolution by handling customer requests and resolving customers technical and non-technical issues as often as possible during the first contact for assigned products on voice and chat channel. Proactively identify customer needs and opportunities to upsell relevant products or services, thereby maximizing revenue per account The Job will include handling technical support issues for Digital Imaging Adobe Products (Photoshop, Lightroom., Bridge, Camera Raw, Dimension) Provide a professional & competent standard of online support for Global customers. Accurately document all customer interactions in a case tracking database, w...

Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation Provides effective and timely resolution of users problems, queries or complaints Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure Positions on this level are fully proficient in executing established standards Works independently within set frames and follows set course Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of ...

Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation Provides effective and timely resolution of users problems, queries or complaints Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure Positions on this level are fully proficient in executing established standards Works independently within set frames and follows set course Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of ...

Overview We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research...

Essential: Experience in Water Treatment Industry. (Can Only Apply) Responsible for sales of services related to water and waste water treatment services like AMC, O&M, chemicals, selling of consumables and spares. Achieve target month on month. Develop Local sales strategies for market penetration. Coordinate with supply chain and Warehouse personnel and ensure timely delivery of products to customers. Ensure that required stocks are always maintained at warehouses and plan procurement of imported products by coordinating with customers and trying to understand their production plans and based on plans the approximate requirement and arrange imports taking into account the shipping time. Pr...

ROLE OBJECTIVE As MGR R&D/PRODUCT DVL ENGINEERING in TE Connectivitys Digital Data & Networks (DDN) Business Unit, you will lead a global sustaining engineering team responsible for the continued support and evolution of production parts and products throughout their lifecycle. This includes driving product lifecycle management, product extensions, rapid NPIs, VAVE initiatives, sustainability improvements, material and process changes, and manufacturing location transfers. The role also involves providing technical support to plants, suppliers, and customers to ensure continuity, quality, and cost optimization. Job Requirements PROFESSIONAL EXPERIENCE AND EDUCATIONAL BACKGROUND Bachelors deg...

Roles & Responsibilities: Responsible for Power cable assembly product development, which are used for data communication or Hyperscale computer. Provide customer innovation solution as well as manage the engineer documents following TE system procedure. RESPONSIBILITIES Manage the complete product development life cycle (starting from voice of customer, ideation, Design Conceptualization, Creation of product specifications, 3D design, Prototyping, Product testing, Product qualification, Project Execution & Sustenance till product end of life) Build a deep understanding of market and customer needs by fostering a connection between the business engineering teams and the customer engineering ...

Job Purpose Information security team member (with skip level reporting to CISO) who is proficient in maintaining & managing Endpoint Security. Information Security tool management & governance. Understanding of regulatory requirements, maintaining the tool compliance, configuring the tool policy, logs review & alert/incident handling. Driving information Security projects & Monitoring Key Risk Indicators (KRIs) for Information Security.Duties and Responsibilities A- Minimum required Accountabilities for this role We are looking for a skilled and dedicated Modern Device Management Specialist to join our IT team. In this role, you will be responsible for the management and security of all com...

Naethra Technologies Pvt Ltd is hiring an IT Support Engineer to work on-site during US business hours (EDT timezone) The role involves handling desktop, laptop, network, email, and printer troubleshooting while providing direct support to US-based clients The candidate must have strong English communication skills with a clear US accent and experience with Windows OS, basic Linux, and networking fundamentals Exposure to AWS services like EC2, S3, and IAM is preferred The position requires proactive problem-solving, regular system maintenance, monitoring, and documentation of support activities Excellent English communication with clear US accent

Taskus is seeking a highly skilled Team leader Remote Desktop Support Technician with a minimum of 3years of relevant experience supporting international clients. As a Team Leader Remote Desktop Support Technician, you will play a vital role in ensuring the seamless operation of our clients' IT systems by handling team, resolving technical issues and delivering exceptional customer service to a global user base. Key Responsibilities :- - Handling team of Remote technical support engineers, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance ...

IT Support Specialist So what does an IT Support Specialist do? Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues.\ As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. As an IT Suppo...

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsib...

We are Hiring||MNC||Immediate Joiners|| Job Title: International Customer Support Voice Process Location: [Hyderabad] Eligibilty Criteria : 10+2//Any Graduates// Freshers Experience : Min 1 yr of experience into International Customer Support Voice Process. Salary: Freshers - 2.5 LPA Experience - 5 LPA (Based on last Ctc 30% Hike ) 5 Days working and 2 week offs Rotational night shifts 2 way Transportation Provided. Key Responsibilities: Handle inbound and outbound calls from international customers. Provide timely, accurate, and effective responses to customer queries. Resolve product or service-related issues efficiently, ensuring customer satisfaction. Document customer interactions, proc...

1 -5 years and JLPT N3 and above Position Overview The Japanese - Associate Technical Services Engineer is responsible for providing high-quality technical support to Japanese-speaking customers, ensuring timely issue resolution, smooth product operations, and exceptional customer experience. The role involves troubleshooting technical problems, coordinating with internal engineering teams, and delivering accurate communication in both Japanese and English. Key Responsibilities Technical Support & Troubleshooting Provide Tier 1/Tier 2 technical support for customers via email, tickets, phone, or chat in Japanese and English . Diagnose, troubleshoot, and resolve product, system, network, or c...

Educational Requirements Bachelor of Engineering,Master of Business Administration,Bachelor Of Technology,Bachelor Of Science,Master Of Technology,Master Of Science Service Line Cloud & Infrastructure Services Responsibilities Clearly communicate, manage, maintain, support and execute mission directives to/with the Enterprise Monitoring team.Ensure network monitoring software (SolarWinds) platforms are maintained/supported to quickly detect, diagnose, and resolve network performance problems and outages.Execute network, system, and cloud systems monitoring, and support Cybersecurity measures.Develop event products and modify and maintain event baselines prior to and during events and exercis...

Educational Requirements Bachelor Of Comp. Applications,BTech,Bachelor of Engineering,MTech,MCA,MBA Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Noti...

Educational Requirements Bachelor of Engineering,BTech,BSc,BCA Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose a structured app...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance a...