14845 Technical Support Jobs - Page 8

As a leading manufacturer of microscopes, ZEISS offers inspiring solutions and services for life sciences and materials research, teaching, and clinical routine. ZEISS systems are trusted for manufacturing and assembly in high-tech industries, as well as exploration and processing of raw materials globally. Choose from a wide range of light, confocal, electron, and X-ray microscopes to find the ideal solution for your tasks and applications. This is a full-time on-site role for a Field Application Specialist based in Mumbai. The Field Application Specialist will play a crucial role in providing technical and application support to customers, ensuring the optimal performance of equipment, conducting product demonstrations, and delivering user training. Responsibilities include troubleshooting technical issues, collaborating with sales and service teams to provide exceptional customer service. The ideal candidate should possess Technical Support, Troubleshooting, and Problem-Solving skills, along with experience in Product Demonstrations and User Training. Knowledge of relevant technology and equipment is essential, as well as strong communication and interpersonal skills. The ability to work independently and collaboratively with teams is key. Previous experience in the medical device or healthcare industry would be advantageous. A Master's degree in Engineering, Life Sciences, or related field is preferred for this role.,

Are you passionate about building IT solutions from the ground up and shaping the future of technology in education Join our team at Unity! We are currently looking for an IT Administrator to join us. As an IT Administrator at Unity, you will have the opportunity to build IT infrastructure from the ground up, lead the implementation of ERPNext ERP systems, and focus on educational technology. Your core responsibilities will include developing and maintaining IT infrastructure and network setup, leading the implementation of ERPNext ERP systems, managing and supporting educational technology platforms, providing staff training and technical support, and integrating and optimizing enterprise systems. To be considered for this role, you must have a Bachelor's degree in IT, Computer Science, or a related field, along with 13 years of IT administration experience. Experience with ERPNext is preferred, and familiarity with school management systems would be beneficial. If you are ready to make an impact and help drive educational technology forward, we encourage you to apply now by sending your resume to hiring@unityedu.ai. To learn more about Unity, visit our website at Unityedu.ai. Join us at Unity and be a part of our mission to revolutionize technology in education! #ITAdministrator #EdTech #ERPNext #JoinOurTeam #UnityJobs,

The Sales and Application Engineer position is a full-time on-site role based in Mumbai. As a Sales and Application Engineer, you will be responsible for providing technical support, conducting sales engineering activities, and nurturing customer relationships. Your primary duties will involve working closely with the sales team to comprehend customer needs and deliver appropriate solutions. In addition, you will be expected to conduct technical presentations, create sales proposals, and assist customers with product applications and troubleshooting. To excel in this role, you should possess experience in Sales Engineering and Sales, along with a solid background in Electrical Engineering. Knowledge of Mechanical Engineering principles is also essential for this position. Effective communication skills, both written and verbal, are crucial, as you will be required to interact with customers and collaborate with various teams. The ability to work independently and as part of cross-functional teams is key to success in this role. The ideal candidate for this position should hold a Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field. Previous experience in the power tools or manufacturing industry would be advantageous. If you are passionate about Sales Engineering, possess technical support skills, and enjoy engaging with customers to provide solutions, this role could be a great fit for you. Join our team in Mumbai and play a pivotal role in driving sales and supporting our valued customers.,

As a member of the Workday Services team at WPP, you will play a crucial role in supporting and optimizing the Dayshape solution, an AI resource management platform integrated with Workday. Your responsibilities will include providing technical support, maintaining system integration, conducting user training, and leading projects to enhance platform capabilities. You will collaborate with cross-functional teams to manage and troubleshoot the integration of Dayshape with Workday and other enterprise systems. Your expertise in resolving integration issues quickly and ensuring seamless data flow across platforms will be essential in minimizing disruptions and optimizing system performance. Conducting comprehensive training sessions for end-users, creating user documentation and guides, and providing ongoing support to enhance user experience with the platform will be key aspects of your role. Additionally, you will lead and contribute to projects involving platform upgrades, new implementations, and system enhancements, ensuring successful project completion and adherence to timelines. Your technical skills in enterprise technology support, experience with SaaS-based AI and resource management platforms, and familiarity with project resourcing and lifecycle management will be valuable assets in this role. Strong problem-solving abilities, communication skills, and project management experience will also contribute to your success in this position. As part of a global network of talented individuals at WPP, you will have the opportunity to work on challenging and stimulating projects, create brighter futures for clients and communities, and be part of a culture that fosters creativity, collaboration, and inclusion. WPP is committed to providing a supportive and diverse work environment where all employees have equal opportunities to progress in their careers. If you are open to new ideas, optimistic about the power of creativity and technology, and aspire to do extraordinary work every day, WPP offers a passionate and inspired workplace where you can make a meaningful impact. Join us in embracing the hybrid work model, fostering creativity, collaboration, and connection in a dynamic and innovative industry. WPP is an equal opportunity employer that values diversity and inclusivity. We welcome applicants from all backgrounds and do not discriminate based on specific characteristics. For more information on how we process applicant information, please refer to our Privacy Notice.,

As a System Administrator/IT Engineer, you will be responsible for managing the organization's IT infrastructure in Bangalore, HSR. Your primary duties will include installing, configuring, and maintaining servers, networks, and software applications. You will monitor system performance, troubleshoot issues, ensure data security, and backup procedures. Additionally, you will play a role in planning system upgrades, providing technical support to end-users, and enforcing IT security policies. Your responsibilities will also involve providing support for network-related issues, configuring and maintaining networking equipment, collaborating with support teams to resolve complex IT problems, monitoring infrastructure performance, and conducting routine maintenance tasks such as applying patches and updates. You will assist in implementing and enforcing IT security policies, investigating access-related incidents, and resolving security breaches. Furthermore, you will install, configure, and maintain servers, desktops, laptops, and peripherals. Managing user accounts, permissions, and group policies in Active Directory or any other directory services will be part of your role. You will document support tickets, resolutions, and knowledge base articles, collaborate with other IT teams for process improvements, and manage antivirus software across the organization. In addition, you will provision and enroll mobile devices into the MDM system, coordinate IT hardware/software procurement, maintain accurate records of IT assets, track asset lifecycle, configure new-hire systems, and provide IT on-boarding for new employees. You will also support Audio Video equipment in office conference rooms. To qualify for this role, you should have a Bachelor's degree in computer science or a related field, at least five years of experience in a similar role, extensive knowledge of IT systems and networks, and solid understanding of IT administration best practices and system security. Strong analytical and problem-solving skills, excellent interpersonal and communication skills, and a commitment to continuous learning are essential. Relevant certifications such as Microsoft Technology Associate (MTA), CCNA, ITIL, or CompTIA A+ would be beneficial. If you are a confident, high-energy individual with a startup mentality, a bias to action, and a quick learner with an execution orientation, this position is ideal for you. Your ability to work well in a fast-paced environment, collaborate with teams, and excel in your role will be key to your success in this position.,

You will be responsible for providing desktop/server support in the Electronics/IT industry at Radius Infotech Pvt. Ltd., located in Ghaziabad (Indirapuram). As a part of the Installation, Configuration & Support functional area, you will be required to have a Diploma/B.Tech (IT) qualification and 0-2 years of experience. Your major responsibilities will include having knowledge of operating systems such as Win7, 8, 8.1, 10, Win Server 2012/16, Linux, troubleshooting network connectivity problems, monitoring server performance, documenting server configurations, resolving user and computer/server issues, testing systems, providing technical support over phone or email, troubleshooting hardware, software, or networking issues, knowledge of network technologies (VLAN, Switching, Routing, WAN, LAN), maintaining, repairing computers/systems, installing software and hardware, network device installation & troubleshooting, and managing user issues within the AD environment. Additionally, you will be expected to report daily to the Senior Reporting Authority, provide service for existing systems, handle customer interactions ensuring their satisfaction, work effectively in a team, possess good written and spoken communication skills, demonstrate creative flair, and be able to handle work pressure efficiently. This is a full-time, permanent position with benefits such as health insurance, internet reimbursement, paid sick time, and provident fund. The job entails day shift work at the office location. For more information or to apply, please contact Reshma S. at reshma.s@radiusinfotech.in or 8929078188.,

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity, driving our business priorities alongside meaningful social, community, and societal impact. You will contribute by providing remote technical support (via telephone or online) for identified CIENA products 24x7 when required. Your shift timings may be outside Indian business hours and may include weekend shifts as well for having 24x7 support coverage. Additionally, you will provide on-site support to Customers when necessary and utilize debug tools and lab research to aid in solving technical problems. It will be essential to recover information necessary to escalate incidents or issues to the next level Support team. You will also be responsible for debugging customer faults on DWDM/OTN Technology and providing solutions using standardized methods. An understanding of OTN/DWDM alarms structure to analyze customer issues quickly will be crucial. Furthermore, contributing to the knowledgebase (KCS) and performing other assigned duties will be part of your responsibilities. Travel to customer sites and Ciena locations globally may be required. A clear understanding of the Technical Support industry and the application within Ciena products such as 6500, RLS, and Wave server will be an added advantage. The Must Haves: - Bachelors degree in a technical field (e.g. Engineering, Computer Science) from a four-year college or university with 3 to 6 years related experience or equivalent combination of education and experience - Strong knowledge of SONET/SDH ring transmission equipment, DWDM/OTN technology, and the applications to Ciena equipment Carrier Ethernet enterprise equipment and associated fiber optic facilities - Good understanding and knowledge of the operation of fiber optic transport and/or switching equipment - More than 3 years of experience in a technical support role with an equipment vendor in the Telco industry Nice to Have: - Good Communication skills as Telephony support will also be provided to global customers as part of this role - Proven problem-solving experience - Fundamental understanding of the Telecommunication industry At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.,

As a Sales Executive at Multidimensions, your primary responsibility will involve sales planning. You will be required to aggregate and analyze data from company and individual sales figures to develop annual and monthly sales plans. These plans should include contact details of current and potential customers in target industries to enhance sales strategies effectively. In terms of sales calling, you will engage in making outbound calls to potential customers to introduce the company and its products. Your goal will be to set appointments for detailed discussions, ensuring strong customer engagement throughout the process. It is important to maintain detailed records of sales calls and interactions for future reference and analysis. Additionally, you will provide technical support by explaining the technical details of target products and their applications to potential customers. Collaboration with the regional sales team is essential to build relationships and pitch for future sales opportunities effectively. Customer relationship management is a crucial aspect of this role. You will be responsible for establishing and maintaining long-term relationships with key customers. Proactive outreach via phone calls and social media will be required to engage customers and generate future sales inquiries successfully. Sales processing will also be part of your duties. You will review RFQs, clarify technical details, and prepare accurate quotations. Following up on pending quotations in a timely manner is essential to ensure successful deal closures. Coordination with the regional sales team for timely actions and sales progress is also a key part of the role. Additionally, you will be involved in preparing purchase orders for materials needed by the store or customer. About the Company: Multidimensions specializes in supplying hard-to-get industrial products sourced from reputed manufacturers worldwide to clients across India. These products are high-precision, critical components used in modern automated plant and machinery by OEMs or operating teams for maintenance, repair, and overhaul requirements. Multidimensions is the trusted Indian partner of renowned brands from Japan, the USA, and Germany, including NSK, Tsubaki, Thomson, Portescap, Nilos, Maedler, Winkel, Osborn, and Fibro.,

You will be working as a Technical Sales Support Engineer in a full-time on-site role at PETStreamInc. As a Technical Sales Support Engineer, your primary responsibilities will include providing technical sales support, assisting with technical inquiries, and resolving customer issues. Your daily tasks will involve generating sales reports, analyzing data, and contributing to sales operations. Collaboration with both technical and sales teams will be essential to deliver exceptional support and service to customers. To excel in this role, you should have skills in Technical Sales and Technical Sales Support, along with previous experience in a support or sales role in Mould or Hot runner manufacturing OEM. Strong technical support and analytical abilities are required, along with experience in Sales Operations. Excellent problem-solving skills, effective communication, and interpersonal capabilities are crucial. You should also be comfortable working independently and remotely. Ideally, you should hold a Bachelor's degree in Engineering, Business, or a related field. Academic qualifications such as B.Tech in Plastics Engineering, Mechanical Engineering, Tool Making and Die Casting, Manufacturing Technology, or any equivalent branch will be advantageous. Additionally, having 2-4 years of relevant experience in the beverage or manufacturing industry as per the job description will be beneficial for this role.,

The Sales Engineer role is a full-time on-site position located in Neemrana. As a Sales Engineer, you will play a crucial part in the sales process by offering technical support, engaging with customers to identify their technical requirements, and collaborating with the sales team to create customized presentations and solutions. Your responsibilities will include troubleshooting technical issues, generating technical documentation, and actively participating in product demonstrations and training sessions. To excel in this role, you should possess Sales Engineering and Technical Support skills, along with a strong proficiency in Sales and Customer Service. Exceptional verbal and written communication abilities are essential, as well as robust problem-solving and analytical capabilities. You must be comfortable working both independently and collaboratively. A Bachelor's degree in Engineering or a related field is required, and prior experience in the technology or engineering industry would be advantageous.,

The role aims to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will support the process by managing transactions as per required quality standards, field all incoming help requests from clients via telephone and/or emails in a courteous manner, document all pertinent end-user identification information, update your availability in the RAVE system to ensure productivity of the process, record, track, and document all queries received, follow standard processes and procedures to resolve client queries, access and maintain internal knowledge bases, resources, and frequently asked questions, identify appropriate product details to facilitate better client interaction and troubleshooting, document and analyze call logs to spot trends, maintain and update self-help documents for customers, and escalate serious client issues to the Team leader in cases of untimely resolution. You will deliver excellent customer service through effective diagnosis and troubleshooting of client queries, provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions, assist clients with navigating around product menus, troubleshoot all client queries in a user-friendly, courteous, and professional manner, maintain logs and records of all customer queries, accurately process and record all incoming calls and emails using the designated tracking software, offer alternative solutions to clients where appropriate, organize ideas and effectively communicate oral messages appropriate to listeners and situations, follow up and make scheduled call backs to customers, and record feedback to ensure compliance to contract/SLAs. You will build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client by undertaking product trainings to stay current with product features, changes, and updates, enrolling in product-specific and any other trainings per client requirements/recommendations, partnering with team leaders to brainstorm and identify training themes and learning issues, updating job knowledge by participating in self-learning opportunities and maintaining personal networks. Performance Parameters: 1. Process: No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback. 2. Self-Management: Productivity, efficiency, absenteeism, Training Hours, No of technical training completed. Experience: 1-3 Years. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.,

This is a full-time on-site role as a Sales Engineer in Chandigarh, India. As a Sales Engineer, your main responsibilities will include engaging with clients to understand their requirements and offering technical solutions, providing technical expertise to support the sales team, and building and maintaining strong customer relationships. Your daily activities will involve making presentations, conducting product demos, preparing quotes, and offering technical assistance to ensure customer satisfaction. To excel in this role, you should possess proficiency in Sales Engineering and Sales, strong technical support skills, exceptional communication abilities, customer service experience, and the capability to work independently and collaboratively. Previous experience in industrial solutions or related fields will be advantageous. A Bachelor's degree in Engineering or a related field is preferred. This position is a full-time opportunity, suitable for freshers. The work schedule will be during the day shift, with additional benefits such as performance bonuses and yearly bonuses. The role also entails a willingness to travel, with a preference for candidates who are open to traveling up to 75% of the time. The work location will be in person. If you are passionate about sales engineering, have a knack for technical support, and enjoy building long-lasting customer relationships, this role could be the perfect fit for you. Join our team in Chandigarh and be a key player in driving technical solutions and customer satisfaction.,

As an IT Administrator at Facultyzone Talent Acquisition (FZTA), you will play a crucial role in managing and overseeing the technology infrastructure of renowned educational institutions in India. Your responsibilities will include managing school ERP, LMS, and other educational software systems, overseeing network administration, server management, and IT security protocols, providing technical support for staff, and ensuring smooth functioning of IT systems for academic and administrative purposes. You will be tasked with implementing and maintaining data backup and disaster recovery procedures, as well as coordinating with vendors for software, hardware, and network upgrades. Your role will require a Bachelor's/Master's degree in Information Technology, Computer Science, or a related field, along with proven experience as an IT Administrator or in a similar role. Strong knowledge of ERP and LMS systems used in educational settings, excellent communication and problem-solving skills, and the ability to work independently and handle multiple tasks efficiently are essential for success in this position. Experience in the education sector is preferred. Joining FZTA will provide you with opportunities to work with reputed educational institutions across India, competitive compensation packages based on experience and skill set, and a collaborative and growth-oriented work environment. This is a full-time position with a day shift schedule and requires in-person work at various educational institutions.,

As a Solutions Support Analyst at Fastenal India, you will play a crucial role in assisting with various inventory management concerns related to Fastenal Automated Supply Technology (FAST) offerings. Your responsibilities will include answering and handling multiple phone calls daily, troubleshooting technical issues with our Fastenal Solutions, creating and logging service tickets, responding to customer concerns with exceptional service, learning and conducting technical training, and ensuring adherence to organizational standards and policies. To excel in this role, you should possess a Full Time Bachelor's degree or Diploma, along with 2-4 years of experience in a customer support environment through voice and chat channels. A basic understanding of L1 networking concepts, excellent oral and written communication skills, proficiency in using Microsoft Office Suite, and a highly motivated, disciplined, and customer service-oriented attitude are essential. Additionally, you should demonstrate strong problem-solving, deductive reasoning, decision-making, organization, planning, prioritizing abilities, and the ability to work independently as well as in a team environment. Fastenal, a growth company with a solid financial position, values individuals with an entrepreneurial spirit who are eager to contribute to an elite organization. If you are looking for a challenging role where you can make a significant impact and grow within a dynamic company, Fastenal is the perfect fit for you. This position offers the opportunity for flexible scheduling after an initial period of onboarding, training, and meeting performance goals. Join us in our mission to provide tailored local inventory and personal service to our customers, and be a part of a culture that encourages every employee to take ownership of their success and advance to leadership roles within the company. If you are passionate about innovation, integrity, teamwork, and ambition, and are willing to work rotational and weekend shifts, we look forward to receiving your application for the Solutions Support Analyst position in Bangalore, India. Experience: 2-4 Years Job Location: Bangalore, India,

You will be responsible for handling new process development and reverse engineering to create drawings/sketches from samples. Additionally, you will be required to create drawings in AutoCAD 2D/3D format. You will need to address and resolve issues at the customer end by issuing problem statements to the production team. It will be your responsibility to coordinate effectively between production and customer requirements, ensuring that customer needs are met. You must have the ability to understand customer requirements and offer technical support as needed. Maintaining accurate records for drawings, customer CAPA reports, and production feedback will be crucial. You will also be tasked with coordinating between production and third-party inspection agencies. Keeping records for inspection, testing, and material clearance is part of the role. You will be accountable for clearing non-moving stock from the factory premises. This is a Full-time, Permanent, Fresher job opportunity located in Irungattukottai, Tamil Nadu. The benefits include cell phone reimbursement, commuter assistance, provided food, health insurance, leave encashment, paid time off, and provident fund. The ideal candidate should hold a Bachelor's degree and be proficient in English and Hindi languages. Possessing a 2 Wheeler License is preferred. The job requires availability for Day Shift and a willingness to travel up to 75% of the time. This position will be in-person at the work location.,

As a ServiceNow Operations Lead at Value Center ERP, your primary responsibility will be to collaborate with the support partner and customers, providing technical and governance support for ServiceNow O&M tasks. You will lead the sustainment efforts performed by engineers and technicians supporting the platform, ensuring that procedures are properly documented and tickets are proactively addressed. Your impact will be significant as you will be responsible for coordinating and governing the proper adjudication and disposition of incident, requests, and change tickets assigned to the team. You will develop, implement, and enforce deployment plans and operation checklists for the sustainment of the platform. Additionally, you will enforce configuration, change, and release management policies and procedures. In this role, you will ensure timely response to system alerts and customer-reported issues, resolving them by exercising independent judgment within established guidelines. You will also be responsible for documenting system administration tasks such as patching, configuring software, responding to service outages, monitoring system performance, fixing system issues, and managing accounts. To be successful in this position, you should have a Masters or Bachelor's degree in IT/Computer Science with at least 5 years of relevant experience. You must hold ServiceNow Certified System Administrator certifications and have strong analytical and critical thinking skills. Effective interpersonal and communication abilities are essential for partnering with business customers, partners, and users to address and fix problems. Join our forward-thinking team at Value Center ERP and be part of a group dedicated to driving digital transformation in manufacturing. Together, we contribute to innovative projects that have a significant impact on our business and the industry. At Siemens Energy, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. If you are a standout colleague with a strong willingness to participate and help others, and you thrive in a fast-paced environment with self-motivation, we invite you to apply for this exciting opportunity. For more information on how you can make a difference at Siemens Energy, visit [1] http://www.siemens-energy.com/employeevideo Siemens Energy celebrates diversity and inclusion, recognizing the power generated through our differences. We do not discriminate based on ethnic background, gender, age, religion, identity, or disability. Join us in energizing society and driving the energy transition forward. We offer a range of rewards and benefits, including automatic coverage under Medical Insurance for all employees. Siemens Energy also provides an option to opt for a Meal Card, which is as per the terms and conditions prescribed in the company policy as a part of CTC, a tax-saving measure.,

The role of Nextthink Admin_CBO at Viraaj HR Solutions involves managing and administering Nextthink software environments and systems. You will be responsible for conducting data analysis to drive operational improvements and efficiency, as well as providing technical support and troubleshooting for Nextthink-related issues. Monitoring system performance and implementing necessary upgrades will be part of your daily tasks. It is crucial to develop and maintain documentation for system processes and procedures while training users on Nextthink functionalities and best practices. Collaborating with IT teams to enhance software integration and managing user access and security protocols within the platform are essential responsibilities. Additionally, you will assist in project planning and execution for Nextthink implementations, analyzing and reporting on usage metrics and system effectiveness. Keeping up-to-date knowledge of Nextthink features and industry trends is vital for this role. Coordinating with stakeholders to assess needs and provide solutions, implementing and monitoring compliance with company policies and guidelines, and facilitating communication between departments regarding system usage are also key responsibilities. Regular audits of system performance and user feedback participation will be required. To qualify for this position, you should hold a Bachelor's degree in Computer Science or have equivalent experience with at least 3 years in Nextthink administration or related fields. Strong analytical and problem-solving skills, experience with data analysis tools and methodologies, and proven technical support experience are essential. Excellent documentation and communication skills, along with experience in training users and providing support, are required. Familiarity with remote access tools and system monitoring, project management certification, ability to work independently and as part of a team, strong attention to detail and organizational skills, proficiency in Microsoft Office Suite and reporting tools, and ability to adapt to changing priorities and technologies are desired qualifications. Understanding security protocols and user access management, as well as a commitment to ongoing professional development, are also necessary for this role. Key Skills for this role include communication skills, technical support, user access management, Nextthink administration, documentation, project planning and execution, software integration, system monitoring, security protocols, user training, analytical skills, project management, reporting tools, Microsoft Office Suite, data analysis, system performance monitoring, compliance monitoring, problem-solving, and Nextthink admin.,

The responsibilities of this role include overseeing daily IT operations, which encompass network infrastructure, servers, databases, hardware, and software systems. You will be leading the IT team in designing, developing, implementing, and supporting technology systems. Additionally, managing IT projects such as upgrades, migrations, and deployments to ensure timely and within-budget delivery will be a key responsibility. Another important aspect of this role is the development and enforcement of IT policies, procedures, and best practices. It will also be your responsibility to ensure that data security, backup, and disaster recovery plans are established and tested. Evaluating and recommending new technologies to enhance efficiency and support business growth will also fall under your purview. Managing vendor relationships and negotiating contracts for software, hardware, and services is crucial. Monitoring IT performance metrics and providing regular reports to senior leadership will be part of your routine tasks. Moreover, providing technical support and training to users across the organization will be essential. Maintaining compliance with relevant laws, regulations, and security standards such as GDPR, ISO 27001, etc., is a critical responsibility of this role. This is a full-time, permanent position with benefits including paid time off and Provident Fund. The work location for this role is in person.,

The Technical Support Specialist position is a full-time on-site role based in Surat. As a Technical Support Specialist, you will be responsible for troubleshooting technical issues and providing solutions. This role requires close collaboration with the R&D department to analyze and diagnose technical problems, ensuring product efficiency. To excel in this role, you should possess strong Technical Support and Troubleshooting skills along with analytical capabilities. Customer Support and Customer Satisfaction are key aspects of this position, requiring excellent communication and interpersonal skills. The ability to work both independently and in a team environment is crucial. While prior experience in a similar role is advantageous, candidates with a Bachelor's or Diploma in Electrical & Electronic engineering are encouraged to apply. Join our team and contribute to delivering high-quality technical support to our customers.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We're looking for a Consultant in the Cyber Team to work in IAM Operations support. The candidate should have experience with PAM Technologies such as CyberArk, AWS Secrets Manager, Azure Key Vault and possess strong troubleshooting skills. This role requires the candidate to work out of the office for all working days as an in-office requirement and be willing to work in a 24X7 rotational shift model, based in the Hyderabad office for all 5 days. Key Requirements: - Performs identity and access provisioning, authentication, and oversight activities adhering to established guidelines and internal policies. - Assumes ownership of operational issues and/or process defects that have resulted in the disruption of access to understand both root cause and resolve the underlying issue. - Creates and maintains all related standards and procedural documentation, supporting end-to-end process assessments, future-state process ideation sessions, and access control redesigns. - Provides advanced level technical support for issues related to technology, platforms, environments, or access administration. - Leverages key metrics and business data to drive continuous process improvement, enhance the end-user experience, increase technology value, and improve IAM's overall security posture. - Has awareness of all control-related activities and effectively performs necessary attestations both accurately and timely. - Experience with PAM technologies like CyberArk, AWS Secrets Manager, Azure Key Vault. - Experience with PAM lifecycle processes including Discovery, vaulting, password management, secrets management. - Experience managing privileged accounts in platforms such as AWS, Azure, GCP, Windows, Linux, Mainframes, Databases. Minimum Qualifications: - B. Tech./ B.E./MCA/Computer Science Degrees with sound technical skills. - Strong command of verbal and written English language. - Good soft skills including verbal & written communication, technical document writing, etc. - Understanding of IAM/IGA/SSO/PAM concepts. Work Requirements: - Should be willing to work out of the office for all working days as this is an in-office requirement. - Should be willing to work in a 24X7 rotational shift model. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society, and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

You will be joining EVA Software Solutions, a company that specializes in providing Economically Value Added ERP solutions tailored for small and medium-sized enterprises (SMEs). Our cloud-based ERP solutions are designed to enhance affordability and flexibility by eliminating the need for costly hardware and maintenance. With customizable applications, businesses can reduce implementation costs and time, ultimately maximizing ROI. Our expertise extends across various industries such as Facility Management, HVAC, and the Bakery Industry, offering industry-specific ERP/CRM solutions. As a Zoho Creator Developer based in Mumbai, you will be working in a full-time hybrid role with the flexibility of some work-from-home options. Your primary responsibilities will include developing custom applications using Zoho Creator, managing and integrating various Zoho applications, as well as troubleshooting and resolving any issues that may arise. Daily tasks will involve designing workflows, integrating third-party applications, and ensuring optimal performance and data integrity within Zoho platforms. To excel in this role, you should possess the following qualifications: - Proficiency in Zoho Creator Development, Zoho CRM, and Zoho One - Experience in Workflow Design, Automation, and API Integration - Strong troubleshooting, technical support, and data management skills - Ability to manage projects and interact with clients effectively - Excellent analytical and problem-solving abilities - Capability to work both independently and in a hybrid work environment - Previous experience in ERP/CRM development would be advantageous - A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred If you are seeking an opportunity to leverage your Zoho Creator development skills and work in a dynamic environment that values innovation and client satisfaction, we welcome you to apply for this exciting position.,

As a Sales Service Engineer at CASTOFOAM INDIA PRIVATE LIMITED, you will play a crucial role in providing field service, troubleshooting technical issues, and delivering top-notch technical support to our clients. Your primary responsibility will involve ensuring the smooth operation and maintenance of equipment, as well as promptly addressing any technical challenges that may arise. You will be based in Rajkot & Kolhapur, working on-site to interact directly with clients from various industries such as automotive, locomotive, and construction machinery. Your daily tasks will include conducting maintenance and repairs, communicating effectively with clients to understand their requirements, and collaborating closely with the sales teams to enhance service delivery. To excel in this role, you should possess strong troubleshooting and technical support skills, along with experience in field service, maintenance, and repair. Your ability to communicate effectively, work independently, and tackle complex technical issues will be essential. While a Bachelor's degree in Engineering or a related field is preferred, prior experience in the manufacturing or casting industry would be advantageous. If you are a proactive problem-solver with a keen eye for detail and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity at CASTOFOAM INDIA PRIVATE LIMITED. Join us in revolutionizing the casting industry with our innovative lost foam technology and contribute to our mission of producing precise metal parts with minimal waste.,

As a Senior Cloud Support Engineer at Snowflake, you will be an integral part of the Snowflake Support team which is dedicated to providing high-quality resolutions for data-driven business insights. You will work closely with customers to ensure their success by delivering technical guidance and expert advice on the effective use of Snowflake Data Warehouse. Your role will involve building strong relationships with customers, providing exceptional service, and playing a key role in product feedback and improvements. Your responsibilities will include driving technical solutions to complex problems, adhering to response and resolution SLAs, demonstrating good problem-solving skills, and using various communication methods to assist customers. You will be required to work the 3rd/afternoon shift starting at 2 pm IST and must be flexible with schedule changes to meet business needs. The ideal candidate for this role will have a Bachelor's or Master's degree in Computer Science or equivalent, along with 5+ years of experience in a Technical Support environment. Excellent communication skills in English, attention to detail, and the ability to work collaboratively across global teams are essential. Basic familiarity with cloud service providers, understanding of Python and Java, knowledge of Windows and Linux Operating Systems, and ability to write and understand SQL queries are also required. Additionally, experience with containerization and orchestration tools, cloud services like AWS Lambda, event-driven architectures, API frameworks, and software development principles will be advantageous for this role. Snowflake is looking for individuals who share their values, challenge ordinary thinking, and are passionate about innovation and growth. If you are ready to make an impact and help shape the future of Snowflake, this Senior Cloud Support Engineer position may be the right fit for you. Apply now to be part of a dynamic team dedicated to driving customer success and innovation in the AI Data Cloud.,

As a Technical Support Professional, you will play a crucial role in assisting customers in identifying the root cause of their technical issues. Your primary responsibilities will include analyzing feedback provided by customers and utilizing your technical expertise to resolve their concerns effectively. Moreover, you will be expected to proactively identify and address potential problems before they escalate. Your ability to communicate effectively with customers and understand their technical needs will be essential in providing high-quality support. By leveraging your technical knowledge and problem-solving skills, you will ensure that customers receive timely and accurate assistance. In this role, you will have the opportunity to contribute to the overall customer satisfaction by delivering exceptional technical support services. Your dedication to resolving technical issues promptly and efficiently will help maintain a positive customer experience and uphold the reputation of the organization. If you are passionate about technology and enjoy helping others navigate technical challenges, this position offers a rewarding opportunity to make a difference in the customer support domain.,

You will be responsible for preparing daily attendance and DCR (Daily Call Report) for all sites and sending them to the corporate office. The engineer shift roster needs to be created based on call/project requirements and engineer training. Assigning floors to engineers, monitoring, and completing hardware call tickets, mail tickets, and oral requests will be part of your daily tasks. You will also need to verify and close completed hardware call tickets and mail tickets, sometimes requiring telephone verification. Providing technical support to engineers, preparing daily repeat call reports, daily reports for calls exceeding one hour, and project planning and follow-up until completion are crucial aspects of the role. You will be in charge of preparing monthly consolidated reports and monthly review meeting presentations. Additionally, you will be involved in users" entry and exit processes, managing MS Office applications (Word, Excel & PowerPoint), handling service desk call flow, people management, and asset management. Good communication skills in English, Tamil, and optional Hindi are necessary. Generating MIS reports and adapting to new deliverables based on client requirements will also be part of your responsibilities. This is a full-time, permanent position with benefits including Provident Fund. A minimum of 1 year of experience in asset management is required for this role. The work location is in person.,