14872 Technical Support Jobs - Page 12

About the job: Key Responsibilities: 1. Deliver remote tech support using screen-sharing tools to assist with hardware/software issues. 2. Support includes printer setups, email configurations, and data recovery assistance. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are Computer Science Engineering students Salary: ₹ 2,00,000 - 3,50,000 /year Experience: 1 year(s) Deadline: 2025-08-30 23:59:59 Skills required: Technical Support, English Proficiency (Spoken) and Effective Communication Other Requirements: 1. Comfort with remote desktop tools, fluent English, and night shifts. About Company: Codecraft IT Solutions is a branding, web design, and SEO agency dedicated to elevating brands with unique identities and visually stunning websites. Our services include crafting distinctive brand images, designing user-friendly and aesthetically appealing websites, implementing SEO-focused marketing strategies to boost online visibility and search rankings, and leveraging WordPress expertise for custom designs and ongoing support. As a strategic partner, we blend creativity with strategy to enhance your digital footprint and drive long-term success.

About the job: Key Responsibilities: 1. Address and resolve client issues related to Windows OS, MS Office, routers, and network devices. 2. Ensure minimal downtime for users and promote advanced support subscriptions. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are Computer Science Engineering students Salary: ₹ 2,00,000 - 3,50,000 /year Experience: 1 year(s) Deadline: 2025-08-30 23:59:59 Skills required: Technical Support, English Proficiency (Spoken) and Effective Communication Other Requirements: 1. Networking knowledge, router/extender support experience, good English skills. About Company: Codecraft IT Solutions is a branding, web design, and SEO agency dedicated to elevating brands with unique identities and visually stunning websites. Our services include crafting distinctive brand images, designing user-friendly and aesthetically appealing websites, implementing SEO-focused marketing strategies to boost online visibility and search rankings, and leveraging WordPress expertise for custom designs and ongoing support. As a strategic partner, we blend creativity with strategy to enhance your digital footprint and drive long-term success.

About the job: Key responsibilities: 1. Manage founders calendars 2. Email & communication support 3. Task tracking & follow-ups 4. Create & present presentations 5. Create & present proposals 6. Conduct research 7. Documentation & reporting 8. Confidentiality handling 9. Project support 10. Coordinate with internal teams Who can apply: Only those candidates can apply who: are from Mumbai only Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-08-30 23:59:59 Skills required: MS-Office, Project Management, Attention to Detail, Time Management, Technical Support, Google Workspace, Effective Communication, Notion, Document Management, Scheduling and Slack Other Requirements: 1. Tech savvy 2. Comfortable with fast paced work environment 3. Willing to learn on the job 4. Familiarity with productivity tools like google calendar, notion, trello, slack etc About Company: Ortexia is a leading HR consulting firm offering comprehensive human resource solutions across India. Our services encompass talent acquisition, compensation strategy, performance management, employee training, and HR outsourcing. We specialize in aligning HR practices with organizational goals to enhance efficiency and compliance. Our team of seasoned consultants collaborates closely with clients to develop customized HR strategies that foster a productive and engaged workforce.

The position available is a full-time on-site role for a Laptop Technician based in Hyderabad. As a Laptop Technician, you will be tasked with providing technical support, troubleshooting hardware and software issues, and replacing parts as necessary. The ideal candidate for this role should have a minimum qualification of Intermediate and possess 0-2 years of experience in a similar field. This role requires the individual to work in the field, providing support and services directly to clients. The salary for this position is attractive and will be based on the candidate's level of experience and expertise. If you are interested in this opportunity, please send your resume to sadiq@unaxiosolutions.com.,

The role is responsible for network operations and maintenance. This operational role may require appropriate guidance and advice to ensure the delivery of quality outcomes. Responsibilities include maintaining, administering, upgrading, and troubleshooting network tools and equipment. Assisting with installations for new and existing customer and internal projects, including terminations, testing, and labeling of transmission mediums and hardware installations. Ensuring SLAs are achieved and working proactively to maintain them. Conducting vulnerability assessments for networks, servers, applications, and operating systems. Performing network security audits and scanning regularly. Compiling and tracking vulnerabilities over time for metrics purposes. Timely upgrading of all tools used and related documents like SOPs. Desired skill sets include demonstrating problem-solving skills, prior experience in providing technical support in fast-paced, high availability, 24X7 environments, and knowledge of network and operating systems.,

You will be joining the support team as a Programmatic Support Engineer in the Product Support department at Zeta Global. In this role, you will be responsible for providing technical assistance to Zeta clients and internal business functions. Your primary focus will be on addressing customer inquiries regarding the features and capabilities of our Zeta Application products. This customer-facing position requires exceptional prioritization, responsiveness, and customer service skills, coupled with excellent verbal communication abilities. Your key responsibilities will include developing customer-facing documentation for specific product features, ensuring the effective execution of end-to-end display campaigns, and becoming a subject matter expert on Programmatic topics such as platform functionality, campaign best practices, pixel implementation, and creative troubleshooting. Additionally, you will provide technical support for Programmatic platforms, campaign performance, and external DSP tools, as well as triaging support tickets with detailed issue summaries and urgency assessments. To excel in this role, you should have a minimum of 3 years of experience in a 24/7 technical support environment, possess strong problem-solving and debugging skills, and demonstrate excellent interpersonal and communication capabilities. Flexibility in working outside of core business hours at short notice is essential. Moreover, deep knowledge of the programmatic ecosystem, DSPs, programmatic advertising, real-time bidding, ad operations, and analytical proficiency are crucial for success in this position. From a technical standpoint, proficiency in MySQL/Oracle databases, Linux operating systems, and web technologies & networking basics is required. Moreover, hands-on experience with DSPs like DoubleClick Bid Manager, The Trade Desk, and AppNexus will be advantageous, with familiarity in Zeta DSP considered a plus. Certification in programmatic platforms, such as Google Marketing Platform or The Trade Desk, is desirable. Zeta Global is a data-powered marketing technology company that leverages Artificial Intelligence to unlock consumer intent, personalize experiences, and drive business growth for clients. The Zeta Marketing Platform powers end-to-end marketing programs across digital channels like Email, Display, Social, Search, and Mobile, ensuring scalable, repeatable, and sustainable results for leading brands globally. If you are passionate about the ad tech industry and enjoy providing top-notch technical support to clients while staying updated on the latest programmatic trends, we encourage you to apply for this exciting opportunity at Zeta Global.,

As a Sales Manager for the Mechanical Line (Design & Scaffolding) based in Delhi- Netaji Subhash Place Pitampura, you will play a key role in driving business growth and fostering client relationships in the industrial, construction, and infrastructure sectors. Your primary responsibility will be to identify new business opportunities, deliver technical solutions, and provide exceptional service to clients. Your key responsibilities will include sales & business development, technical support & solution selling, client relationship management, market analysis & strategy, as well as coordination & reporting. You will be expected to generate revenue through client acquisition, prepare technical proposals, leverage your knowledge of scaffolding systems for tailored solutions, maintain client relationships, analyze market trends, and collaborate with cross-functional teams for project delivery. To excel in this role, you should hold a Bachelor's Degree/Diploma in Mechanical Engineering or a related field, have at least 5 years of experience in technical sales, possess a strong understanding of scaffolding design standards, and be proficient in AutoCAD or design tools. Excellent communication, negotiation, and interpersonal skills are essential, along with a proven track record of meeting sales targets in a competitive environment. Additionally, you should be willing to travel to client locations as required to support business operations effectively.,

You will be working as a Sales and Service Engineer in the Physiotherapy & Rehabilitation field. This is a full-time hybrid role based in Delhi, India, with the possibility of some work from home. Your responsibilities will include providing field sales and service to clients, troubleshooting technical issues, offering technical support, and conducting maintenance and repairs on equipment. Your daily tasks will involve visiting customer sites, identifying and resolving technical problems, and ensuring that the equipment functions correctly to meet client requirements. To excel in this role, you should have experience in troubleshooting and sales & field service in the Physiotherapy field or a related area. Proficiency in technical support, maintenance & repair, installation, and demo is essential. Strong communication skills are a must, along with the ability to work independently and collaboratively as part of a team. You should be willing to travel to client sites within Delhi. Having a Bachelor's degree in Engineering, Electronics, or a related field would be advantageous. Previous experience in the medical or rehabilitation equipment industry would also be a valuable asset for this position.,

As a Technical Sales Manager at Markitin Solutions, a leading Digital Marketing and Advertising Company based in Kochi, your primary responsibility will be to manage technical sales activities and maintain client accounts. With a strong focus on client satisfaction, you will play a crucial role in providing technical support to clients, driving sales initiatives, and ensuring exceptional customer service. Your daily tasks will include conducting sales meetings, preparing sales proposals, and collaborating with the technical team to address client needs. Your skills in Technical Sales and Sales, along with experience in Account Management and Customer Service, will be key in achieving sales targets and building strong client relationships. To excel in this role, you must possess strong communication and interpersonal skills, as well as technical support capabilities. Any experience in the digital marketing industry will be considered a plus. A Bachelor's degree in Business, Marketing, or a related field is required to be considered for this full-time, on-site position located in Kochi. Join our team of well-experienced professionals in SEO, SMM, and Advertising, and be a part of our mission to deliver top-notch digital marketing solutions to a diverse client base.,

As a Senior Database Developer at Kobie's India Tech Hub, you will have the opportunity to be one of the first hires in an exciting new venture. Kobie, a leading player in the loyalty industry, is expanding its global footprint by establishing a Tech Hub in India. This initiative aims to create deep connections with customers through personalized, data-driven loyalty experiences, further enhancing enterprise value through loyalty. Your role will involve designing scalable, data-driven solutions for high-impact loyalty platforms, leveraging your expertise in PL/pgSQL, efficient SQL queries, performance tuning, and ETL workflows. You will work with Oracle and/or PostgreSQL databases, handling complex data structures to support data integration, transformation, and analytics. As a key member of the team, you will be responsible for developing and maintaining database solutions that facilitate client onboarding, reward processing, data quality assurance, and operational performance. Collaboration with cross-functional teams such as developers, QA specialists, analysts, and DBAs will be essential to optimize data pipelines and queries, ensuring they meet the evolving needs of clients and marketing platforms. Your impact will be significant as you contribute to import and extract processes, data migration efforts, troubleshooting data quality and performance issues, tuning queries for optimal performance, supporting data integration from various sources, and providing technical assistance to stakeholders. Your ability to work both independently and collaboratively, manage priorities effectively, and communicate with technical and non-technical team members will be crucial for success. To excel in this role, you should have 5-7+ years of experience in SQL query design and maintenance, proficiency in Oracle and/or PostgreSQL, expertise in performance tuning, ETL development, data security, and a track record of working in team environments. Bonus skills include experience with data mapping tools, modern cloud platforms like Snowflake, job scheduling automation, version control systems, and supporting Java-based development teams. At Kobie, known for its award-winning culture and innovative loyalty solutions, you will be part of a collaborative and growth-focused environment. As a trusted partner to global brands, Kobie focuses on building lasting emotional connections with consumers through strategy-led technology solutions. The launch of the India Tech Hub presents an exciting opportunity to be part of a culture that values diversity, equity, inclusion, and giving back to the community. Joining Kobie means access to competitive benefits, comprehensive health coverage, well-being perks, flexible time off, and opportunities for career growth. The integration of new teammates in India with U.S. teams, exposure to global projects, and the future establishment of a physical office in Bengaluru emphasize Kobie's commitment to collaboration and connection. This is your chance to be part of something significant and shape the future of the Kobie India Tech Hub. Apply now and contribute to delivering innovative customer experiences for renowned brands while working alongside industry leaders in the loyalty space.,

The ideal candidate will partner with Account Executives to find, contact, and follow-up with prospective clients. Once they discover the client's needs, they will discuss our product's technological capabilities and business value with the client. The ideal candidate should be able to clearly articulate highly technical concepts to all prospective clients. Responsibilities - Clearly articulate technical capabilities and give technical demonstrations - Partner with the sales team to generate leads - Find and maintain prospective clients - Provide general technical support to clients Qualifications - Ability to discuss highly technical concepts with prospective leads - Willingness to travel - Strong verbal, written, and interpersonal skills,

You will be joining our team as a dedicated and skilled Field Service Engineer. Your main responsibility will involve providing exceptional service and support for our HVAC/R systems to ensure optimal performance and customer satisfaction. To excel in this role, you should have a strong technical background, excellent problem-solving abilities, and a commitment to delivering high-quality service in the field. Your duties will include installing, maintaining, and repairing HVAC systems and components, utilizing diagnostic tools like an Ohmmeter for effective troubleshooting, providing technical support and guidance to customers, collaborating with the sales team to enhance customer understanding of product capabilities, conducting routine inspections and preventative maintenance, and documenting service activities accurately while maintaining a safe working environment. To qualify for this role, you should have proven experience as an Industrial Mechanic or similar role in the HVAC industry, a strong understanding of HVAC/R systems and related technologies, excellent customer service skills, familiarity with technical sales processes, the ability to analyze complex problems and develop effective solutions quickly, knowledge of hydraulics, the capacity to work independently and as part of a team in various environments, and a valid driver's license for travel to client locations. Join our team as a Field Service Engineer and leverage your expertise to significantly impact our operations and customer satisfaction. This is a full-time position with health insurance benefits included. The work location is in-person.,

You will be joining COGENT TECH SOLUTIONS, an Industrial Engineering company that specializes in providing IoT, Machine Learning, and Engineering Services to various industries including Automotive, Machinery, Renewables, and Process Industries. As a trusted partner for globally recognized brands such as Weidmuller, O Ring, Eaton MTL, OBO Bettermann, and Nidec ControlTechnique Drives, we pride ourselves on delivering customized solutions and cutting-edge technology to our clients. In this full-time, on-site role based in Chennai, you will take on the position of an Internal Sales Executive. Your primary responsibilities will revolve around managing and supporting sales activities, offering technical sales support, and nurturing customer relationships. Your daily tasks will involve promptly addressing customer inquiries, creating and delivering technical presentations, compiling sales reports, and working closely with the technical support team to cater to client requirements. Collaboration with external sales teams and a focus on ensuring customer satisfaction through exceptional service will be key aspects of this role. To excel in this role, you should possess Technical Sales and Sales Engineering skills, along with strong Technical Support capabilities. Excellent communication skills are essential, and any prior experience in Industrial Engineering or related fields would be advantageous. A Bachelor's degree in Engineering, Business, or a related field is required. The ability to work both independently and collaboratively as part of a team is crucial, as is a proven track record of meeting or exceeding sales targets. If you are looking to leverage your technical sales expertise, communication prowess, and customer-centric approach in a dynamic and innovative environment, this role at COGENT TECH SOLUTIONS could be the perfect fit for you. Join us in our commitment to delivering top-notch solutions and services to our valued clients.,

As a Technical Support Specialist, you will be responsible for providing onsite and remote assistance for desktops, laptops, and peripheral devices. Your duties will involve troubleshooting hardware and software issues, as well as resolving technical problems efficiently. Additionally, you will be tasked with the installation, configuration, and maintenance of systems, including Windows environments. In terms of system maintenance, you will play a crucial role in installing and updating operating systems, software, and security patches. Regular system upgrades and ensuring workstation security will be part of your routine tasks. Managing and maintaining antivirus and endpoint security solutions will also fall under your responsibilities. Hardware and software management will be another key aspect of your role. This will include setting up and configuring new workstations, laptops, and printers, as well as handling hardware repairs, replacements, and upgrades. Maintaining an inventory of IT assets and tracking hardware/software licenses will be essential to ensure organizational compliance. You will also be involved in network support activities, assisting in the maintenance of LAN, WAN, and Wi-Fi connectivity. Supporting VPN and remote access solutions, as well as collaborating with network administrators to troubleshoot network issues, will be part of your responsibilities. Documentation and reporting are integral parts of this role. You will be required to maintain technical documentation, create user guides, and conduct training sessions for employees on IT policies and best practices. Generating regular reports on technical support activities and asset management will also be expected. This position offers job types such as full-time, part-time, and permanent, with expected working hours ranging from 46 to 55 per week. The work schedule includes day shift, fixed shift, morning shift, night shift, and rotational shift options, with workdays scheduled from Monday to Friday. The work location is in person, providing hands-on technical support to ensure seamless operations within the organization.,

The Salesforce Customer Support Specialist plays a crucial role in bridging the gap between the company's Salesforce usage and its business operations. You will be responsible for providing exceptional support to internal teams and clients by resolving Salesforce-related inquiries and issues promptly and efficiently. This role requires a combination of technical Salesforce expertise and excellent customer service skills. Working closely with Salesforce administrators and developers, you will troubleshoot, educate users, and provide strategic solutions to enhance user experience and productivity within the Salesforce platform. Your responsibilities will include responding promptly to customer queries via email and phone, analyzing and troubleshooting technical issues, documenting and escalating unresolved issues, collaborating with team members to improve system performance, and maintaining detailed logs of user interactions. You will also educate clients on Salesforce functionalities, develop user training materials, monitor system updates, and proactively identify opportunities to enhance customer service processes. To qualify for this role, you should have a Bachelor's degree in Information Technology, Business, or related field, along with two or more years of experience in a Salesforce environment. Proficiency in Salesforce configuration, strong problem-solving skills, and excellent verbal and written communication skills are essential. The ability to handle stressful situations, prior experience in training users, and a Salesforce Certification, such as Salesforce Administrator, would be advantageous. Join our team as a Salesforce Customer Support Specialist and be part of a company that values professional growth and innovation in the Recruitment & Staffing sector. If you are ready to contribute your skills and expertise to enhance user experience and support strategies, apply now for this full-time position based in Maharashtra, India. About The Company: Searching, interviewing, and hiring professionals are all part of the professional life. The TALENTMATE Portal aims to simplify and streamline these processes by providing a platform that brings together job seekers and potential employers. Whether you are looking for your next job opportunity or seeking talented professionals, TALENTMATE is here to support and guide you through the recruitment journey. For more details, visit our company website: [https://www.talentmate.com](https://www.talentmate.com),

Company Description COGENT TECH SOLUTIONS is an Industrial Engineering company providing IoT, Machine Learning, and Engineering Services to the Automotive, Machinery, Renewables, and Process Industries. The company offers customized solutions to its clients and is an authorized distribution and solution partner for globally recognized brands such as Weidmuller, O Ring, Eaton MTL, OBO Bettermann, and Nidec ControlTechnique Drives. COGENT TECH SOLUTIONS takes pride in delivering cutting-edge technology and superior service to its clients. Role Description This is a full-time, on-site role located in Chennai for an Internal Sales Executive. The Internal Sales Executive will be responsible for managing and supporting sales activities, providing technical sales support, and maintaining customer relationships. Daily tasks include responding to customer inquiries, preparing and delivering technical presentations, generating sales reports, and collaborating with the technical support team to address client needs. The role demands close coordination with external sales teams and ensuring customer satisfaction through exceptional service. Qualifications Technical Sales and Sales Engineering skills Technical Support skills Excellent Communication skills Prior experience in Industrial Engineering or related fields is a plus Bachelor&aposs degree in Engineering, Business, or related field Ability to work independently and as part of a team Proven track record in meeting or exceeding sales targets Show more Show less

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US, catering to offshore consumers and business entities through Telemarketing services since 2014. With a strong focus on customer satisfaction and support functions, the company has established trust, accountability, and reliability in its products and technical services. This has led to enhanced performance of in-house talents and increased productivity through continuous research and development. Adeeba E-Services prides itself on being a one-stop platform for all customer solutions with ongoing IT-enabled support systems. We are currently looking for Customer Service Executives / Technical Support Executives to join our Inbound Voice Process (Tech Support) in US Shift. As a part of our team, your responsibilities will include handling inbound calls related to printer, router, and antivirus issues, diagnosing problems, and recommending suitable solutions to customers. Additionally, you will be responsible for selling technical support plans and relevant software. Benefits and Facilities: - Fixed Salary disbursed on the 1st of every month - 24 leaves in a year, along with comp offs and birthday leaves - Lucrative Incentive structure - No extension of shift timings - Friendly working environment Candidate Profile: - Minimum 6 months to 1 year of experience in Outbound Tech Support - Proficient in closing calls effectively - Strong convincing and sales skills - Immediate joining preferred Salary: Rs. 15,000 - 25,000/month (fixed) + Generous Incentives Shift: US Shift (9:00 pm to 7:00 am) Working Days: 6 days a week If you meet the above requirements and are interested in this opportunity, please contact Sadhana (HR) at 8016099788. Qualifications: HR All information provided by you will be treated confidentially in accordance with EEO guidelines.,

As a PACS Administrator at Vital Radiology Services, you will play a crucial role in managing and maintaining the Picture Archiving and Communication System (PACS) in a cardiology and radiology setting. Your responsibilities will include providing technical support, troubleshooting system issues, and ensuring the smooth operation of the PACS system. Close collaboration with medical professionals and IT teams will be essential to excel in this role. To succeed in this position, you should have experience in System Administration and Technical Support, along with proficiency in troubleshooting system issues. Knowledge of Radiology and Cardiology practices will be beneficial, and your excellent organizational and multitasking abilities will be put to good use. Strong communication and collaboration skills are key as you work closely with various teams. Ideally, you will hold a Bachelor's degree in Information Technology, Computer Science, or a related field. While not mandatory, experience in healthcare IT systems would be considered a plus. If you are looking for an opportunity to contribute to a global teleradiology company and make a difference in the healthcare industry, this role at Vital Radiology Services in Delhi, India, could be the perfect fit for you.,

Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world. In the next decade, the fundamentals of the retail sector will change in a big way. Every retail store will require its own ecommerce website, and customers will have options of where, how, and what to purchase - either in-store or online, for take away or delivery. This marks an exciting time for the retail industry and we need to prepare for this transformation. The future of retail worldwide hinges on our ability to innovate. With a vast canvas to work with, it is evident that we are outperforming others in the industry. At Adeeba-E-Services, we are actively engaged in reshaping the commerce landscape. Join us in being a part of this revolutionary change. Greetings from Adeeba E Services Pvt Ltd.!!! We are looking for candidates for the position of Technical Support Executive for the inbound voice process. Shift: US Shift (9pm to 7am) Salary: Up to 25K + Huge Incentives + other benefits Location: Saltlake Sector-5 Experience Required: 1 year to 6 years in Technical Support (International BPO) Requirements: - Must have fluency in English - Previous experience in Technical Support Sales in a BPO setting - Ability to effectively close calls in tech support - Willingness to work in night shifts We offer a rotational off with a 6-day working week. Immediate joining is available. If you are interested, please call us at 9051449800. Qualifications: - High School Additional Information: - Good communication skills are a must - Willingness to work in night shifts,

Adeeba e-Services, a leading International BPO specializing in Inbound tech and website processes, is seeking a Senior Tech Sales Associate to join their team. In this role, you will be responsible for handling inbound calls from customers experiencing computer issues, diagnosing the problems, and recommending the most suitable technical support plan along with relevant software. Key Responsibilities: - Receive inbound calls from customers regarding computer issues - Diagnose technical problems effectively - Recommend and sell appropriate technical support plans and software to customers Candidates Profile: - Academic Qualification: Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates are also welcome. - Excellent communication skills - Strong problem-solving abilities - Sales experience preferred Benefits & Facilities: - Fixed Salary deposited on the 1st of every month in Salary account - High Incentives including Daily Sales Incentives, Attendance Incentive, and Monthly Sales Incentives - 15% - 20% hike on last drawn salary - Loyalty Bonus of Rs.5000 annually - Referral Bonus of Rs.2000 per candidate - No extension of shift timings - Opportunities for growth and career advancement - Salary Increment after 9 months Shift Timing: UK / US Shift To apply for this position or for more information, please contact Rima (HR) at 7686839463 / 9836096168. Join Adeeba e-Services and be part of a dynamic team providing top-notch technical assistance to customers across the globe.,

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role Sr Technical Support Engineer Digital Grid Management Solutions AspenTech is looking for talented Technical Support Engineers to join our team, specializing in Digital Grid Management (DGM) Solutions. This role offers the opportunity to work with cutting-edge technology, providing world-class customer support, training, and expertise in implementing AspenTech solutions for utility automation and control systems. Your Impact Key Responsibilities: - Provide technical support for AspenTech's Digital Grid Management solutions, addressing challenges related to utility automation and control systems. - Deliver training sessions for customers on AspenTech's grid management solutions, focusing on how to optimize the software in real-world utility environments. - Assist in pre-sales consultations, helping prospects identify their business challenges and positioning AspenTech products as the ideal solution. - Troubleshoot automation and grid management-related technical issues, working with internal teams to ensure prompt resolutions. - Support the development of customer-focused training materials and industry best practices. - Travel to customer sites as needed, typically less than 25%. What You'll Need Required Qualifications: - Bachelor's degree in Electrical Engineering, Systems Engineering, or a related field, or equivalent years of relevant experience. A Master's degree is a plus. - Experience in utility automation, grid management, or control systems. - Familiarity with public utilities, with a strong understanding of automation technologies and industrial processes. - Strong customer-first mindset with the ability to troubleshoot complex technical issues. Preferred Qualifications: - Experience with AspenTech products or similar advanced software from other vendors is a plus. - Ability to manage multiple priorities and projects simultaneously in a fast-paced environment. - Strong interpersonal skills with a commitment to building lasting customer relationships. - Willingness to travel as needed for customer engagements, including international travel (less than 25%). Candidates with similar skills or experiences may be considered and training may be offered where needed. Applicants will be reviewed for this position as well as similar roles with varying skill requirements and/or years of experience.,

We are currently seeking a Computer Hardware Technician/Engineer to provide on-site customer support. As a member of our team, you will play a crucial role in troubleshooting technical issues and promoting our services to contribute to the company's growth. Your responsibilities will include designing and constructing hardware, suggesting new hardware designs, identifying and resolving performance problems, collaborating with vendors and suppliers to implement new designs, supporting the hardware engineering team, offering technical assistance for hardware-related concerns, adhering to industry-standard procedures, and working closely with other engineers. The ideal candidate should have a minimum of 1 year of experience in computer hardware and must be capable of independently solving technical issues. If you are interested in this opportunity or have any inquiries, please reach out to us at 8589002975. We appreciate your interest in joining Maksys Technologies Pvt. Ltd. This is a full-time, permanent position with benefits including Provident Fund, day shift schedule with weekend availability, and a performance bonus. The work location will be on-site. Thank you for considering this position with us.,

As an Analyst at Sirion in Gurgaon, you will play a crucial role in providing Level 1 support for the Sirion product to customers worldwide. Your responsibilities will include monitoring the ticket queue, handling service requests, providing technical assistance, and ensuring adherence to service level agreements. You will be operating in a 24x7x365 environment, supporting users via chat/online bot, and collaborating with teams across different regions. Your day-to-day tasks will involve monitoring ticket queues, supporting L1 requests, categorizing tickets for routing, representing Sirion in tracking serviceability and product quality issues, and working on a rotational basis. Additionally, you will assist in issue closure, coordinate with various teams globally, escalate unresolved issues to the product and engineering teams, and create process documentation and knowledge articles. To excel in this role, you should hold a degree in technical education/computer science and have 3-6 years of work experience in technical, customer support, or SaaS product/application support roles. You should be well-versed in ITSM processes, have excellent communication skills, and possess good time management and organizational abilities. If you are passionate about contributing to a global team, handling challenging technical queries, and ensuring customer satisfaction, we invite you to apply for this exciting opportunity at Sirion. Visit our Careers Page to submit your application and take the first step towards becoming a part of our diverse and inclusive team.,

Company Description Nextonic SMT Solutions Pvt. Ltd, established in 2019, is dedicated to providing high-quality SMT products and services to electronics manufacturing businesses. We cater to hundreds of trusted clients with a focus on continuous improvement and customer success. Our product range includes JUKI SMT assembly products, soldering products, SPI and AOI machines, PCB routers, humidity control equipment, rework equipment, and more. Located in Chennai, we are committed to meeting the evolving needs of the SMT industry. Role Description This is a full-time on-site role for a Service Engineer, located in Chennai. The Service Engineer will be responsible for the installation, maintenance, and repair of SMT equipment. Daily tasks include conducting inspections, troubleshooting issues, performing preventive maintenance, and providing technical support to clients. The role requires travel to client locations and may involve training clients on the proper use and maintenance of equipment. Qualifications Experience with SMT equipment installation, maintenance, and repair Strong technical skills in electronics manufacturing industry. Proficiency in troubleshooting and problem-solving Excellent customer service and communication skills Ability to travel to various client locations as required Bachelor&aposs degree or Diploma in Electronics Engineering, or related field preferred Experience in the electronics manufacturing industry is a plus Show more Show less

Join Vonage and help us innovate cloud communications for businesses worldwide! Fixed shift timing (Americas Shift): 9:30 PM - 5:30 AM IST Why This Role Matters As a Technical Support Engineer for Jumper AI, you will provide first-class technical support to our rapidly growing strategic customer base, who rely on our conversation commerce engagement platform. You will work closely with sales, product, engineering, and the rest of the Vonage organisation. Your Key Responsibilities Providing customers with lightning-fast response and resolution times and excellent communication to delight them with the Vonage service. Analysing Conversational Flows and using an analytical approach to troubleshoot and solve technical issues within our Jumper APIs Getting stuff done for the customer, doing whatever it takes to ensure their success. Capturing knowledge for customers who prefer solving their issues without contacting support. Following processes unless customers are better served by bending our rules or improving our processes. You are curious to learn how things work and what you can do to improve them. Work closely with other teams, such as developers and product managers, to identify and resolve technical issues and provide feedback on product issues and bugs. What You&aposll Bring Successful candidates should have experience in technical support within cloud communication, conversational commerce, or AI/ML technology sectors. 2-4 years experience in technical support, ideally within the Google Cloud Platform, Communications Platform (CPAAS), B2B SAAS platform, Conversational Commerce or AI/Machine Learning Technologies Experience in SQL and non-SQL databases to understand how the platform stores and retrieves data. Familiarity and understanding of REST APIs and webhooks Scripting languages: Python and JavaScripting with React and Vue.js would be a plus Experience with CRM software like Zendesk, JIRA, or Confluence would be a plus. Excellent communication skills, written and verbal Theres no perfect candidate. You don&apost need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you&aposre passionate about what you could achieve at Vonage, we&aposd love to hear from you. Who We Are Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. Show more Show less