Myntra Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- (Chat/Voice Process) Note:- Work From Office. Salary :- 2 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice/Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Flipkart Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- (Chat/Voice Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice/Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

Greetings from Sutherland!!! We are hiring candidates for International Technical Support Associate Job Criteria: 1) Immediate joiners required Should be available to join us in the month of July. 2) Excellent verbal communication skills 3) Minimum 6 months of experience in an international voice process (Tech knowledge required) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Email: Tarun.Raaj@sutherlandglobal.com HR : - Tarun - 9566974959 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Interface directly (and indirectly) with customers to develop customer intelligence and insight by capturing, assembling, and assessing customer sentiment about the Comviva solutions & services throughout the customer s journey with Comviva. Serve as a liaison by maintaining regular and appropriate communication and cadence with customer executive teams to ensure alignment and transparency, inclusive of regular business reviews. Partner with the MU, PU, delivery, and technical support teams to ensure positive customer outcomes. Integrating and analysing disparate data sources to provide insights, recommendations, and business justifications. Gather, integrate, and analyse data from multiple sources and converting in a meaningful information. Focus on the voice of the customer by tracking and analysing data trends. Identify customer pain points, define, and monitor service standards, enable easy customer navigation across the organization and create new ways to enrich the customer experience. Escalation Management Drive and effectively setup & manage operating model for escalations, resolution, and sustenance to make sure things get done within reasonable limits. Design, orchestrate and improve customer experiences by ensuring consistency across all channels of customer interaction. Build and run the playbook for customer success programs that focus on delivering measurable business outcomes and value. Technical capabilities Would be given high preference to candidate s relevant experience in development of Comviva products (software design, development, implementation, and testing of Comviva products). Ability to communicate complex technical information in clear, easy-to-understand ways, aiding swift

Capable of handling customers service requests. Coordinate with insurance company and workshop for accident management. Provide Customers with technical information for the upkeep of the vehicle. Responsible for maintaining healthy relation.

Contact Person: Rashmi Baluni (9818038714) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident

Contact Person: Sonal Kam (9873347320) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident

Contact Person: Manish Manohar (9773820707) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident

Greetings From Job Shop We have job openings in Bangalore for voice, non-voice, and customer & Technical service roles. Freshers and experienced candidates can apply. Job : International Technical Support Location: Bangalore Salary: Up to 4.2 LPA + incentives Shift: US / UK & Day Shifts Experience: Minimum 6 months in international voice process, international sales, or client servicing Qualification: Graduate or undergraduate Communication: Good English skills required For More Details Call HR Arshiya On 7026112000 and 9964080000 Job Duties: Help customers by understanding and solving their problems Manage customer expectations and conflicts Communicate clearly with customers and team Make decisions quickly to help customers Organize work to finish tasks on time Requirements: Good verbal and written communication Flexible to work in rotational shifts At least 6 months experience in an international voice process How to Apply: For More Details Call HR Arshiya On 7026112000 and 9964080000

Contact Person: Pushkar Singh (9999535297) Profiles: Remote Desktop Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using multiple form factors: Citrix environments, VDI machines, Avaya/Cisco Telephony Familiarity with security tools and triaging Experience with installation, upgrade, and maintenance of software, hardware and peripherals Deliverables: Utilize remote control tools to manage and enforce compliance with standards Assist in enabling the enforcement of compliance to standards and the appropriate optimization of devices and software Using chat functionality, resolve Incidents and diagnose underlying Problems using remote-control capability and when possible implement corrective actions to Resolve Problems. If Resolution is not possible, escalate per the escalation procedures. In addition to leveraging knowledge cases for issue resolution, pre-defined scripts will be utilized to remediate issues Update knowledge cases as necessary to ensure knowledge is up to date and represents the most effective way to service the customer's incident

Job Summary: We're seeking a support generalist to manage and resolve incoming support tickets, triage issues, and build sustainable relationships with customers through open communication. Key Responsibilities: Ticket Management: Manage and resolve support tickets via software configuration, reporting, and database queries Triage issues into appropriate categories based on guidance and rules Customer Satisfaction: Identify and assess customer needs to achieve satisfaction Build trust through open and interactive communication Technical Support: Troubleshoot and assist customers with API issues and requests Assist with virtual customer training sessions and webinars Collaboration: Work with internal teams to resolve customer tickets within internal SLAs Participate in customer ticket prioritization meetings Documentation and Knowledge Management: Provide accurate and complete information using the right methods and tools Keep records of customer interactions via provided tools Assist with documentation for knowledge base articles as needed Skill Set Requirements: 1+ years experience in a B2B technical support role. BCOM,BBA, BA & MBA would be preferred. Ability to write clearly and concisely, and communicate instructions or explanations appropriately. Proficiency in reading and writing in English is required. Strong sense of ownership and proven ability to adapt. Familiarity with bug tracking and ticket management software (JIRA, Rally, Pivotal, etc.) Proficient in Excel and data manipulation Understanding of SQL and database practices. Excellent communication and customer service skills Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Experience with ticket management systems and software configuration Ability to work collaboratively with internal teams and build sustainable customer relationships Other Requirements: Should be based in Delhi NCR. should be able to work in Shifts, UK, EST and PST time zones. All The Best!

As a Senior Customer Delight Executive, you will manage global customer interactions, provide resolutions via voice and email channels, and ensure top-a notch service delivery. Only Graduate Please only whatsapp your CV and name on HR 8826673317 Required Candidate profile Why Join Us? Work with a reputed global client in a professional, supportive environment. Opportunities for fast-track career growth into team lead/QA/SME roles.

Job Title: Technical Support Executive Location: Mohali Shift: Night Shift (PST Timings) Experience: 2+ years We are seeking a highly motivated Technical Support Executive with 2+ years of experience in supporting ERP software. Health insurance

Telecom / Customer Service Voice Process/ Non Voice Process/ Fresher / Experience/ Sal up To 5.5 L PA Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please call HR Zaan On 6360065418 or 9964080000 Golden opportunity for freshers Fresher salary upto 3 LPA Experience salary upto 6 LPA NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. To apply Please call HR Zaan On 6360065418 or 9964080000 ****PLEASE DO REFER YOUR FRIENDS****

Greetings from People Staffing Solutions We are hiring for International Voice/Techincal Voice Process Process type - Customer Service/TechnicalSupport. Work Location - Gurgaon Eligibility: Must have good communication skills. Education - Grad/Undergrad both are eligible. Salary - Graduate Fresher - Upto 25k inhand Salary - Experienced - Upto 35k inhand Must have minimum 1 Year expereince in International Customer Serive or technical support Must be okay with night shifts Must be okay with rotational week-off Must be okay with Gurgaon location Cabs facilite or allowances 4000 monthly Need only Immediate Joiners For getting your interview schedule or more details, you can connect through call or WhatsApp with your HR Team on below mentioned numbers. HR Nikita - 9717377166; HR Jyoti - 7703891018 HR Deeya - 8851628393; HR Srijal - 7217791112 HR Varun - 7428873390; HR Saloni - 8595962303

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location – Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

RSM is looking for a Unified Communications Administrator as member of the RSM Technical Services group and part of the Unified Communications Team. This exceptional individual is responsible for the internal support and maintenance of the RSM Unified Communication Collaboration and voice platforms. Individual must have excellent written and oral communication skills, and be able to work, collaborate and coordinate between vendors, IT and internal business partners. Must have a team-oriented attitude, solid interpersonal skills and be self-driven and accountable. Responsible for troubleshooting, maintenance, and support of systems. Conducts root cause analysis and proactively identifies potential issues/problems; communicates concerns and solutions to Engineers, vendors and leadership. Provide technical support and assistance to end users of RSMs collaboration tools and voice systems. Monitors and responds to support tickets. Escalates issues to Engineers, vendors and leadership. Reporting and analysis in relation to the usage of collaboration tools and voice systems. Creates and updates knowledge articles and system documentation. Other duties as assigned EDUCATION/CERTIFICATIONS Associates degree or Bachelors degree (preferred) TECHNICAL/SOFT SKILLS Microsoft Teams Microsoft Exchange Power BI Reporting PowerShell scripting Cisco Webex Cisco Contact Center Poly Lens Windows Server EXPERIENCE 1-4 years of relevant experience in an IT, Technical, or collaboration support role Strong organizational skills plus an ability to manage concurrent projects and activities Professional level verbal and written communication skills

Dear all, Greeting from Manpower Group Services..... Job Summary / Key Responsibilities: Project Coordination Provide first and second-level technical support to internal teams and customers on product issues, installations, and performance. Troubleshoot technical issues, identify root causes, and provide solutions in a timely manner. Maintain documentation for common issues, FAQs, SOPs, and product guides. Collaborate with engineering, R&D, and product teams to resolve complex technical challenges. Monitor ticketing systems and ensure SLAs are met. Conduct remote or onsite support as needed and assist in product testing and feedback collection. Assist in planning, scheduling, and tracking project timelines, deliverables, and milestones. Coordinate with internal teams and external vendors to ensure smooth project execution. Prepare and maintain comprehensive project documentation, reports, and status updates. Monitor project risks and issues, and escalate appropriately to stakeholders. Schedule and facilitate project meetings, capturing and following up on action items. Support budget tracking, resource allocation, and procurement processes if required. Data Analysis Collect, clean, and analyze datasets from various sources to support business objectives. Develop and maintain dashboards and reports using tools like Excel, Power BI, or Tableau. Identify trends, patterns, and insights that can support strategic and operational decisions. Work closely with stakeholders to understand data requirements and translate them into analytical solutions. Ensure data accuracy, integrity, and compliance with data governance policies. Use statistical methods to interpret data sets, paying close attention to trends and patterns. Qualifications: Bachelor/Engineering degree in Business Administration, Computer Science, Data Analytics, or related field. 35 years of experience in project coordination and/or data analysis roles. Strong knowledge of Excel (advanced formulas, pivot tables) and visualization tools (Power BI, Tableau). Experience with project management tools, strong proficiency in MS Office, especially Excel and PowerPoint Strong organizational, time management and multitasking abilities. Analytical mindset with attention to detail. Excellent communication skills and the ability to work in cross-functional teams. Preferred Skills: Experience with project management tools Working knowledge of SQL or Python for data manipulation is a plus. Experience working in Agile/Scrum environments. Hindi speaking must Interested candidate can send resume @9894185947 regards, Kanchana HR 7200040763

Factory Manager for existing plant in Fatehpur district UP close to 50 km from Kanpur for a large multifaceted company involved in Manufacture of detergent intermediates and other chemicals having factories at multiple locations across India with corporate office /head office in New Delhi - Only Senior level candidates are required with minimum experience of 8 years in the manufacturing industry - Detergent raw material , Sufactants manufacturing industry candidates are preferred. - Engineering background required to independently handle all plant operations, oversee maintenance , preventive maintenance, hire teams independently. - To over see all factory operations are smooth including production planning , and dispatch of final goods to customers. - Can independently handle all issues inside and outside factory premises with string command and authoritative approach. - To be able to handle independently all kinds of Government and other Departmental Work. - Take complete responsibility of the plant independently

SUMMARY Job Title: Technical Support Service Desk Location: Coimbatore Salary: Up to 9 LPA Work Mode: Work from Office Shift: Rotational (5 Days Working, 2 Days Off) Key Responsibilities: Provide tech support via email, chat, and phone Resolve issues in web protocols, networking, system admin (Windows/Linux), APIs, SQL, and email delivery Analyze logs and use CLI for troubleshooting Document cases accurately Handle escalations with internal teams Improve support processes and knowledge base Mentor junior staff Participate in on-call support Requirements Familiarity with Google Workspace (GWS) and Google Cloud Platform (GCP) . Experience with BigQuery , cloud migration tools/processes. Exposure to scripting languages like Python, JavaScript, HTML . Relevant certifications are a plus: CompTIA Network+, Security+, Linux+ Microsoft Certified: Azure Administrator Associate Google Cloud Certified Associate Cloud Engineer Required Qualifications: Bachelor's Degree in Computer Science / IT / Engineering. 5 6 years of experience in technical customer support. Strong analytical, troubleshooting, and communication skills.

Responsibilities : Define and communicate the vision and roadmap for AI-based products in alignment with company objectives Stay updated on AI trends, emerging technologies, and competitive analysis to drive product innovation Collaborate with cross-functional teams (data scientists, engineers, designers, and marketers) to ensure timely delivery of product milestones Manage the product lifecycle from conception to launch and iterate based on user feedback Work closely with customers, internal stakeholders, and external partners to gather requirements and validate product ideas Translate business needs into clear technical requirements for development teams Define and monitor product performance metrics (KPIs) and ensure the AI models meet performance, accuracy, and scalability goals Incorporate data insights and user feedback to prioritize features and enhancements Partner with marketing and sales teams to define value propositions, create product collateral, and ensure successful product adoption. Good to Have: Strong communication skills to articulate complex technical concepts to non-technical stakeholders Proven leadership and ability to influence cross-functional teams without direct authority Strategic thinker with a user-first mindset Knowledge of industry-specific AI applications (e.g., healthcare, fintech, e-commerce) is a plus Ability to work against tight deadlines. Ability to work on unstructured projects independently. Strong initiative and self-motivated. Strong Communication & Collaboration acumen Required Skills: Strong problem-solving mindset with attention to detail. Ability to learn and adapt quickly in a fast-paced, dynamic environment What we Offer: Opportunity to work on cutting-edge AI technologies and impactful projects. A collaborative and growth-oriented work environment. Competitive compensation and benefits package. A chance to be a part of a team shaping the future of enterprise intelligence

SUMMARY Job Title: Technical Support Service Desk Location: Hyderabad Salary: Up to 9 LPA Work Mode: Work from Office Shift: Rotational (5 Days Working, 2 Days Off) Key Responsibilities: Provide tech support via email, chat, and phone Resolve issues in web protocols, networking, system admin (Windows/Linux), APIs, SQL, and email delivery Analyze logs and use CLI for troubleshooting Document cases accurately Handle escalations with internal teams Improve support processes and knowledge base Mentor junior staff Participate in on-call support Requirements Familiarity with Google Workspace (GWS) and Google Cloud Platform (GCP) . Experience with BigQuery , cloud migration tools/processes. Exposure to scripting languages like Python, JavaScript, HTML . Relevant certifications are a plus: CompTIA Network+, Security+, Linux+ Microsoft Certified: Azure Administrator Associate Google Cloud Certified Associate Cloud Engineer Required Qualifications: Bachelor's Degree in Computer Science / IT / Engineering. 5 6 years of experience in technical customer support. Strong analytical, troubleshooting, and communication skills.

Job Description:- Designation:- Mechanical SME Location:- Madhapur, Hyderabad Education:- M tech (Mechanical) Experience:-2yrs-4yrs Roles & Responsibilities:- * The role will involve tasks related to maintenance, mechanical engineering, computer-aided design (CAD), inspection, and automotive expertise. * Maintenance and Inspection skills * Mechanical Engineering and Automotive expertise * Proficiency in Mechanical Related Topics * Should have good Knowledge in Mechanical related topics * Strong analytical and problem-solving skills * Excellent communication and presentation skills * Bachelor's degree in Mechanical Engineering or relevant field * M Tech is Mandatory Thanks & Regards Vaishnavi 7738067504

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Kulsum on 7026022000 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Kulsum on 7026022000 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Responsibilities: * Collaborate with faculty on curriculum development * Maintain inventory & order supplies * Provide technical support for lab equipment * Ensure digital literacy among students * Manage computer lab operations