14845 Technical Support Jobs - Page 7

Adeeba E-Services Pvt. Ltd. is an international contact center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. The foundation of the company is built on a high level of customer satisfaction, unmatched services, and support functions. Adeeba E-Services values trust, accountability, and reliability in its products and technical services. Through continuous research and development efforts, the company has enhanced the performance of its in-house talents and increased productivity day by day. Adeeba E-Services aims to be a one-stop platform for all customer solutions, delivering continual support through IT-enabled systems. We are currently hiring for the position of Inbound Tech Support Process in the UK/US Shift at Adeeba E-Services Pvt Ltd. Join our team and enjoy a substantial hike in salary along with attractive incentives. Key Responsibilities: - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing the best solutions to customers - Recommending and selling technical support plans and relevant software Candidate Profile: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Salary: Rs.12,000-22,000/month (fixed) + Lucrative Incentives - Shift: UK/US Shift - Working Days: 6 days a week Benefits and Facilities: - Fixed Salary credited on the 1st of every month to the Salary Account - Generous Incentive Structure - 24 leaves per year + Compensatory Offs + Birthday Leaves - Daily/Monthly Incentives - Spot Incentives - No Extension of Shift Timings - Medical Benefits For further queries or to apply, please contact Priyanka (HR) at 9804149788. All information provided will be kept confidential in accordance with EEO guidelines.,

Detect Fire Safety Equipment is a globally trusted and certified fire and safety brand, founded in 1998. We specialize in providing end-to-end safety solutions through our innovative systems, including Fire Suppression systems, fire extinguishers, fire alarm systems, fire doors, and other fire safety equipment. Our products aim to enhance customer competitiveness and success. We are currently seeking a Senior Sales Engineer for a full-time on-site role located in Dwarka. The Senior Sales Engineer will play a key role in providing technical support, engaging with customers to understand their requirements, and developing customized safety solutions. Responsibilities include conducting product demonstrations, addressing customer inquiries, supporting the sales process, and ensuring client satisfaction through effective communication and technical expertise. The ideal candidate for this position should possess technical skills in Sales Engineering and Technical Support, excellent communication and customer service abilities, and have a background in sales, preferably in the fire safety industry. Strong problem-solving skills, attention to detail, and a Bachelor's degree in Engineering or a related field are also required. The candidate should be able to work effectively on-site and collaborate with team members to achieve common goals. If you are passionate about fire safety and have the necessary qualifications and experience, we encourage you to apply for this exciting opportunity. Reach out to Mr. Puneet Arora at +919667611449 for any HR-related queries or to submit your application.,

As a Senior Sales Manager at our company, you will be responsible for developing and implementing effective sales strategies to achieve business targets. Your role will involve leading a high-performing sales team, providing mentorship to ensure optimal performance, and fostering professional growth. You will play a key role in identifying and pursuing new business opportunities within the building materials and construction sectors. In this position, you will be expected to analyze market trends, competitor activities, and customer needs to make informed strategic decisions. Building and maintaining strong relationships with key clients, contractors, architects, and developers will be crucial. Your expertise in building materials and construction solutions will be utilized to offer technical support and recommendations to clients. Additionally, you will oversee sales operations, including budgeting, forecasting, and reporting. A successful candidate should hold a Bachelor's degree in Business Administration, Civil Engineering, or related fields (MBA preferred) and have a minimum of 4-6 years of sales experience in building materials or the construction industry, with at least 3 years in a managerial role. The ideal candidate will possess a strong understanding of construction processes, materials, and market dynamics, along with a proven ability to develop and execute successful sales strategies. Excellent communication, negotiation, and leadership skills are essential for this role. This is a full-time, permanent position with benefits including Provident Fund. The work schedule is during the day shift, and the work location is in person in Ghaziabad, Uttar Pradesh. Prior experience of 3 years in Construction & Building is preferred. Interested candidates can share their resume at hr@solterratech.com or via Whats App at +91 79826 15486.,

The role of an Online Service Specialist at Solis involves providing technical support to customers in the United Kingdom and Europe. Your responsibilities will include handling remote technical support, inverter diagnostics, RMA processing, and managing customer satisfaction. This position is based in Mumbai and operates within the India time zone. Your key responsibilities will involve offering online/telephonic support for technical queries related to Solis inverters from UK and European customers. You will troubleshoot inverter and system-level issues using remote tools such as Solis Cloud and customer input. Additionally, you will be responsible for timely and effective complaint handling and ticket management using the ticketing tool Freshdesk. As an Online Service Specialist, you will also handle RMA order processing by receiving and verifying RMA forms from customers and coordinating internally. You will manage spare parts requests and coordinate with logistics for dispatch and return. In cases of complex or unresolved technical issues, you will escalate them to seniors, superiors, and leaders as necessary. It will be crucial for you to maintain accurate documentation of support activities and solutions provided. Collaboration with cross-functional peers is essential to ensure a high standard of customer service delivery. If you have experience in solar inverter technical support and are service-oriented, this role may be an ideal fit for you.,

Job Description Technical Researcher Roles & Responsibilities Handling incoming inquiries from the sales division, within the set time limit, in order to support the sales division with the creation of offers for customers and thus close sales deals. Technical support to the sales division, in relation to questions on sold parts, in order to maximize customer satisfaction. Manage and keep all sorts of technical documentation up to date of a selected forklift brand or product range in the database. This happens in close cooperation with colleagues in order to have the most extensive dataset. Detecting and completing technical data for spare parts in the TVH sales application in order to always have access to the most up to date set of technical information. Desired experience : Relevant experience of 2 to 6 yrs. as a Service Engineer who has hands-on experience on spare parts of material handling equipment, construction equipment, and commercial vehicles. Must Have English Communication Skills(written And Spoken) The candidate should be willing to work in an office environment. Desired Educational Qualification : Diploma/BE in Mechanical/Production/Automobile. Whats In It For You A family atmosphere , people-centric culture, where your emotional and physical well-being matters. A company of great colleagues with a global mindset, where you feel welcomed from day one. A competitive salary , medical insurance for family , retirement benefits Flexible working hours and a healthy work life balance Hybrid work schedule internal career opportunities, professional development, including access to LinkedIn Learning and many in-house/external training courses People are at our heart TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas. About TVH TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation. Show more Show less

As a Lead Electrical Engineer at our organization, you will be required to possess the following skills: - Demonstrate strong problem-solving abilities. - Utilize your knowledge of high-voltage systems such as Gas insulated switchgear, Transformers, reactors, etc. - Have a thorough understanding of low-voltage systems, including UPS systems and cable sizing. - Proficiency in utilizing electrical engineering software such as ETAP for various engineering tasks. - Offer technical support to the design team to develop effective engineering solutions. - Develop engineering solutions that take into account constructability and operability issues. - Prepare and review engineering calculations and drawings as part of the project team. - Assist in the preparation of project specifications, requisitions, and reports. - Lead and guide a team of electrical engineers and designers throughout the project/engineering cycle. - Coordinate with the engineering contractor or LTEH Engineering department and clients to resolve comments and obtain approvals effectively. Minimum Qualification for this role: - Bachelor of Engineering (BE) - Bachelor of Technology (BTech) Location: Electrical Engineering LNT/EE/1175567, L&T Energy - Hydrocarbon Amn Tower, Powai If you have 12 to 21 years of experience in the field, we encourage you to apply for this position of Lead Electrical Engineer. Posted On: 14 Oct 2024,

We are looking for an experienced Service Technician to join our team. As a Service Technician, you will be responsible for the installation, commissioning, troubleshooting, and maintenance of Refrigerated Air Driers and Chillers. The ideal candidate should have hands-on experience in refrigeration and air conditioning systems, possess excellent interpersonal skills, and have good oral communication abilities. Key Responsibilities: Installation and Commissioning: You will install and commission Refrigerated Air Driers and Chillers at customer sites. Troubleshooting and Fixing: Identify and resolve problems with refrigeration and air conditioning systems. Maintenance: Conduct periodic maintenance, including Annual Maintenance Contracts, to ensure system efficiency. Customer Engagement: Engage with customers, understand their requirements, and offer technical support for customer satisfaction. Spares Order Conversion: Process customer orders into spares orders and ensure timely delivery. Essential Skills and Knowledge: Qualification: ITI in Refrigeration & AC Trade. Experience: 1-2 years of field experience in refrigeration and air conditioning systems. Technical Skills: Proficient in components fixing and servicing. Interpersonal Skills: Strong oral communication, interpersonal skills, and ability to explain technical aspects to customers. Working Knowledge: Sound understanding of refrigeration and air conditioning systems. Job Types: Full-time, Permanent, Fresher Benefits: - Cell phone reimbursement - Flexible schedule - Health insurance - Internet reimbursement - Leave encashment - Life insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Weekend availability Additional Benefits: - Performance bonus - Yearly bonus Work Location: On-site Feel free to apply if you meet the above requirements and are ready to contribute effectively to our team.,

We are seeking a dedicated and skilled Technical and On-Site Support Specialist to join our FRP Rebar team. As a key member of our team, you will play a vital role in providing technical assistance and on-site support to our valued clients. If you are a proactive problem solver with a strong technical background and a commitment to delivering exceptional customer service, we encourage you to apply. In your role as a Technical Support Specialist, you will be responsible for providing timely and effective technical support to customers through various communication channels such as phone and email. You will diagnose and troubleshoot technical issues related to FRP rebar and its applications, working closely with the product development team to resolve complex technical problems. Your responsibilities will also include documenting customer issues, tracking solutions, and offering remote assistance to clients. As an On-Site Support Specialist, you will conduct visits to client locations for tasks such as unloading, installing, and maintenance of products. You will collaborate with clients to understand their specific technical requirements and provide tailored solutions. Additionally, you will be responsible for performing routine maintenance and updates to ensure optimal performance of installed products, as well as training clients and end-users on the use and maintenance of FRP rebar. You will also collaborate with cross-functional teams, including sales, customer support, and product development, to ensure seamless integration and support processes. Your valuable feedback on common technical issues will contribute to product improvement and development. Participation in regular meetings to share insights, challenges, and solutions with team members is also expected. Requirements: - Bachelor's degree in Civil or Structural engineering, or a related field. - Proven experience in technical support or a related technical role within construction industries, preferably related to FRP products. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills. - Familiarity with industry-standard technologies, systems, and protocols. - Ability to work independently and collaboratively in a team environment. - Strong customer service orientation and interpersonal skills. - Willingness to travel to client locations for on-site support. - Certifications in relevant technologies such as STAAD/AutoCAD. This is a full-time, permanent position with benefits including commuter assistance, health insurance, leave encashment, paid sick time, and provident fund. Proficiency in English is preferred, and the work location is in person. The application deadline is 03/09/2025, with an expected start date of 01/08/2025.,

As a Service/Maintenance Manager, you will be responsible for overseeing the maintenance of AC units such as Ductable AC, VRVs, Chillers, etc. You will manage 3 to 4 service teams for field complaints of AMC jobs, chargeable complaints, and under warranty complaints. Additionally, you will handle the operation and maintenance staff permanently deputed at 5-7 sites. Regular site visits are required to check the performance of work by our employees. Your role will involve meeting with customers for the renewal of existing AMC jobs and acquiring new AMC jobs. You will coordinate and arrange the purchase of spares, as well as dispatch spare parts/materials to sites. Coordination with OEM for the performance of AMC jobs according to their procedures, safety rules, and online portal is essential. Handling repair/renovation jobs, hiring technicians/mechanics/operators as per work requirements, and managing on-call business for minor projects/new installations at existing clients will be part of your responsibilities. You will also be involved in the sale of spares to existing customers and overseeing administrative tasks such as staff attendance, ESI, PF, and job costing. Technical support is a crucial aspect of this role, where you will provide consultation to clients, sales teams, and project managers. You will resolve technical issues and offer innovative solutions to ensure customer satisfaction. Maintaining an in-depth understanding of HVAC products, services, and industry trends is necessary. Qualifications: - Bachelor's degree in Mechanical Engineering, HVAC Engineering, or a related field. - Minimum of 2-5 years of experience in design and estimation within the HVAC industry. - Proficiency in AutoCAD, heat load estimation, BOQ preparation, and quantity estimation. - Strong technical knowledge of HVAC systems and components. - Excellent analytical, problem-solving, and organizational skills. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and estimation software. This is a full-time, permanent position with benefits including health insurance and provident fund. The work schedule is day shift with performance and yearly bonuses. The work location is in person.,

Company Description IEC Air Tools Pvt. Ltd., an ISO 9001:2015 company, has been a pioneer in Industrial Pneumatic Tools since 1972. With over five decades of experience, IEC provides a One-Stop Solution for fastening technology, earning the trust of leading manufacturers in the automotive, electronics, white goods, and electric vehicle sectors in India. Our diverse portfolio includes precision-engineered products such as the Accura FT Series Pulse Tools and advanced Pneumatic Multi Spindles, ensuring optimized assembly processes with enhanced efficiency and productivity. IEC Air Tools excels in after-sales service through a nationwide network of branches and dealers, delivering quality craftsmanship, reliability, and cutting-edge technology. Role Description This is a full-time, on-site role for a Sales Engineer located in Pune. The Sales Engineer will be responsible for generating sales leads, meeting with clients to understand their technical needs, and providing technical support and solutions. Daily tasks will include conducting product presentations, preparing sales proposals, and collaborating with the technical team to ensure customer requirements are met. The role also involves maintaining customer relationships, providing excellent customer service, and achieving sales targets. Qualifications Sales Engineering and Technical Support skills Strong Communication and Sales skills Exceptional Customer Service skills Bachelor&aposs degree in Engineering, Business, or a related field is preferred Experience in the industrial tools sector is a plus Ability to work independently and manage time effectively Proven track record in meeting or exceeding sales targets Show more Show less

As the Production Planning and Control Manager for viscose, your primary responsibility is to coordinate, control, and manage the production planning and control processes to meet the desired quality and spinning targets. You will ensure compliance with set process parameters and consumption norms, and overcome bottlenecks to ensure timely delivery of de-aerated and Ripened Viscose. Your role involves reviewing internal customer complaints, identifying corrective actions, and formulating new projects for plant reliability and quality improvements. You will plan and execute trials for process optimization, maintain equipment, and address breakdown issues promptly. Understanding internal customer requirements and feedback is crucial, as you will translate them into actionable measures at the departmental level. Monitoring and controlling process costs through resource utilization and technological initiatives will be part of your responsibilities. You will provide technical support for waste conversion initiatives and lead efforts in cost reduction and quality improvement. Motivating the team to identify wastage and reduce it, coordinating with other departments for resource conservation schemes, and prioritizing areas for improvement are key tasks. Estimating long-term CAPEX, recommending new schemes for departmental performance enhancement, and ensuring timely implementation of approved projects within budget and timeframe are critical aspects of your role. Safety standards and systems implementation, preventive maintenance, safety training facilitation, and compliance with safety standards are essential for a clean and safe work environment. Your role also involves participating in safety observations, conducting Tool Box Talks, and contributing to HAZOP & JSA processes. Implementing HR policies for shop floor discipline, enhancing subordinates" competency levels, identifying succession planning candidates, and contributing to ISO and Business Excellence standards are part of your responsibilities. Monitoring customer complaints, taking corrective actions, managing external audits, and upholding certifications like IMS (QMS, EMS, OHSAS) and SA in the department are integral to your role. Overall, your focus will be on ensuring efficient production processes, quality standards compliance, and continuous improvement in a safe and sustainable manner.,

Company Description Trippeaze is a next-gen travel marketplace where curated travel experiences meet real communities. We aim to simplify trip discovery and booking while building a social ecosystem for explorers, creators, and hosts. Trippeaze empowers travelers to connect, explore, and grow together, offering curated packages and community features. Join us as we redefine how the world travels. Role Description This is an internship role for a Customer Support Executive Intern. The intern will be responsible for providing online support, assisting with customer (travellers mainly) queries, ensuring customer satisfaction, and managing customer service interactions. The role also involves providing technical support to users as needed. This is an unpaid remote role. Benefits: Build your experience and profile for customer support role Internship completion certificate Recommendation letter based on performance Pre Placement Offer as FTE based on performance Qualifications Experience in Customer Support and Customer Service Skills in Online Support and ensuring Customer Satisfaction Technical Support capabilities Strong communication and interpersonal skills Ability to work independently and remotely Passion for travel and helping others Show more Show less

You are being sought after to join Ambica Enterprise as a Pump Sales & Service Executive in South Gujarat, with the office located in Ankleshwar. The company is expanding its Pump Division and seeks a proactive professional with expertise in industrial pump sales and service to enhance its presence in the region. Your role will be based in Ankleshwar, with coverage extending to surrounding industrial areas such as Bharuch, Surat, Vapi, and Dahej. The ideal candidate should possess a minimum of 3-5 years of experience in pump sales, technical support, or service coordination. As a full-time, office, and field-based professional, your key responsibilities will include developing and nurturing relationships with industries, consultants, and contractors. You will be expected to generate inquiries, secure orders for industrial pumps and systems, liaise with Original Equipment Manufacturers (OEMs), manage service follow-ups, and ensure customer satisfaction while maintaining detailed records of sales and support activities. The preferred background for this role includes a Diploma or Degree in Mechanical or Electrical Engineering, along with prior experience working with renowned pump brands like KSB, Kirloskar, Grundfos, CRI, among others. Strong communication skills and a good understanding of the local market are considered advantageous. By joining Ambica Enterprise, you will have the opportunity to collaborate with a reputable and growing industrial contracting and supply organization. The role offers a platform for personal and professional growth in a specialized technical niche, supported by a leadership team that encourages performance-based advancement. If you are interested in this exciting opportunity, please reach out at 99134 44110. Feel free to share this job posting or tag individuals who you believe would be a good fit for this position. #Hiring #PumpSales #SalesJob #Ankleshwar #SouthGujarat #AmbicaEnterprise #IndustrialPumps #ServiceEngineer #PumpDivision,

You will be working as an Experienced Candidate at Adeeba e-Services, a leading International BPO specializing in Inbound tech and website processes. Your main responsibility will be to receive inbound calls from international customers and provide them with technical support. This will include diagnosing the issues they are facing and recommending suitable Annual Service plans and Software solutions. Your target will be to close sales successfully while delivering high-quality customer service. To excel in this role, you must have prior experience in outbound tech processes for at least 1 year and possess the skills to effectively close calls. You will be offered a fixed salary credited to your account on the 1st of every month, along with attractive incentives including 100% Attendance Incentives, a Loyalty Bonus of Rs. 5000 every year, and other lucrative bonuses. Additionally, you will be entitled to paid leaves every year, which includes 24 paid leaves, a birthday leave, and compensatory offs. The work schedule will have rotational offs and will be in the US SHIFT. To be eligible for this position, you should have a minimum academic qualification of 10 + 2 / 10 + 3 years Diploma pass. Graduates are also welcome to apply for this exciting opportunity. For further details or to apply, please contact Rima (HR) at 7686839463.,

Job Description: As a Senior Tech Sales Associate at Adeeba e-Services, you will be responsible for handling inbound calls from customers experiencing computer issues. Your primary tasks will include diagnosing the problems reported by the customers and recommending the most suitable technical support plan along with relevant software to address their needs effectively. Candidates Profile: - Academic Qualification: Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates are also welcome. - Shift Timing: UK / US Shift - Contact Person: Rima (HR) at 7686839463 or 9836096168 In this role, you will have the opportunity to earn a fixed salary credited on the 1st of every month into your salary account, along with high incentives based on your performance. You will also be eligible for daily sales incentives, attendance incentives, monthly sales incentives, and a hike of 15% - 20% on your last drawn salary. Additionally, you will receive a loyalty bonus of Rs. 5000 every year, a referral bonus of Rs. 2000 per candidate referred by you, and no extension of shift timings. Adeeba e-Services offers a high prospect of growth within the company, with salary increments scheduled after 9 months of employment. Join our dynamic team at Adeeba e-Services and leverage your technical sales skills to provide exceptional service to our customers while enjoying a rewarding and fulfilling career in the tech support industry.,

???? Position: Client Service Executive ????Location: Bangalore ????? Working Days: Monday- Friday ? Work Timings: Rotational Shift ???? Experience Required: 1 + years ???? Client: Leading SaaS Company ???? Salary: upto 6.5 LPA Role Overview: As a Client Service Executive, youll resolve technical issues, manage escalations, and maintain customer satisfaction while working night shifts. This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving. Who are we looking for Individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively. Take ownership of customer issues reported and see problems through to resolution. Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Follow standard procedures for escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper recording and closure of all issues. Prepare accurate and timely reports. Document knowledge in the form of knowledge base tech notes and articles. Follow the SLA for issues concerning the severity. Desired qualifications include Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred Must be flexible to work the Night shifts Excellent client-facing skills Excellent written and verbal communication skills Deep knowledge of the product that the technician is supporting. Basic knowledge of JavaScript and JSON is an added advantage Show more Show less

As a Senior Medical Editor at Syneos Health, you will play a crucial role in ensuring that all documents meet or exceed sponsor and regulatory requirements such as FDA, EU, and other relevant guidelines. You will represent the editorial group in Medical Writing, collaborate with study teams, and provide technical support and expertise as needed. Your responsibilities will include monitoring timelines and budgets for assigned projects, conducting training for medical editing staff, and serving as a project lead for complex medical writing projects. In this role, you will copyedit assigned documents following American Medical Association (AMA) or various custom style guidelines, perform data integrity reviews to ensure accuracy, and contribute to the development of process improvement tools. Strong attention to detail, excellent grammatical and communication skills, and proficiency in Microsoft Office Suite are essential for success in this position. Additionally, you should have a Bachelor's degree in the life sciences, clinical sciences, or English/journalism, along with at least 5+ years of medical editing experience. As part of the global Medical Writing team, you will collaborate with passionate problem solvers to accelerate the delivery of therapies and make a meaningful impact on changing lives. Syneos Health is committed to developing its people through career progression, supportive line management, and a Total Self culture that values authenticity and diversity. Join us in creating a place where everyone feels like they belong and where your work truly matters everywhere. If you have a strong background in copyediting, data integrity review, and relevant publishing experience, along with a passion for making a difference in the healthcare industry, we invite you to explore this exciting opportunity at Syneos Health.,

Hi, Greetings from Waterleaf Consultants !!! We have openings for Risk and Fraud, International sales/Technical Support/Customer Support Eligibility: 10+2, Any Graduate / PG Min 1 year to max 8 years experience in International Sales/Technical Support/Customer Support/risk and fraud Shifts: US Shifts/Rotational Shifts & Five Working Days, Two weeks Offs CTC: 4.5 LPA To 10.50 LPA Work Location: Hyderabad, Nanakramguda/Hitech-city Transportation: Two Way Cab Rounds: HR / Voice and versant/Operations. Work from office. IMMEDIATE JOINERS ONLY EXCELLENT COMMUNICATION SKILLS IN ENGLISH Note: Must have All Documents Interested candidates can drop their resume to mail Id and contact below. divya@waterleafgroup.in 7780281152

Apply for Technical Sales Executives / Sr. Technical Sales Executives Technical Sales/ Inbound Printer PPC calls/Technical Support technical sales Executive/ Experience in PPC /Printer,antivirus sales must. salary up to 50 k+Unlimited Incentives DELHI NCR Nandini Parashar 9773634524

We are seeking a highly experienced and knowledgeable Technical Expert to provide top-tier technical guidance, solve complex problems, and drive innovation within our organization. This is a senior, hands-on role where you will be the go-to person for deep technical issues, acting as both a mentor to junior staff and a key contributor to high-stakes projects. The ideal candidate will have a deep, specialized expertise in [mention specific technology/domain], a proven track record of solving challenging technical problems, and the ability to communicate complex concepts clearly. Key Responsibilities: Technical Leadership & Problem-Solving: Serve as the primary technical authority for complex issues and projects related to [mention specific technology/domain, e.g., enterprise software architecture, machine learning, industrial automation, network security]. Design and implement innovative solutions to highly technical and challenging problems. Perform advanced troubleshooting and root cause analysis for critical system failures or performance issues. Mentorship & Knowledge Sharing: Mentor and guide junior and mid-level engineers, helping to elevate their technical skills and knowledge. Lead technical training sessions and workshops to disseminate expertise across the team. Document complex technical procedures, best practices, and knowledge bases to ensure the team has access to critical information. Project & Strategy Contribution: Collaborate with project managers, product owners, and other senior stakeholders to define technical strategy and architecture. Lead the evaluation and implementation of new technologies, tools, and methodologies. Ensure technical solutions are scalable, reliable, and aligned with long-term business goals. Research & Development: Stay at the forefront of your field by conducting research on emerging technologies, industry trends, and new solutions. Drive innovation by proposing and leading internal R&D projects.

Description We are looking for enthusiastic Executives/Customer Support Representatives to join our team in India. In this role, you will be the first point of contact for our customers, assisting them with their inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information about products and services to customers. Assist customers with troubleshooting issues and provide effective solutions. Maintain customer records and update information in the CRM system. Collaborate with team members to improve customer satisfaction and streamline processes. Handle customer complaints with empathy and resolve issues promptly. Conduct follow-up communications with customers to ensure resolution and satisfaction. Skills and Qualifications 1-3 years of experience in customer support or a related field. Should be IATA certified Excellent communication skills in English ,Tamil and Hindi. Strong problem-solving abilities and a customer-oriented mindset. Familiarity with CRM software and customer support tools. Ability to work in a fast-paced environment and manage multiple tasks effectively. Basic knowledge of computer operations and Microsoft Office Suite. Strong interpersonal skills and the ability to work well in a team.

Research and identify solutions to software issues Diagnose and troubleshoot technical issues, including account setup and network configuration(Basic) Ask customers targeted questions to quickly understand the root cause of the problem Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (eg software developers) Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions [optional] Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Requirements: Hands-on experience with Windows/Linux/Mac OS environments Good understanding of computer systems and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software (eg. Zendesk) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Experience in Linux OS Patching , Commands and Application debuggings Checking log files with different linux command, understand the issue and resolve it Skills: ShellScript , Java (Basic) , DB basics

Key Responsibilities: Day-to-day monitoring, troubleshooting, and maintenance of Trend Micro products (Vision One, CREM, E-mail security etc.) Threat detection and remediation with complete ownership Regular Policy review, re-configuration and fine tuning as per industry best practices along with OEM and Japan insights Regular Patch and signature updates Coordination with Trend Micro TAM and support team for critical & escalated issues then apply the suggested fix Log review and daily/weekly/monthly report generation then share with respective operating companies. Do setup meetings for further explanation/action until remediation & final issue closure. Maintain Weekly status reports, Incident and request resolution logs & Configuration change documentation. Required Skills & Qualifications: Certified and experienced in Trend Micro endpoint and server security solutions Minimum 6-8 years of relevant experience Should have exposure to handling mid-to-large enterprise environments Preferred Certifications: Trend Micro Certified Professional for Vision One / XDR Trend Micro Certified Professional for CREM

DAZN Group is looking for Senior Systems Analyst to join our dynamic team and embark on a rewarding career journey Analyze and design IT systems and solutions. Collaborate with stakeholders to understand business requirements. Develop and implement system specifications and designs. Monitor and analyze system performance and make improvements. Provide technical support and training to users. Prepare and present reports on system activities and outcomes. Ensure compliance with IT best practices and standards.

Job description We are currently seeking applicants for a Senior Cloud Administrator (Azure) position to join our Pune office. Qualified candidates will possess the skills detailed below and relevant work experience. Technical Responsibilities - Create and manage Azure virtual machines, ensuring their availability, performance, and security. Configure and manage storage accounts, including blob storage, queues, and file storage to support various applications and workloads. Knowledge of service principal, RBAC System & Managed Identities. Working on Azure DevOps to setup CICD pipelines, repositories etc Implement and troubleshoot Azure instance backups to safeguard critical data and ensure business continuity. Carry out infrastructure automation using Terraform, streamlining operational tasks and improving efficiency. Utilize Azure PowerShell and ARM templates to create and manage Windows VMs, adhering to best practices for scalability and resilience. Perform regular BAU activities such as increasing space, adding additional drives, and adjusting memory and CPU resources as needed. Configure Azure virtual networks (VNET) and storage accounts to meet specific requirements, including the setup of availability zones, sets, and resource groups. Implement and manage scale sets, containers, and app services to support dynamic workloads and applications. Prepare reports, knowledge base articles, and standard operating procedures (SOPs) to document configurations and procedures accurately. Configure and troubleshoot Azure monitoring and logging solutions to proactively identify and address performance and security issues. Collaborate with cross-functional teams to understand business needs and translate them into technical solutions. Provide technical support and troubleshooting for platform-related issues, ensuring timely resolution. Analyze, troubleshoot, and tune product performance or deployment issues. Identify automation opportunities and lead automation implementation. Knowledge of capacity planning and system s scaling needs Qualifications ZS welcomes candidates with degrees in computer science, information technology or a related discipline. A demonstrated record of success and significant programming experience are required. Additionally, we seek individuals with the following qualifications: Bachelors Degree in CS, IT or EE 3+ years of experience in Azure infrastructure management (VNET, Storage Account, compute, Backup, Azure Stack, AVS) Programming: Python, Terraform Knowledge of Azure services and solutions, including but not limited to virtual machines, storage accounts, backup, and networking. Strong problem-solving skills and the ability to troubleshoot complex issues in Azure environments. Excellent communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders. Experience with infrastructure automation tools such as Terraform for streamlining deployment and configuration management. Proficiency in scripting languages such as Python for automation and task automation. Familiarity with Azure monitoring and logging tools for maintaining oversight of infrastructure performance and security. Comfortable working in rotational shifts Ability to quickly learn new platforms, languages, tools, and techniques as needed to meet project requirements. Self-motivated and directed, with strong attention to detail. Role: Technical Architect Industry Type: Management Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Networking Consulting Healthcare Life sciences Windows Troubleshooting Technical support Analytics Financial services Capacity planning