39437 Technical Support Jobs - Page 7

As an Operations Analyst at our company, your primary responsibility will be to provide first line technical support for business critical applications. You will be accountable for various day-to-day support tasks including production incident investigations, root cause analysis, incident fixes & implementations, daily BOD/EOD health-checks, and responding to production-related issues and queries. Key Responsibilities: - Conduct production incident investigations and root cause analysis - Implement incident fixes and enhancements - Perform daily BOD/EOD health-checks - Respond promptly to production-related issues and queries - Work closely with the operations manager to ensure high quality ...

Role Overview: As a Senior Cloud Support Engineer at Oracle, you will serve as the technical point of contact for customers, OEMs, and VARs to resolve issues related to the installation, maintenance, and utilization of Oracle products. Your role will require a deep understanding of various Oracle products, expertise in multiple platforms, and the ability to work autonomously to research and devise solutions for customer concerns. Key Responsibilities: - Provide technical support to customers, OEMs, and VARs regarding Oracle products - Demonstrate proficiency in multiple platforms and products within your area of expertise - Independently investigate and develop solutions to customer issues -...

As an FX Operations Customer Support Team Member at LSEG in Mumbai, you will play a crucial role in providing technical support to clients for FXAll. Your understanding of technology and its application in the financial services industry will be key as you communicate confidently with clients and internal stakeholders. Your problem-solving skills and sense of urgency will ensure that each case is handled effectively and collaboratively for timely resolution. Your ability to adapt to new technology, industry trends, and updates will contribute to the continuous improvement of internal processes to enhance the customer experience. Key Responsibilities: - Handle technology-related cases includi...

As a Sales & Service Engineer at 3SEA Solutions, your role involves assisting the sales team with product knowledge and post-sale service coordination. You will be responsible for after sales support, maintenance, and troubleshooting of packaging machines. Your key responsibilities will include: - Providing technical support to customers - Conducting product demonstrations - Ensuring customer satisfaction through effective service The preferred qualifications for this position are: - B-Tech or Diploma in Electric & Mechanical - Minimum of 2 years of relevant experience, with a range from 2-7 years If you are looking for a challenging opportunity in Odisha, specifically in Bhubaneshwar & Cutt...

You will be responsible for assisting in the creation and maintenance of company websites, updating content, and implementing changes as required. Your role will involve optimizing website performance and responsiveness, collaborating with graphic designers and other team members to ensure smooth functionality, and performing routine website audits and updates. Additionally, you will assist in the implementation of SEO strategies, research and recommend new web technologies to enhance user experience, and provide technical support to users as needed. Qualifications Required: - Experience or knowledge in website creation and maintenance - Familiarity with SEO strategies and web technologies -...

As a candidate with 2 years of experience, the role requires you to work on existing applications maintenance and further enhancements. You will closely collaborate with stakeholders to gather requirements and comprehend business processes. Your responsibilities will include designing and developing custom applications using the Zoho Creator platform, customizing existing applications and workflows to enhance efficiency and functionality, and integrating Zoho Creator applications with other Zoho products and third-party services. You will also be expected to troubleshoot issues, debug code, and provide technical support when necessary. Collaboration with cross-functional teams will be crucia...

Job Description: - Handling end-to-end networking, domain control, and trouble-shooting activities. - Must be able to handle the installation of office automation systems. - Assisting seniors with day-to-day technical snags. - Monitoring the overall functioning of the employees" computers and periodically upgrading them. Qualification Required: - Graduate in Computers - Diploma in Hardware & Networking,

Role Overview: You are being sought after to join as a Customer Success Manager with French language expertise at SimplifyVMS. Your role will involve being the primary point of contact for French-speaking customers, ensuring their satisfaction and engagement. You will also provide solutions and implementation support, training, and enablement to clients, partners, and internal teams. Key Responsibilities: - Act as the primary point of contact for French-speaking customers, ensuring high levels of satisfaction and engagement. - Develop and maintain strong relationships with clients, understanding their business needs and aligning them with SimplifyVMS solutions. - Proactively identify opportu...

As a Technical Support team overseer, you will collaborate with your team to resolve complex technical issues and provide timely solutions. You will conduct routine maintenance checks on LED video walls to ensure optimal performance and longevity. Additionally, you will perform quality assurance tests after installations and repairs to uphold standards and ensure client satisfaction. Your responsibilities will include conducting thorough checks to validate the proper functioning of all display features, such as resolution, brightness, and color consistency. It is crucial to maintain detailed records of all installations, repairs, and maintenance activities. You will be expected to generate r...

As the Manager, Customer Service (South) - Field Service Engineering at Beckman Coulter Life Sciences, you will be leading a team of approximately seven Field Service Engineers to ensure high-quality service support across the Southern region of India. Your role will involve driving operational excellence, enhancing customer satisfaction, and supporting growth through efficient service delivery. Reporting to the Senior Service Manager and being a part of the India Service Leadership team, this on-site field-based position will play a crucial role in managing service operations in the South Region, specifically based in Hyderabad. **Key Responsibilities:** - Lead, coach, and develop Field Ser...

As an Architectural Application Designer at Wipro, your role is crucial in creating exceptional and detailed architectural application designs. Your primary responsibility is to develop architectural applications for new deals and major change requests in existing deals. This involves creating an enterprise-wide architecture that is scalable, reliable, and manageable. You will also be responsible for managing application assets, guiding the construction of application components and services, and maintaining frameworks and artifacts used in application implementation. Key Responsibilities: - Develop architectural applications for new deals and major change requests - Manage application asset...

You are an experienced Infrastructure Engineer responsible for managing the hospital's IT infrastructure to ensure seamless operation of hospital systems and applications. Your tasks include installing, configuring, and maintaining servers, monitoring server performance, managing network infrastructure, implementing storage solutions, collaborating on backup and disaster recovery solutions, providing technical support to hospital staff, conducting security audits, and staying informed about emerging technologies. Key Responsibilities: - Install, configure, and maintain servers, both physical and virtual, to support hospital operations. - Monitor server performance, troubleshoot issues, and p...

Job Description Role Overview: As an Information Technology Executive at LIXIL in Gurugram, your primary responsibility will be to provide technical support, troubleshoot IT-related issues, manage IT operations, and administer network systems. You will work on maintaining the IT infrastructure, ensuring smooth operations, and effectively addressing system challenges by collaborating with various teams. Key Responsibilities: - Providing technical support and troubleshooting IT issues - Managing IT operations and administering network systems - Collaborating with teams to maintain IT infrastructure - Ensuring smooth operations and addressing system challenges effectively Qualifications: - Expe...

As an experienced Systems Analyst and Programmer, your main purpose will involve instructing, directing, and overseeing the work of other team members. You will be responsible for formulating system scope and objectives, devising solutions for complex problems, preparing detailed specifications, and ensuring quality assurance. Additionally, you will have full technical knowledge of applications systems analysis and programming, understanding the business or function for which applications are designed, and directing and monitoring the team's work. You may also lead project completion and ensure user satisfaction. Your key responsibilities will include analyzing customers" technical needs, de...

Role Overview: You will be responsible for installing, configuring, and optimizing Oracle Hospitality Food & Beverage product suites. Additionally, you will deliver application training, provide technical support for hardware, share knowledge of restaurant operations, collaborate with support teams, exceed service-level expectations, and participate in continuous learning and quality assurance testing. Key Responsibilities: - Install, configure, and optimize Oracle Hospitality Food & Beverage product suites. - Deliver application training and share expertise in modern Food & Beverage management practices. - Provide technical support for hardware components including workstations, printers, a...

As a Sales and Application Engineer at Multidimensions, your role will involve providing technical solutions, understanding customer needs, and supporting sales activities. You will be responsible for offering technical support, conducting sales presentations, and engaging in customer consultations to provide the best application solutions for industrial equipment requirements. Key Responsibilities: - Provide technical support to customers - Conduct sales presentations - Engage in customer consultations - Understand customer needs - Support sales activities Qualifications: - Sales Engineering and Sales skills - Technical Support and Electrical Engineering skills - Mechanical Engineering skil...

As an ideal candidate for this position, you will be responsible for obtaining and expanding the company's business relationships. To succeed in this role, you must possess a solid technical understanding of the company and its products, coupled with a sociable and outgoing personality to effectively build rapport with potential clients. - Work closely and build relationships with customers - Provide technical support when needed - Develop initiative sales strategy Qualifications: - Bachelor's degree or Diploma in Electrical/Instrumentation - 5+ years of relevant experience - Strong negotiation skills - Interpersonal skills - Knowledge of Temperature Sensors, Flow, Level & Pressure products,

You will be responsible for configuring and supporting software application systems within the People Organization at Waste Management. As a part of the HR Technology team, you will provide technical and analytical support for HR foundational elements affecting HR processes. Key Responsibilities: - Monitor HR systems, open cases, and review processes to troubleshoot application-related issues and answer system-related questions. - Conduct process review analysis and document current to future state processes. - Implement configuration changes as per documented requirements, focusing on foundational workforce data structures. - Consider the impact of configuration on downstream systems and in...

As a Technical Service Analyst I at Syneos Health, your role involves responding to incoming service requests via Service Management platform, telephone, email, self-service, instant messaging, and other contact methodologies in a timely manner. You will use the prescribed workflow tool(s) to track 100% of all customer contacts, research questions, and issues, resolving each interaction according to the IT Global Support Model and specified Service Level Agreement (SLA)/Operational Level Agreement (OLA). It is essential to document each contact with adequate details as per Company guidelines and Work Instructions. Additionally, you will perform workstation operating system installs from a pr...

Role Overview: As a Desktop Support Technician, you will be responsible for providing second-level technical support for desktop/laptop hardware, software, and peripheral issues. Your role will involve diagnosing and resolving advanced technical issues escalated from the L1 support team, installing, configuring, and maintaining operating systems, software applications, and system updates. You will also be expected to perform root cause analysis, troubleshoot break/fix issues of Windows and Mac computers, assist with network connectivity issues, and collaborate with the IT team on various projects and implementations. Key Responsibilities: - Provide second-level technical support for desktop/...

Job Description: You will be a part of the Sustain team as an Associate Technology L2 where your primary responsibility will be to provide first-line technical support to end-users. Your key tasks will include logging incidents, diagnosing and resolving technical issues, and escalating complex problems to the appropriate teams. You will need to ensure timely resolution of issues to minimize business impact and maintain high levels of customer satisfaction. Key Responsibilities: - Provide first-line technical support to end-users. - Log incidents and service requests in the ticketing system. - Diagnose and resolve technical issues in a timely manner. - Escalate complex problems to the relevan...

As a Pre Sales Manager at our company, you will play a crucial role in providing technical support to the Business and sales group in the Network and Voice domain. Your responsibilities will include: - Having presales/post sales experience in the Network and Voice domain. - Delivering Proof of Concepts (POCs) to the customers. - Understanding the requirements of the customer and creating Bill of Quantities (BOQ). - Providing responses, budget, and cost estimates for customer implementations and proposals. - Making tender specifications and ensuring compliance. - Being able to present technical whiteboard demonstrations to clients. Qualifications required for this role include: - Graduate deg...

As a Technical Support Specialist based in Vizag, Andhra Pradesh, India, you will play a crucial role in providing technical assistance and support to customers facing challenges with software, hardware, or other technical products. Your primary responsibilities will include troubleshooting issues, offering effective solutions, and ensuring customer satisfaction through clear communication and problem-solving skills. **Key Responsibilities:** - Respond to customer inquiries and technical issues promptly and professionally via phone, email, or chat. - Diagnose and troubleshoot technical problems related to software, hardware, or network issues. - Guide customers through step-by-step instructi...

Role Overview: You are a Platform Administrator (Workbench) for a contract role based in Bengaluru. You will have a hybrid work arrangement, allowing you to work both on-site and remotely. Your primary responsibility will be managing and maintaining the workbench platform to ensure its functionality and accessibility. This role involves system administration, troubleshooting technical issues, providing proactive technical support, and optimizing workflows in collaboration with other teams. Key Responsibilities: - Configure, maintain, and manage the security of the platform - Utilize analytical skills to evaluate and enhance system performance - Troubleshoot and resolve technical issues effec...

Role Overview: As a Customer Service Professional at BT Group, your primary responsibility will be to support customers across all channels, ensuring customer value and success through support excellence and expertise in the BT Group's solution portfolio. You will play a crucial role in implementing customer service management plans to realize customer value, drive retention, and facilitate renewals. Additionally, you will monitor and report on various customer service metrics to uphold BT Group standards and foster value-based relationships with customers. Key Responsibilities: - Support the implementation of specific customer service management plans to ensure customer value realization, r...