49859 Technical Support Jobs - Page 11

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

The Product Support Engineer will be an integral part of the L1 Support team, responsible for addressing customer inquiries and resolving support tickets efficiently. Adherence to Service Level Agreements (SLAs) is critical in this role. The ideal candidate will possess strong knowledge of PL/SQL and SQL, with 3 to 5 years of experience in a similar capacity. Key Responsibilities: Provide first-level technical support to customers, effectively handling inquiries and issues related to product functionality. Diagnose and troubleshoot customer problems, ensuring timely resolution while maintaining high customer satisfaction. Document support interactions and resolutions in the ticketing system,...

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems. Hired candidate will be the key responsible person for Tata Hosur site, and his role will be to setting up the machine at customers site and bring up the machine according to customer timeline, attend customer meeting and provide FA for the issues, Manage Distributor OSS team, Ens...

Designation: Executive - Repair and Maintenance Location: Pune Job Summary: The Executive - RnM supports daily operations within the Appliances & Furniture repair workshop. This role ensures timely task completion, quality workmanship, and optimal use of resources under the guidance of the RnM Head. Key Responsibilities 1. Workshop Coordination Assist in planning and scheduling daily repair jobs to meet customer expectations. Coordinate technician assignments based on skillset and job priority. 2. Task Execution & Technical Support Perform minor to moderate repairs on appliances and furniture. Assist senior technicians with complex repair tasks and troubleshoot technical problems. Ensure adh...

Seeking a highly skilled Production Support / Site Reliability professional to ensure the stability, performance, and reliability of our production systems. This role involves proactive monitoring, rapid incident response, deep technical troubleshooting, and close collaboration with Engineering, DevOps, and Support teams. The ideal candidate will have strong experience in incident management, observability tools, cloud platforms, and database analysis, with the ability to communicate clearly during high-severity incidents and customer escalations. Monitor production systems, including APIs, databases, and customer-facing applications , to detect performance degradation, outages, and authenti...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Description About Us Creditsafe : The global business intelligence experts, specialize in business credit checking and all round B2B solutions. As the world s most used provider of online business credit reports, we ve changed the way business information is used worldwide through our passion and drive to deliver superior business data. With credit information on over 430 million businesses across the globe, Creditsafe delivers the most accurate and up-to-date information available in an easy-to-use format for businesses of all sizes. All major credit insurers also endorse Creditsafe, meaning our credit scores & limits are one of the most trusted in the industry and can predict almost 70...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients. Key Accountabilities and Main Responsibilities Operational Management Ticket triage / categorisation / prioritisation / assignment. Escalation of Major IT Incidents, AD user record currency, network Share access, account provisioning / termination Provide high quality customer service on inbound and outbound calls Provide efficient and effective query re...

hiring 1. Process : International non voice process Location : Hyderabad Experience : fresher Education : UG/Graduates Salary : 15k TH Shift : Night shifts Working Days : 5 days working, 2 week-offs Transport : Two way cab Note : Recent college documents are mandatory 2.. Process : Domestic non voice process Location : Hyderabad Experience : fresher Education : UG/Graduates Salary : 16700 Take Home Shift : dayshifts Working Days : 6 days working, 1 week-offs Languages Required: English & Hindi Mandatory Looking for Immediate Joiners only Interested candidates can share their resume to HR Jyothi Sharma - 8096035721 OR Jyothi.Sharma@axisservice.co.in

hiring 1. Process : International non voice process Location : Hyderabad Experience : fresher Education : UG/Graduates Salary : 15k TH Shift : Night shifts Working Days : 5 days working, 2 week-offs Transport : Two way cab Note : Recent college documents are mandatory 2.. Process : Domestic non voice process Location : Hyderabad Experience : fresher Education : UG/Graduates Salary : 16700 Take Home Shift : dayshifts Working Days : 6 days working, 1 week-offs Languages Required: English & Hindi Mandatory Looking for Immediate Joiners only Interested candidates can share their resume to HR Jyothi Sharma - 8096035721 OR Jyothi.Sharma@axisservice.co.in

1. Provide comprehensive user support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software. 2. Provide technical support to employees , partners & customers. 3. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, cloud & hardware. 4. Perform technical evaluations, analysis, and troubleshooting for supported desktop/servers in response to help desk tickets, including failures and full system outages. 5. Maintain asset inventory and collaborate with external suppliers for potential orders/equipment. 6. Set up accounts and ...

Skills: Good understanding of IT knowledge IT Infra servers win & unix Excellent communication skills Note: We need good stability candidates with excellent communication and only female candidates Detailed : Ability to monitor the infrastructure alerts and take action to resolve the events Escalate to business as needed Perform Health checks to ensure the start & end of business hours To have knowledge on IT infrastructure able to bridge calls to the business incase of known incidents Ability to work in shifts 24 x 7 Sound knowledge & hands on experience on WIN & Unix L1 skill Ability to communicate to users over telephone e-mail communication in English Have knowledge on handling ITSM serv...

Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developers, and end users to gather requirements, explain...

Key Responsibilities: 1. System Maintenance and Monitoring: o Install, configure, and maintain operating systems, servers, and applications. o Monitor system performance and ensure system availability and reliability. o Conduct regular system health checks and updates. 2. Network Administration: o Configure and troubleshoot local area networks (LAN), wide area networks (WAN), and VPN connections. o Manage firewalls, routers, and switches to ensure secure and stable network connectivity. o Monitor network traffic and address connectivity issues promptly. 3. User Support: o Provide technical support to users, addressing hardware, software, and network-related issues. o Create and manage user a...

- Develop and support Configuration, Commerce, integrations, reports, workflow, BML and custom development, Working knowledge of complex hierarchy and Pricing models. Expertise in -BOM ,System Configuration, ABO and integrations, design automated test script. - Good knowledge of REST APIs, CSS, JavaScript and XSL - Adapt at mapping industry trends, Experience in Working on cross-functional teams, identifying business requirements and support Sales/marketing efforts - Highly motivated self-starter with excellent communication, presentation and problem-solving skills and commitment to learning new technologies - Contribute to the practice building ,train new/existing resources and helped the c...

Job Summary: We are seeking a highly skilled Private Cloud Engineer to join our IT team. The successful candidate will be responsible for the day-to-day administration, maintenance, and support of our private cloud infrastructure, ensuring maximum uptime, performance, and security. The candidate should have a strong understanding of cloud technologies, virtualization, and experience with scripting and automation tools, along with the ability to work well in a team-oriented, collaborative environment. Key Responsibilities: Provide support for private cloud infrastructure, including virtual machines, storage, and network components Troubleshoot and resolve complex issues related to private clo...

We are looking for a ExpirenceTechnical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Weekly 5 days working Responsibilities Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track compu...

Internship Highlights : Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic und...

Qualifications: Any Bachelor or Master Degree with good computer knowledge Skills: Strong communication skills Quick grasp of concepts Basic knowledge of software development lifecycle Proficient in English communication Key Responsibilities: Engaging in effective communication with HODs and users. Articulating software process flow to HODs and users. Facilitating communication of issues and bugs to development team. Maintaining and updating the issue/bug tracker diligently. Participating in meetings and providing project status updates. Sustaining open communication to resolve user issues promptly.

About the Role About Lightbeam At LightBeam, we are building a next-gen AI-based Privacy platform. We are helping build a privacy-first world with the help of our Data Privacy Automation (DPA) solution that ties together sensitive data discovery, cataloging, access and makes the right (sensitive) identity-centric data available to the right people and teams. With the help of the 360-degree view of the entire sprawl of sensitive data that the solution provides, we enable privacy officers to set policies to automate enforcement. The Role We are looking for a passionate Customer Success Engineer(CSE) to help us build and evolve. This is a great opportunity to create impact, have solid learning,...

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developer...

We are seeking a dynamic and skilled Analyst-II - Onsite Support to join our team in Bangalore. The ideal candidate will be responsible for providing technical support, troubleshooting, and ensuring end-user productivity through efficient problem resolution. Technical Support Responsibilities: Troubleshoot known and unknown hardware issues related to corporate-issued or provided desktops, laptops, mobile devices (phones & tablets), peripherals, and associated accessories. Troubleshoot known and unknown software issues related to Windows XP/Vista/Windows 7, Microsoft Office, Outlook, Microsoft Office Communicator, and other corporate-deployed desktop applications. Address Microsoft patches, c...

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Hosting support with the below skill Windows Admin Active Directory, Group policies, RD Gateway (Remote Desktop), Performance Optimization, Printer configuration, File share permissions Incident Management: Respond to and resolve incoming support tickets related to Active Directory Prioritize and manage multiple incidents simultaneously Document incident resolution steps and knowledge base articles Problem Management: Identify and analyze recurring issues to prevent future occurrences Implement preventive measures to minimize system downtime Develop and maintain documentation for troubleshooting procedures User Accou...

Responsibilities : Demonstrable understanding of SAP Identify key resources at prospective customers and identify opportunities for Mindset to solve complex SAP problems using Mindset's diverse product portfolio Partner with the internal delivery team to build proposals and solutions that effectively meet customers' needs Build and maintain a strong sales pipelineBuild strong customer relationships that lead to ongoing repeat and expanded business Provide input and insights to the Mindset team on how we can continue to improve our services based upon customer feedback Previous experience acquiring and building large enterprise sales accounts Strong sales performance related to services and/o...

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily:o Exchange Onlineo SharePoint Onlineo Microsoft Teamso Security & Compliance Assist Tier...