14872 Technical Support Jobs - Page 11

The ideal candidate for this position will obtain and expand the company's business relationships. To succeed in this role, you must have a solid technical understanding of the company and its products, coupled with a sociable and outgoing personality to build rapport with potential clients. Responsibilities include working closely with customers to build relationships, providing technical support when needed, and developing initiative sales strategies. Qualifications for this position include a Bachelor's degree or equivalent experience in Engineering, at least 3 years of relevant experience, strong negotiation skills, and excellent interpersonal skills.,

You will be employed as a Technical Support cum Telecaller at Manpusph Software LLP, located in Raipur. Your responsibilities will include offering technical assistance to customers, resolving technical issues, addressing customer queries via phone calls, and ensuring customer satisfaction. Furthermore, you will be required to make outbound calls to potential customers, elucidating product features, and assisting them with the purchasing process. The ideal candidate should maintain detailed records of customer interactions and diligently follow up on customer inquiries. To excel in this role, you should possess the following qualifications: - Proficiency in Technical Support and Troubleshooting - Strong Customer Service and Telecalling skills - Effective Communication and Interpersonal abilities - Capability of Multitasking and Time Management - Previous experience in the software or technology sector is beneficial - Ability to work both independently and collaboratively in a team - Exceptional problem-solving capabilities - A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.,

Job Description: As a Senior Tech Sales Associate at Adeeba e-Services, you will be responsible for handling inbound calls from customers experiencing computer issues. Your main tasks will include diagnosing the problems effectively and recommending the most suitable technical support plan along with relevant software to address the customer's needs. Candidates Profile: If you are passionate about providing exceptional technical assistance and have a knack for sales, this role is perfect for you. We are looking for individuals who possess excellent communication skills, a good understanding of computer systems, and the ability to upsell our technical support plans efficiently. Benefits & Facilities: - Guaranteed fixed salary deposited in your account on the 1st of every month - Lucrative high incentives based on daily, monthly, and sales performance - Additional attendance incentives to reward your punctuality - A salary hike of 15% - 20% on your last drawn salary - Loyalty bonus of Rs. 5000 awarded annually - Referral bonus of Rs. 2000 for every successful candidate you recommend - No extension of shift timings ensuring a healthy work-life balance - Excellent opportunities for career growth and advancement within the organization - Salary increment after 9 months of employment - Flexible shift timings available in UK/US shifts to accommodate different schedules Contact: For more information or to apply for this exciting opportunity, please reach out to Rima (HR) at 7686839463 / 9836096168. Additional Information: To be eligible for this role, candidates must have a minimum academic qualification of 10+2 or a 10+3 years Diploma pass. Graduates are also encouraged to apply and showcase their technical and sales skills in this dynamic work environment.,

Adeeba E Services Pvt. Ltd is a globally reputed company that provides top-notch IT solutions to clients worldwide. As the retail sector gears up for significant transformations in the upcoming decade, the demand for ecommerce websites for every retail store is on the rise. Customers are seeking options to make purchases either in-store or online, for take-away or delivery. This period marks an exciting phase for the retail industry, necessitating preparedness for the impending changes. The responsibility of revolutionizing the retail landscape on a global scale rests on our shoulders. With a vast scope to innovate, it's evident that we are outperforming others in the industry. Adeeba-E-Services is actively involved in reshaping the future of commerce. Join us in being a part of this transformative journey. Welcome to Adeeba Group, an international BPO based in Kolkata (Saltlake), where we are currently seeking Call Closures and Senior Technical Support Executives for the night shift. The job role involves providing technical support, and the designation is Senior Technical Sales Executive. The position offers a competitive salary, with the shift timings falling under the US shift from 9:00 pm to 7:00 am. Applicants must meet the following criteria: 1. Proficient in call closures in technical support 2. Minimum 1 year of experience in technical support in an international BPO 3. Possess excellent communication and convincing skills 4. Willingness to work night shifts Immediate joining is available, along with additional benefits. Interested candidates can reach out to the HR at 9051449800. Don't forget to mention the source of the job post in your CV. Alternatively, you can visit our office directly at Sector-5, Adeeba E Services Pvt Ltd, Shaila Tower, Webel More, Saltlake, Sector-5, Kolkata-700091 (Near IIHM college). Qualifications required: - High School Additional Information: - Strong communication skills are essential - Ability to work flexible night shifts,

As a Sales Engineer at Techwise Projects Private Limited, you will play a crucial role in providing technical support, communicating with clients, engaging in sales activities, and delivering exceptional customer service. Your responsibilities will include leveraging your expertise to support clients, ensuring effective communication with customers, and driving sales growth. This full-time hybrid role based in Hyderabad offers the flexibility of some remote work. To excel in this role, you should possess a strong background in Sales Engineering, Technical Support, and Sales skills. Your ability to communicate effectively and provide outstanding customer service will be essential. Experience in offering technical support to clients, coupled with excellent interpersonal skills and relationship-building capabilities, will set you up for success. Moreover, your knowledge of engineering principles and project execution will be invaluable in this position. Having experience in the field of automation and instrumentation would be advantageous. A Bachelor's degree in Engineering or a related field will be required to qualify for this role. If you are passionate about making a difference in the industry and are dedicated to achieving high-quality results, we invite you to join our team at Techwise Projects Private Limited.,

As a Junior Automation Engineer, you will play a crucial role in maintaining and enhancing automated systems and equipment. Your responsibilities will include assisting in the routine maintenance, troubleshooting, and repair of automation systems such as PLCs, sensors, actuators, and robots. You will also be tasked with monitoring system performance to identify areas for improvement and supporting the installation and commissioning of new automation equipment. Collaboration with senior engineers will be key as you work together to implement upgrades or modifications to existing automation systems. Ensuring that all automation processes meet safety and quality standards will be a priority, while also maintaining detailed documentation of system configurations, changes, and maintenance activities. In this role, you will be expected to respond promptly to equipment breakdowns, conduct root cause analysis, and provide technical support to the production team for automation-related queries. The job type for this position is full-time and permanent, with benefits including cell phone reimbursement, provided food, health insurance, leave encashment, paid sick time, paid time off, and provident fund. The work schedule will involve rotational shifts, with additional benefits such as performance bonuses, shift allowances, and a yearly bonus. The position requires in-person work at the specified location, with an application deadline of 07/07/2025.,

Adeeba BPO is a leading provider of International business and technology services, dedicated to client satisfaction and innovation. We offer inbound technical services, web designing, and development services round the clock to clients in the UK, US, Australia, and various European countries. Despite being based in Kolkata, we have subsidiaries in Thailand, the US, and the UK. We are currently seeking a Technical Sales Associate for our International Voice Process team. The ideal candidate should have experience in providing technical support in an international BPO setting, with a focus on sales. The role involves attending inbound calls and resolving issues related to printers, routers, Mac, Windows, antivirus software, email, pop-ups, and more. Candidates should possess excellent communication skills, fluency in English, and the ability to effectively close calls. This position offers both day and night shifts, with a competitive salary of up to 25000/- (negotiable) along with incentives. Employees will receive a fixed salary credited on the 1st of every month, 24 casual leaves per year, 15 compensatory offs, and a paid birthday leave. We welcome candidates who are undergraduate, graduate, or dropouts to apply. Additional Information: - Salary credited on the 1st of Every Month - Attractive Incentive Policy - No stretched working hours - Minimum 20% hike depending on the interview performance If you are interested in this exciting opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four.,

The role of Pre-Sales Engineer based in Mumbai is a full-time on-site position that involves providing technical support to the sales team. As a Pre-Sales Engineer, you will be responsible for developing technical proposals, conducting product demonstrations, and delivering presentations to potential clients. Collaboration with the sales and engineering departments is essential to comprehend client needs, propose suitable solutions, and ensure a seamless transition and implementation process. Furthermore, handling and resolving technical issues while delivering exceptional customer service to both internal stakeholders and clients are key aspects of this role. To excel in this position, you must possess Sales Engineering and Technical Support skills, alongside strong communication and customer service abilities. Proficiency in sales techniques and strategies, as well as exceptional problem-solving skills with attention to detail, are essential. A Bachelor's degree in Engineering, Computer Science, or a related field is required, while previous experience in a similar role would be advantageous.,

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients" critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Engineer Job Location : Chennai Shift : Night shift Job Responsibilities: The Technical Support Agent role is responsible for providing upbeat customer service as a contact center representative to assist current voice and high-speed internet customers. Troubleshoot service-related issues including hardware and software configurations. All contacts are inbound and are technical support only. Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnose and resolve basic network and modem functionality issues, including landline troubleshooting. Walk customers through common phone hardware and software configurations to maximize service functionality. Provide solutions and resolution resources for customer repair problems. Interface with customers over the phone providing status updates and ensuring service has been restored. Schedule a technician dispatch for on-site service calls when necessary. Escalate appropriate technical issues to upper-level technical support when needed. Technical skills: Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting. Requires customer contact and the ability to effectively communicate over the phone with both internal and external customers. Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment. Demonstrated strong interpersonal communication skills when working with both internal and external customers. Ability to work flexible hours including evenings, weekends, holidays, and overtime is required. Experience with common internet software is preferred. 12-18 months experience in technical support, help desk, and/or contact centers. Energy & passion to achieve service results while demonstrating the Spirit of Service for Lumen customers and co-workers. An ability to probe, problem solve and offer the right product solutions to our customers. Strong typing and computer navigation skills with knowledge of Windows. Proficient in working with several computer applications and databases, managing through multiple systems programs and screens simultaneously. Experience in complaint handling and resolution. Exemplary oral and written communication skills in English. Strong communication and comprehension skills speak clearly, strong vocabulary skills, pleasant delivery, pleasant tone & temperament. Other Competencies: - Innovation & Agility - Ownership & Accountability - Communication & Self Awareness - Customer First - Urgency & Courage - Collaboration & Alignment - Celebration & Have Fun - Effective Decisions,

You will be joining AATM (All About Talent Management) as a Customer Service Support Manager in a full-time hybrid role based in Surat, with the flexibility of some work from home. Your main responsibilities will revolve around ensuring customer satisfaction and support, managing customer service inquiries, and providing technical support. As a key member of the team, you will lead a customer support team, assess customer feedback, and devise strategies to enhance customer service operations effectively. To excel in this role, you should possess strong skills in customer satisfaction, customer support, and customer service, along with technical support expertise. Your analytical skills will be crucial in evaluating data and feedback to enhance service quality. Excellent communication and leadership abilities are essential for effectively managing the customer support team. Experience in team management will be advantageous. Additionally, the role requires you to hold a Bachelor's degree in Business, Customer Service Management, or a related field, and adaptability to work in a hybrid work environment.,

You will be working as an Analyst in a Technical Support role for a US process, handling inbound calls from US clients to address their technical issues. Your primary responsibility will be to troubleshoot and resolve the technical problems faced by the clients effectively. This position requires you to work night shifts in Airoli, with the company providing transportation for pick-up and drop-off. The salary offered for this role can go up to 23k per month, with a 5-day work week and 2 weekoffs. As part of the benefits package, you will be provided with health insurance coverage. Fluency in English is a mandatory requirement for this role, given the nature of interactions with US clients. If you are a fresher looking for a full-time opportunity in a challenging environment, this role could be a great fit for you. To apply for this position, kindly share your updated resume to the provided contact number: 9529227959. Please note that the work location will be in person, and the shifts will primarily be during the night according to the US time zone.,

Job Description As a CCTV Surveillance & IT Solutions Technician in Ghaziabad, you will be responsible for the installation, maintenance, and troubleshooting of CCTV systems and IT solutions. Your day-to-day tasks will include providing technical support, assisting with system upgrades, and ensuring the optimal performance of all surveillance equipment. Moreover, you will be required to train clients on system use and address customer service requests related to the systems and services provided. To excel in this role, you should possess troubleshooting and technical support skills, information technology proficiency, customer service and training skills, excellent problem-solving and critical-thinking abilities, as well as strong communication and interpersonal skills. Relevant certifications in IT or technical fields would be preferred, along with prior experience in surveillance systems and IT infrastructure. If you are passionate about ensuring the security and efficiency of IT and surveillance systems, and enjoy providing top-notch customer service and technical support, then this full-time on-site position as a CCTV Surveillance & IT Solutions Technician could be the perfect fit for you.,

Job Description: As an experienced candidate at Adeeba e-Services, you will be responsible for receiving inbound calls from international customers. Your primary role will involve providing technical support by diagnosing the issues faced by the customers and recommending suitable Annual Service plans and Software solutions. Your goal will be to effectively close sales and achieve the set targets. To excel in this role, you are required to have more than 1 year of experience in outbound tech processes and possess the ability to efficiently close calls. Adeeba e-Services offers a fixed salary credited to your account on the 1st of every month, along with lucrative incentives, 100% attendance incentives, and a loyalty bonus of Rs. 5000 yearly. Additionally, you will be entitled to paid leaves, including 24 paid leaves, birthday leave, and comp offs, with rotational offs. The shift timings for this position are in US/UK shifts. For further details and to apply for this opportunity, please contact Rima from HR at 7686839463. Your privacy and personal information will be handled with utmost confidentiality in compliance with EEO guidelines.,

You will be responsible for implementing products for customers, which involves the following tasks: - Demonstrating the functionality of the product to customers/prospects. - Understanding and mapping the business processes and requirements of the customer with the product features. - Collecting and importing master data of items, customers, vendors, chart of accounts, Bill of Materials, users, and other related data in the software products. - Configuring and preparing the software products. - Training customers" users on different modules of the products. - Installing client and server software for the client as required. - Uploading and entering opening balances in the products. - Providing after-life support to customers" users. - Offering technical and operational support. - Conducting workshops and webinars with clients to promote the product and provide training and demos to the customer. - Researching, evaluating, and implementing existing applications and/or customized solutions for the client. Qualifications: - Bachelor's or Graduate Degree in Computer Science, Engineering, Information Technology, or Software Engineering. - Experience in any SaaS/ERP would be an advantage. This is a full-time, permanent position with day shift schedule and performance bonus. The ideal candidate should have at least 1 year of total work experience, preferably in a similar role. The work location is in person.,

We are seeking a detail-oriented IT Project Coordinator to assist in the successful planning, execution, and completion of technology projects. You will collaborate with project managers, technical teams, and stakeholders to ensure projects are on track, well-documented, and completed within the defined scope. Your responsibilities will include coordinating project activities and resources, defining project requirements and objectives, monitoring progress, addressing issues promptly, and serving as the main point of contact for project-related communications. Additionally, you will be involved in preparing project documentation and coordinating testing activities in accordance with project timelines. To be successful in this role, you should hold a Bachelor's degree in Information Technology, Computer Science, or a related field, along with 2 to 4 years of experience in IT or Technical Support. Proficiency in Windows, Linux, and MS Office is required, as well as knowledge of networking protocols, hardware, software troubleshooting, cloud platforms, and IT management tools. This is a full-time, permanent position located in Calicut. The benefits include food provision and health insurance. The work schedule is during day shifts, and the work location is in person.,

As an Electrical Game Machine Technician, your primary responsibility will be to install, maintain, and repair electrical game machines. You will troubleshoot technical issues and ensure prompt resolution to keep the machines functioning smoothly and efficiently. Conducting routine inspections and maintenance tasks will be part of your daily routine. Collaborating with management to identify and implement machine upgrades is crucial to enhance the performance of the game machines. Additionally, you will provide technical support and training to staff members, ensuring they are equipped to operate the machines effectively. Maintaining an inventory of spare parts and supplies will be essential to minimize downtime and ensure continuous operation. Adhering to safety protocols and regulations is paramount to create a safe working environment. To qualify for this role, you should possess a Diploma/Certificate in Electrical/Electronics Engineering and have 1-2 years of experience in electrical maintenance or a related field. Strong knowledge of electrical circuits, wiring, and electronics is required. Familiarity with game machine mechanics would be advantageous. Analytical and problem-solving skills are essential for troubleshooting issues effectively. Good communication and interpersonal skills are necessary for interacting with team members and management. You should be able to work both independently and as part of a team. This is a full-time, permanent position located in Thanjavur, Tamil Nadu. The ability to reliably commute or plan to relocate to Thanjavur before starting work is preferred. Benefits include provided food. Candidates with a total of 1 year of work experience are required. Working in person at the specified location is mandatory for this role.,

The IT Service Coordinator role involves managing and coordinating IT service requests, ensuring effective communication between users and technical teams, and tracking service delivery to meet business needs. You will be responsible for organizing IT support operations, monitoring incident resolution, and maintaining customer satisfaction through timely and effective service delivery. As the first point of contact for all IT service requests and incidents, your key responsibilities will include coordinating and assigning tickets to appropriate IT staff based on priority and skill set. You will monitor service desk queues to ensure timely issue resolution according to Service Level Agreements (SLAs) and maintain clear communication with end users regarding request and incident statuses. Additionally, you will be responsible for tracking, reporting, and escalating unresolved issues to the appropriate levels within the organization. It will be essential to document incidents, service requests, and resolutions using IT Service Management (ITSM) tools such as ServiceNow and Jira Service Desk. You will also assist with employee onboarding and offboarding processes, including IT access provisioning and retrieval, and maintain accurate records of IT assets, software licenses, and user access. Moreover, the role requires the development and maintenance of standard operating procedures and service documentation. You will provide basic technical support and troubleshooting as needed to ensure smooth IT service delivery. Job Types: Full-time, Permanent Benefits: - Health insurance - Paid sick time - Provident Fund Work Location: In person For further details, please contact the employer at +91 7550006742.,

As a Hardware Design Engineer at SHIVALIK HILLS DEVELOPMENT Pvt. Ltd., you will be responsible for designing embedded hardware components from scratch. Your role will involve designing electronics hardware circuits, starting from the initial concept phase through component selection, schematic creation, PCB design, and hardware module testing. Additionally, you will be required to provide team training on hardware aspects and collaborate closely with the software and production teams. Technical support may be needed, whether in-house or at client sites. To be successful in this position, you should possess 3 to 5 years of experience in hardware design and development along with a degree or diploma in Electronics. A strong technical background in embedded development applications is essential. You must have practical experience in PCB design of simple to mixed signal electronics hardware and proficiency in tools like Allegro 16 plus version or Altium. Experience in multi-layer board design up to 10-12 layers, component selection, BOM creation, and hardware design implementation is crucial. Candidates who can showcase enthusiasm, technical savvy skills, and reference designs will be preferred. Moreover, you should be adept at dealing with complex engineering problems and interfaces, as well as working independently while organizing your time effectively. Excellent written and verbal communication skills are vital for this role, along with an outgoing personality to interact with engineers on the client side, whether in India or abroad. Travel readiness with a valid passport is required. A willingness to learn, strong teamwork abilities, and industry-standard compensation along with annual performance incentives are part of the package. The position is based in Ghaziabad (NCR). If you meet these qualifications and are looking for a challenging opportunity in hardware design and development, we encourage you to drop your resume at info@hillsindia.net or visit www.hillsindia.net to be considered for this position.,

Cin7 is a fast-growing global software company dedicated to providing solutions for modern product sellers. The company assists sellers in effectively managing their inventory at scale and enables them to sell products across multiple sales channels worldwide. As Cin7 expands rapidly with the goal of becoming the leading Inventory Management Software brand globally, we are seeking a motivated and driven individual to join our team. In the role of Customer Support Specialist at Cin7, you will play a crucial part in delivering unparalleled support to our high-profile customers. Your primary responsibility will be to empower customers to streamline their businesses for enhanced efficiency and success. By interacting with customers through our leading-class customer portal powered by Salesforce, you will efficiently identify and address technical issues, collaborate with the team to diagnose hardware and software faults, and conduct detailed investigations into customer challenges with the Cin7 platform. Your role will also involve communicating customer feedback to our global product managers to optimize product performance and enhance the overall client experience. Building customer loyalty and trust through the demonstration of superior technical knowledge and efficient issue resolution will be key aspects of your responsibilities. You will log customer queries, monitor their progress, and provide timely updates to customers on ticket statuses. Additionally, you will offer valuable advice and guidance to ensure clients derive maximum benefits from Cin7 products. To excel in this position, you should ideally possess at least 1 year of experience in a customer support role, preferably in a software company. Experience in retail, warehouse, supply chain, wholesale, or inventory software is preferred. Superior interpersonal and customer support skills, along with professional verbal and written communication abilities, are essential. You should also demonstrate strong analytical and critical thinking skills and have experience supporting customers through various contact channels such as chat, email, and phone. The ability and willingness to work on rotating roster-based shifts, including weekends, is required for this role. A relevant technical qualification and/or relevant work experience will be advantageous. Working at Cin7 offers numerous benefits, including the opportunity to be part of a fast-growing business undergoing significant expansion, work on globally-used products, and develop new skills while advancing your career. The company provides a hybrid work environment, Work From Anywhere flexibility, a paid day off on your birthday, and a Global Cin7 Day dedicated to focusing on personal well-being. Additionally, there are recruitment referral bonuses available, and Cin7 is recognized as a Great Place to Work. If you are passionate about working with a fast-growing tech company and contributing to one of the most exciting software verticals today, Cin7 is the place for you. Join us in our mission to make great products accessible to everyone, streamline operations for product sellers, and help businesses thrive in a competitive digital world.,

As a Technical Support Specialist at our organization, you will play a crucial role in assisting team members with resolving various technical issues, ensuring the smooth operation of our systems. Your problem-solving skills and dedication to supporting others will be essential in this position. Your responsibilities will include helping team members in troubleshooting tech issues such as Wi-Fi connectivity, login errors, printer malfunctions, and more. Additionally, you will be tasked with setting up computers, printers, and other devices for employees, as well as installing and updating software like Windows, Office, antivirus programs, and more. You will provide support for tools such as Google Workspace, email, VPN, and file sharing systems, while also managing user accounts, resetting passwords, and addressing basic network problems like Wi-Fi connectivity issues and IP conflicts. Furthermore, you will assist in video call setups, VoIP configurations, and maintain records of issue resolution and IT asset tracking. Ensuring that systems are up to date and secure, handling data backups, and managing IT supplies will also be part of your responsibilities. Occasional travel to branches and emergency travel may be required as per the job demands. To excel in this role, you should possess excellent communication skills, patience with individuals who may not be tech-savvy, a proactive learning attitude, attention to detail, and the ability to multitask effectively. A basic understanding of IT security and best practices will be beneficial. Joining our team will offer you a supportive work environment, opportunities for career growth in the IT field, and a full-time position with a day shift schedule. You will be expected to work Monday to Friday with weekend availability, and the role requires in-person presence at the designated work location.,

You are invited to join Phykon as a Sr. Technical Support Specialist for the US Voice Process. With 3 to 5+ years of experience, you will be based in Technopark, Trivandrum, and will work in various shifts, including 24/7 rotational shifts. As a Sr. Technical Support Specialist, your primary responsibility will be to offer top-notch technical customer support through phone, email, and chat. You are expected to maintain high levels of quality, productivity, and customer satisfaction. Timely issue escalation, coordination with supervisors, meeting targets, logging customer issues in CRM, promoting sales, and ensuring an excellent customer experience are key aspects of your role. To excel in this position, you must have prior experience in international call centers or BPOs, dealing with voice-based technical processes for B2B customers. A neutral English accent, exceptional verbal and written communication skills in English are essential requirements. Additionally, experience in ISP and flexibility to work in any shift within a 24/7/365 environment are advantageous. Candidates from South India are preferred. By joining Phykon, you will become part of a dedicated team committed to delivering high-quality technical and customer support. If you are ready for a rewarding career journey, apply now to seize this opportunity with us.,

Abodetek is a pioneering smart home automation company dedicated to revolutionizing the way people interact with their homes. Our mission is to integrate cutting-edge technology into everyday living spaces, enhancing comfort, security, and efficiency. We offer a comprehensive range of smart home automation products like smart switches, smart curtains, smart locks, smart blinds, and sensors, along with professional installation services. Our commitment to quality, reliability, and ongoing after-sales support ensures our customers get the most out of their smart home systems. This is a full-time on-site role for a Technical Sales Specialist located in New Delhi. The Technical Sales Specialist will be responsible for driving sales of smart home automation products, providing technical support to customers, delivering product demonstrations, and ensuring customer satisfaction. Daily tasks include prospecting, qualifying leads, providing technical expertise during sales pitches, and handling customer inquiries and technical issues. The ideal candidate for this role should possess Technical Sales and Sales skills, strong Communication and Customer Service skills, Technical Support experience, and the ability to understand and explain technical products. Excellent problem-solving and interpersonal skills are essential, as well as the ability to work independently and as part of a team. Experience in the smart home automation industry is a plus. A Bachelor's degree in Engineering, Business, or a related field is required for this position.,

The Desktop Support Specialist position is a full-time on-site role located in Mumbai. As a Desktop Support Specialist, you will be responsible for providing technical support for desktop computers and printers. Your main tasks will include troubleshooting issues, performing day-to-day desktop support activities, and ensuring the smooth operation of IT systems. Your responsibilities will also include the installation, configuration, and maintenance of hardware and software. You must possess knowledge and experience in supporting desktop computers, including installation and troubleshooting. Additionally, you should have skills in technical support and desktop support for end users, proficiency in printer support and maintenance, and strong troubleshooting abilities for various hardware and software issues. Excellent communication and customer service skills are essential for this role, as you will be interacting with users to resolve technical issues promptly. You should be able to work independently as well as collaboratively within a team environment. The ability to prioritize tasks and manage time effectively is crucial in this position. Relevant technical certifications such as CompTIA A+ or Microsoft Certified Professional would be a plus. Experience in an educational or training institution is also considered advantageous for this role. If you meet these qualifications and are looking for a challenging opportunity in desktop support, we encourage you to apply for the Desktop Support Specialist position.,

As an applicant to this position, you will have the opportunity to choose your preferred working location from the options of Hyderabad, Telangana, India; Bengaluru, Karnataka, India. Minimum qualifications: - Possess a Bachelor's degree or equivalent practical experience. - Have at least 5 years of experience in a technical project management or a customer-facing role. - Demonstrate experience in digital marketing and executing go-to-market strategies. - Exhibit proficiency in managing multi-stakeholder engagements. Preferred qualifications: - Showcase expertise in technical support and troubleshooting, emphasizing a customer-first mindset and solution ownership, coupled with skills in business analysis, dashboard development, and data-driven insights. - Possess experience in consulting or business development, with the ability to identify and prioritize business opportunities. - Have knowledge of advertising solutions and the media landscape, encompassing both online and offline platforms. - Familiarity with Google Ads and the ability to focus on solving business challenges. - Capable of managing cross-functional and cross-regional partnerships. - Demonstrate the ability to influence executive leadership through effective communication and problem-solving skills. About the job: gTech Ads is responsible for providing support, media, and technical services to customers of all sizes across the complete Ad products stack. The team assists customers in maximizing the benefits of Ad and Publisher products, offering support and guidance when required. Services range from improving self-help options and in-product support to setting up accounts, implementing ad campaigns, and delivering media solutions tailored to customers" business and marketing needs. gTech Ads also provides complex technical and measurement solutions along with consultative support for large customers, offering both customized and scalable solutions worldwide. The team collaborates with Sales, Product, and Engineering teams within Google to develop innovative solutions, tools, and services that enhance product quality and client experience. Focused on ensuring customers achieve the best return on investment with Google, gTech Ads remains a trusted partner to its clients. Responsibilities: - Prepare frontline teams for launches and migrations for Measurement Platforms and Effectiveness, working closely with gTech Customer Support by facilitating activities such as training, SOP creation, and hotspot issue analysis. - Drive the activation of Measurement foundations products like Tagging, EC, and first-party Audiences, and develop a strategy for gTech Ads services to support regional goals. - Assist in prioritizing and defining goals and metrics, analyzing current gaps in performance. - Develop and maintain servicing plans for advertisers, continuously improving service strategies through an integrated MoS to adapt to changes in products and metrics. - Influence technical solutions to align with product priorities.,

About the job: Key responsibilities: 1. Technical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. 2. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business. Who can apply: Only those candidates can apply who: are from Bangalore only Salary: ₹ 2,83,000 - 3,06,000 /year Experience: 0 year(s) Deadline: 2025-08-30 23:59:59 Other perks: 5 days a week, Cab/Transportation facility, Health Insurance Skills required: Technical Analysis and Technical Support Other Requirements: Desired Skills and Abilities:  Excellent Communication Skills  Basic Telephone Etiquettes  MS Office  Basic System Navigation Skills  Customer Focus and Being Attentive  Troubleshooting  Good reasoning and analytical skills  Active listening skills  Ability to comprehend customer requirements well.  Good understanding of ISP. About Company: Established in 2024, Axi Workforce is a dynamic recruitment process outsourcing (RPO) firm dedicated to delivering exceptional manpower solutions to global and domestic clients. We specialize in connecting top talent with leading organizations across various sectors, including IT, KPO, manufacturing, BPO, and retail (inbound, outbound, and back-office operations).