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My Equation
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Technical Support Internship in Ahmedabad

Technical Support Internship in Ahmedabad

My Equation

0 years

0 Lacs

ahmedabad gujarat india

Posted:23 hours ago| Platform:

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Skills Required

support query resolve content robotics ai troubleshooting learning management training onboarding teaching engineering software solidworks ansys matlab ros fusion cutting technology

Work Mode

On-site

Job Type

Internship

Job Description

Selected Intern’s Day-to-day Responsibilities Include

Mentee Assistance & Query Resolution

Address and resolve mentee queries through email, WhatsApp, and calls.
Escalate complex technical concerns to mentors as needed.

Technical Knowledge & Content Support

Assist in preparing and curating technical material in Robotics, AI, and EV domains.
Create FAQs, troubleshooting guides, and knowledge resources for mentees.

Learning Management System (LMS) Administration

Update session recordings, assignments, and resources on the LMS.
Track mentee submissions and progress; generate performance reports.

Quality Assurance for Training Programs

Monitor live sessions to ensure training quality and delivery standards.
Provide structured feedback and suggest improvements for mentee experience.

Mentor Onboarding & Support

Assist in onboarding new mentors and guiding them on LMS and session processes.
Coordinate between mentors and operations team for smooth execution.

Teaching Assistance

Act as a Teaching Assistant during technical sessions.
Support mentees in using engineering tools and software such as: SolidWorks, Ansys, MATLAB, Gazebo, ROS 2, etc.

About Company: Our team at 'My Equation' is a tightly knit group of passionate individuals with a shared objective of achieving consistently excellent results as well as having fun in the process, welcoming, and growing. Made up of creative and enthusiastic individuals with a fusion of various backgrounds and defined futuristic ideologies. 'My Equation' aims to provide top-notch products with a reliance on cutting-edge technology. It's our secret recipe for an unsolved equation. With the motto to build a community of students and provide them with resources to find their way in the world through workshops and boot camps, 'My Equation' gives the next generation a platform to innovate, get inspired, and come up with ideas. We, at 'My Equation also aim to provide top-notch educational facilities to students around the world so that they can learn the materials and be more knowledgeable.

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