Technical Support Intern

Company Description

HB GADGET TECHNOLOGY & SOLUTIONS PVT LTD. is actively engaged in manufacturing, trading, and supplying spy gadgets, GPS systems for bikes, mobile DVRs, and GPS cars. The company provides qualitative assortment of products that are designed with premium quality components sourced from genuine vendors and cutting-edge technology. HB GADGET offers surveillance gadgets and tracking systems commonly used by detectors and agencies for evidence collection and vehicle tracking for clients

Role Overview

We are seeking a proactive Technical Support Intern to assist our team in troubleshooting, customer support, and product testing. This internship will provide hands-on experience with advanced surveillance and GPS technology while developing problem-solving and client communication skills.

Responsibilities

• Assist customers with technical queries via phone, email, or chat
• Provide troubleshooting support for GPS systems, mobile DVRs, and other gadgets
• Help with installation guidance and product demonstrations
• Document common technical issues and create support resources
• Test products and report bugs or technical malfunctions
• Collaborate with the technical and sales team to improve customer experience

Requirements

• Current student or recent graduate in Computer Science, IT, Electronics, or related field
• Basic knowledge of hardware, networking, and troubleshooting
• Strong communication and problem-solving skills
• Ability to learn quickly and work independently
• Customer-focused mindset

What We Offer

• Practical experience in technical support and customer handling
• Certificate of Internship on successful completion
• Paid Internship

Job Type: Internship
Contract length: 6 months

Language:

• English (Preferred)

Work Location: In person