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Technical Support Engineer

3 years

0 Lacs

Vadodara Gujarat India

Posted:12 hours ago| Platform: Linkedin logo

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Skills Required

support communication onedrive sharepoint troubleshooting servicenow cisco networking ip dhcp vpn software patching management documentation reporting

Work Mode

On-site

Job Type

Full Time

Job Description

We are Hiring for Senior Desktop Support Engineer. Role - Desktop Support L2 Location - Karjan (near Vadodara) Experience - 3+Years Budget – 4- 4.2 LPA Job Description: 1. Good English communication (spoken and written) 2. Hands-on experience with Office 365 (Outlook, Teams, OneDrive, SharePoint, etc.) 3. Good understanding of Windows OS (Windows 10/11) and basic troubleshooting 4. Familiarity with ticketing tools (ServiceNow, Remedy, or equivalent) 5. Experience with Cisco switches, Meraki. 6. Knowledge of basic networking concepts (IP, DNS, DHCP, VPN) 7. Experience with end-user support, hardware troubleshooting (laptops, desktops, printers) 8. Ability to manage software installations, patching, and updates 9. Understanding of Active Directory and basic user account management 10. Good documentation and reporting skills. Show more Show less

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