Technical Specialist

Job Description

Greetings from Wysetek!! We are recruiting for our Technology Solution Division Working Knowledge on Technology/ Product Knowledge (Any One is must): TrendMicro Apex One/ Vision one Location: Hyderabad Mode of Work: Onsite Overall 10 Position open for L1, L2 & L3 Job description Implementation & Troubleshooting Implementation of TrendMicro / Endpoint Encryption at client place as per the scope work and their requirement. Troubleshooting client issues and suggesting them best and optimal solution which can secure their systems and servers from theft attack. Giving remote and onsite support to the client. Escalating case to tech team whenever require. Closely working with endpoint encryption for enterprise. Firewall Endpoint Encryption Server Installation & SQL DB Installation for Trend Micro/ Firewall Endpoint Encryption Policy Server. As well as troubleshooting on encryption affected machine and issue resolutions. Closely working with Trend Micro or other antivirus product for enterprise. Trend Micro or other Antivirus Server Installation, Agent package creation, DLP policy management for enterprise users and antivirus agent troubleshooting as per the issue persist. Core Competencies Self-starter with a high energy level Ability to work with all levels of individuals. Good with Escalation matric know how Excellent communicator, both written and verbal Ability to articulate complex technical ideas. Ability to forecast accurately. Technical Experience: Degree qualified in a relevant field (B.E, B. Tech, Computer graduate) or equivalent experience in Implementation & troubleshooting on TrendMicro is essential. Relevant Certification will be advantageous. Show more Show less