Technical Specialist-Enterprise Apps

Primary Skill

• 4-6 years development and support project related working experience, at least 4+ years in SFDC.
• Hands on with SFDC as a Salesforce developer.
• 3+ hands on experience in SFDC LWC, Sales, Experience/community cloud.
• 2+ years of experience with Integration
• Should have 5+ years hands on experience in SFDC (Apex, VF, Webservices, Integration).
• Should have 3+ years hands on experience in SFDC lightning
• Able to translate the customer requirement and gap analysis into comprehensive technical design.
• Should have expertise in SFDC design patterns and implementation of the same.
• Strong communication skills and client interaction skills.
• Good understanding of SFDC classic and lightning platform, standard features and standard object structures.
• Should have working experience with Omni studio (Flex cards, Omni Script, Data Raptors, Integration Procedures).
• Basic Understanding of Einstein Analytics and Einstein Activity Capture.
• Familiar with Salesforce Best practices, Governor limits, Security model, Data masking, Shield Encryption etc.
• Has good exposure of DEVOPS, Release management process and familiarity with tools like Bitbucket, Jenkins, GIT, VSCode, SFDX, IDX workbench etc.
• Experience with tools like People Import, Workato, Dupe blocker is a plus.
  

Essential Skill

SFDC, CRM, Force.com, Lightning (LWC and AURA), Java Script, CSS, Webservices (SOAP, REST), Integration, Omni studio, Omni channel, Call Center CTI.

Additional Skill

Communities, Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud, CPQ, Financial Services cloud

Roles & Responsibilities

• Should be able to work as Senior developer and train the junior developer’s as well.
• Should be able to handle the team and manage work assignment and tracking.
• Able to translate the customer requirement and gap analysis into comprehensive technical design.
• Should have expertise in SFDC design patterns and implementation of the same.
• Able to manage resolution and response SLAs for production support tickets.
• Strong communication skills and client interaction skills.
• Good understanding of SFDC classic and lightning platform, standard features and standard object structures, Sales/Lead process.