Technical Specialist-Enterprise Apps

Primary Skill:

• 4-6 years development and support project related working experience, at least 4+ years in SFDC.
• Hands on with SFDC as a Salesforce developer.
• 3+ hands on experience in SFDC LWC, Sales, Experience/community cloud.
• 2+ years of experience with Integration
• Should have 5+ years hands on experience in SFDC (Apex, VF, Webservices, Integration).
• Should have 3+ years hands on experience in SFDC lightning
• Able to translate the customer requirement and gap analysis into comprehensive technical design.
• Should have expertise in SFDC design patterns and implementation of the same.
• Strong communication skills and client interaction skills.
• Good understanding of SFDC classic and lightning platform, standard features and standard object structures.
• Should have working experience with Omni studio (Flex cards, Omni Script, Data Raptors, Integration Procedures).
• Basic Understanding of Einstein Analytics and Einstein Activity Capture.
• Familiar with Salesforce Best practices, Governor limits, Security model, Data masking, Shield Encryption etc.
• Has good exposure of DEVOPS, Release management process and familiarity with tools like Bitbucket, Jenkins, GIT, VSCode, SFDX, IDX workbench etc.
• Experience with tools like People Import, Workato, Dupe blocker is a plus.

Essential Skill:

SFDC, CRM, Force.com, Lightning (LWC and AURA), Java Script, CSS, Webservices (SOAP, REST), Integration, Omni studio, Omni channel, Call Center CTI.

Client facing and good communication skills

Certifications: PD I, Admin, Sales cloud

Salesforce PD II certificate desirable.

Additional Skill:

Communities, Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud, CPQ, Financial Services cloud

Roles & Responsibilities:

• Should be able to work as Senior developer and train the junior developer’s as well.

• Should be able to handle the team and manage work assignment and tracking.

• Able to translate the customer requirement and gap analysis into comprehensive technical design.

• Should have expertise in SFDC design patterns and implementation of the same.

• Able to manage resolution and response SLAs for production support tickets.

• Strong communication skills and client interaction skills.

• Good understanding of SFDC classic and lightning platform, standard features and standard object structures, Sales/Lead process.