Work from Office
Full Time
Job Summary
Network Engineer
Responsibilities
Shifts are morning IST & afternoon IST (5 AM to 10 PM) with on-call roster.
Work is required from Walmart office in Marathahalli Bangalore. Other locations are not allowed.
3-6 years of overall experience is required in Network area
Handle day-to-day operations and respond to network-related tickets promptly and effectively
Ensure stable and reliable network services
DNS experience
Day-to-day network performance monitoring
Network troubleshooting and fault analysis hardware troubleshooting and repair
Trouble ticket generation and response carrier interface and escalations (Internal and External)
Installation of network hardware and software
Participate in a 24x7 call-out ROTA
Completion of ServiceNow tickets within the SLA. Perform network configuration changes in accordance with change management process
Perform root cause analysis for service interruption recovery creating preventative measures to deploy in the enterprise
Respond to alerts by following documented procedures for verifying determining the case and resolving or escalating as necessary
Create and maintain network documentation as it relates to network configuration network diagrams and processes
Review incident reports provided by vendors as well as draft internal incident summary reports to senior management when called for
Work closely with Engineering team for implementation of solutions
Work closely with regional and global teams to provide ongoing support for the global network infrastructure
Ensure adherence to SOPs for day-to-day operations set by the Network Architect/Engineering team
Strong understanding of the following technologies - IP Protocols (ICMP UDP TCP) IP filtering and firewalling Routing Protocols (BGP OSPF ISIS) Quality of Service MPLS STP RSTP .1q VLANs VPC HSRP VRRP STP VLAN etc) Wireless (Cisco and Juniper) and DDI (DNS DHCP and IPAM)
Experience of working on network equipment in large NOC/L2 team or large scale global environment with 24X7 global support model
Certifications Required
Cisco & Juniper certifications are plus
Cognizant
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