Technical Implementation Manager

As a Presales Implementation Engineer at Hexnode, you will play a crucial role in collaborating with sales and technical teams to understand customer requirements and translate them into technical solutions. Your responsibilities will include conducting product demonstrations, proof-of-concept deployments, and solution presentations for customers. You will design and implement security solutions, provide technical guidance during the presales cycle, and ensure successful deployments and configurations of cybersecurity products. Additionally, you will stay updated with the latest trends in the cybersecurity domain and support clients in managing and securing devices, networks, and endpoints. Key Responsibilities: - Collaborate with sales and technical teams to understand customer requirements and translate them into technical solutions. - Conduct product demonstrations, proof-of-concept deployments, and solution presentations for customers. - Design and implement security solutions, including MDM, RMM, and Patch Management tools, based on customer needs and business goals. - Provide technical guidance and advice to clients during the presales cycle. - Assist in creating and customizing proposals, responses to RFPs, and technical documentation. - Troubleshoot and resolve technical issues during presales and post-sales phases. - Stay updated with the latest trends and advancements in the cybersecurity domain, particularly related to MDM, RMM, and Patch Management. - Support clients in managing and securing devices, networks, and endpoints. - Maintain high levels of customer satisfaction by ensuring timely and efficient implementation of solutions. Qualifications Required: - 2-5 years of experience in the cybersecurity domain, focusing on MDM, RMM, or Patch Management tools. - Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching. - Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune. - Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM. - Hands-on experience in presales activities, including customer engagements, presentations, and demos. - Strong communication skills with the ability to articulate technical concepts to non-technical audiences. - Ability to manage customer expectations, solve problems quickly, and work under pressure. - Basic understanding of network security, endpoint protection, and IT infrastructure. - Bachelor's degree in Computer Science, Information Technology, or related field (preferred). Desired Skills: - Certifications such as CompTIA Security+, CISSP, or other relevant cybersecurity certifications. - Experience in network security and endpoint management. - Knowledge of cloud security concepts and technologies.,