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2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
NTT DATA is looking for a Field Tech Specialist - Tech Bar to join our team in Hyderabad, Telangana, India. As a Field Tech Specialist, you will be responsible for providing support to the organization's end-user base, responding to service requests and incidents, and collaborating with various teams to resolve issues effectively. You will lead the Hyderabad team and work closely with other tech teams in the region. Key responsibilities include imaging and managing laptops using Intune imaging and Airwatch portal management, managing hardware lifecycle, acting as the 1st Level Point of Contact for escalations, and managing tickets on ServiceNow ITIL tool based on priorities and SLAs. You will also handle mobile device assets, JAMF portal, and support end users in installing software applications and ensuring project requirements are met. Additionally, you will collaborate with cross-functional teams, assist the network management team with onsite support for network upgrades, troubleshoot technical issues, conduct training for field service techs, and analyze complex problems to provide practical solutions. You will build and manage customer relationships, both internal and external, to align with client needs. To be successful in this role, you should have 3-5 years of experience in desktop support for software and hardware troubleshooting in Windows OS and MAC OS environments, minimum 2 years of experience in Microsoft Intune, IOS, JAMF Apple Device management, and Tangoe. You should also have at least 2 years of team lead experience, a good understanding of the ITIL framework, and experience using ITSM tools like ServiceNow and Remedy. NTT DATA is a global innovator of business and technology services, serving a significant portion of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. With experts in over 50 countries and a robust partner ecosystem, our services include consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and more. We are a leading provider of digital and AI infrastructure worldwide, part of the NTT Group investing significantly in R&D to support organizations and society in transitioning confidently to the digital future. Visit us at us.nttdata.com.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a leading provider of comprehensive human resource services in India, Viraaj HR Solutions is dedicated to empowering organizations by connecting them with the best talents in the industry. Our mission revolves around fostering a culture of respect, integrity, and collaboration, ensuring that both our clients and candidates thrive in a supportive environment. We are committed to tailoring recruitment strategies to meet the unique needs of each business, thereby driving success effectively. In this role, you will be responsible for managing and administering Microsoft Intune and SCCM environments. Your duties will include designing and executing software deployment strategies, offering expert guidance on Windows operating systems and troubleshooting, configuring and maintaining group policies for optimal system performance, overseeing endpoint security measures and compliance protocols, collaborating with IT teams to enhance system performance and reliability, conducting regular system audits and assessments, providing technical support to end-users regarding software issues, implementing data backup and recovery solutions, monitoring system performance, conducting necessary upgrades, documenting system configurations and operational procedures, assisting in the development of IT policies and procedures, coordinating with vendors to resolve complex technical issues, training and mentoring junior staff on best practices and new technologies, and ensuring the integrity and security of company data. To excel in this role, you should have proven experience as an Intune and SCCM Subject Matter Expert, a strong understanding of Windows OS and troubleshooting techniques, experience in network configuration and management, familiarity with Active Directory and Group Policy management, solid experience with endpoint security solutions, knowledge of data backup and recovery procedures, excellent problem-solving and analytical skills, strong communication and interpersonal abilities, the ability to work independently and within a team, relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate (preferred), experience with the ITIL framework (preferred), knowledge of cloud services (advantageous), the ability to manage multiple tasks and priorities effectively, being detail-oriented with strong organizational skills, and a proactive approach to learning and development. This is an on-site position based in India, and candidates should be prepared to work in a dynamic office environment.,
Posted 3 days ago
3.0 - 7.0 years
0 - 2 Lacs
Mumbai
Work from Office
Job Title: VIP Support Engineer Experience: 3+ Years Salary: 26,000/month Location: BKC, Mumbai Job Type: Full-Time Job Summary: We are hiring a VIP Support Engineer with at least 3 years of experience in IT support. You will be responsible for resolving technical issues for senior executives, ensuring fast and professional service. Responsibilities: Support VIP users with hardware, software, and network issues Troubleshoot Windows OS, Microsoft Office, Intune, and basic networking Provide quick and clear communication Keep records of issues and solutions Coordinate with other IT teams as needed Requirements: Graduate with 3+ years of IT support experience Good written and verbal communication Knowledge of Windows OS, Office tools, Intune, basic networking Must have relevant IT certification Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 4 days ago
3.0 - 6.0 years
0 - 2 Lacs
Mumbai
Work from Office
Experience Required: 2+ years Salary: 22,00/month Job Description: We are seeking a skilled Technical Support Engineer to provide end-to-end remote support, troubleshooting, and installation services. The ideal candidate will have strong technical knowledge, excellent communication skills, and relevant certifications. Key Responsibilities: Provide support for resolving user requests and technical issue. Troubleshoot software, hardware, and network-related problems Assist with installation and configuration of systems and applications Maintain clear communication with users and internal teams Ensure timely ticket resolution through remote support tools Requirements: Strong knowledge of Windows OS , Office software , Microsoft Intune , and basic networking Excellent written and oral communication skills Ability to troubleshoot and solve technical issues independently. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a global group of life-saving technology companies, Halma is dedicated to pushing the boundaries of science and technology. With headquarters in the UK and operations spanning 23 countries, including regional hubs in India, China, Brazil, and the US, we have a diverse portfolio of nearly 50 companies specializing in market-leading technologies. For over 42 years, our purpose-driven approach, strategic initiatives, talented workforce, unique DNA, and sustainable business model have consistently delivered remarkable long-term growth in revenues and profits. Halma stands out as an FTSE 100 company by annually increasing dividends by 5%, a feat unparalleled by any other company on the London Stock Exchange. Why Join Us Certified as a Great Place to Work, Halma fosters an employee-centric culture based on autonomy, trust, respect, humility, work-life balance, team spirit, and approachable leadership. We provide a safe and inclusive workplace where individuality is celebrated, and everyone is encouraged to leverage their unique talents and backgrounds to drive meaningful outcomes. Position Objective: We are currently looking for dedicated cyber security professionals to join our 24/7 security operations team. In this role, you will play a crucial part in monitoring Halma Group's centralized infrastructure for malicious activities, analyzing logs to detect attack patterns, and ensuring timely responses to infiltration attempts. Additionally, you will manage technical support requests related to security devices integrated into Halma's infrastructure. Responsibilities: - Lead a team of security analysts on an 8-hour rotational shift schedule. - Conduct real-time security monitoring and respond to incidents using various tools and methodologies. - Maintain the group's infrastructure to meet service level expectations. - Develop and manage Security Information and Event Management (SIEM) use cases. - Identify and document incidents through proactive threat hunting. - Perform vulnerability assessments within Halma's network infrastructure and collaborate with stakeholders to mitigate risks. - Design and refine the Incident Response Playbook for enhanced reaction protocols. - Conduct post-incident analyses to improve Halma's incident response processes. - Propose innovative security control measures and solutions. - Provide technical support for security infrastructure, including SIEM, VPN, Antivirus, EDR, and Endpoint Management systems. - Possess a strong understanding of Windows/macOS operating systems and related security measures. - Monitor and manage security incidents for Halma's headquarters and subsidiary companies. - Utilize problem-solving skills during security incidents and alerts investigations. - Perform additional tasks such as generating vulnerability reports and contributing to process improvements. Critical Success Factors: - Resolve security incidents, support issues, and service requests within SLAs. - Contribute to enhancing processes, systems, and services provided by Halma IT. Qualifications: - Bachelor's degree in computer science or IT. Preferred Certifications: - CompTIA Security+, CEH - Microsoft Security certifications like SC-200/SC-300/SC-400 Desirable Certifications: - Any SIEM certifications, any Network certifications Experience: - 5 to 8 years of total experience. - Knowledge of vendor firewall and Remote Access solutions. - Exposure to security technologies, including Incident Response and Microsoft Sentinel. - Familiarity with Active Directory, server virtualization, and Microsoft technologies. - Experience with Microsoft Defender, Microsoft Intune, Cato Networks (VPN and Firewall), Azure Sentinel, and KQL is advantageous.,
Posted 6 days ago
12.0 - 18.0 years
20 - 25 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Minimum 12+ years in above mentioned security tools in Banking, Financial Services and Insurance (BFSI)/ Non-Banking Financial Company (NBFC)/ Payment industries/ out of which at least past 5 years should have been in mentioned security tool deployments. Preferred candidate profile MS Defender for Endpoints (EDR/ATP),Office 365,Active Directory, Microsoft Intune, Anti-Virus, Trend Micro
Posted 1 week ago
2.0 - 7.0 years
5 - 13 Lacs
Vadodara
Hybrid
Bachelor's degree in computer science, Information Systems, or related field. 24 years of hands-on experience in desktop engineering, systems deployment, or endpoint management roles. Proficiency in Windows OS deployment (11), troubleshooting, and support. Working knowledge of MDT, MECM/SCCM, and Intune/Microsoft Endpoint Manager. Experience with software packaging, patching strategies, and automated deployment. Solid understanding of Group Policy, Active Directory, Azure AD, and Microsoft Entra ID. Familiarity with mobile platforms (Android/iOS) and MDM tools. Strong problem-solving, diagnostic, and root-cause analysis skills. Excellent communication skills and ability to collaborate with cross-functional teams. Fluency in English is required Experience with Virtual Desktop Infrastructure (VDI) platforms. Familiarity with security policies, compliance enforcement, and endpoint encryption (e.g., BitLocker). Understanding of ITIL processes; certification is a plus. Basic PowerShell scripting knowledge for task automation and troubleshooting.
Posted 1 week ago
3.0 - 5.0 years
5 - 12 Lacs
Bengaluru
Work from Office
Job Summary: As part of the Shared Services IT Operations team, the Microsoft Intune Administrator will play a pivotal role in designing, administering and enhancing the enterprise-wide endpoint management infrastructure. This position requires deep expertise in Microsoft Intune/Endpoint Manager and associated security controls to ensure secure, compliant, and efficient device lifecycle management across TUV SUDs global environment. The successful candidate will contribute to the implementation of a modern, scalable endpoint strategy aligned with Zero Trust principles and serve as a subject matter expert for device enrollment, configuration policies, compliance enforcement, and operational automation. Role & responsibilities: 1. Endpoint Lifecycle Management & Configuration Lead deployment and lifecycle management of mobile and desktop endpoints via Microsoft Intune (MDM/MAM), supporting Windows, iOS, and Android platforms. Manage device enrollment methods including Windows Autopilot, Apple DEP, and Android Enterprise, ensuring consistent onboarding experiences. Oversee device provisioning, policy application, and user profile configurations aligned to business and security needs. 2. Compliance Policy Management & Conditional Access Define, implement and manage compliance policies and configuration profiles using Microsoft Endpoint Manager. Configure security baselines such as encryption (BitLocker), Defender policies, passcode requirements, and firewall settings. Collaborate with identity and access teams to define and manage Conditional Access policies using Azure Active Directory. 3. Security & Endpoint Protection Controls Manage remote wipe, selective wipe, and lost device remediation procedures. Coordinate with cybersecurity teams to implement endpoint protection standards, VPN configurations, MFA enforcement, and mobile threat defense. Assist with device posture validation and threat detection integrations via Microsoft Defender for Endpoint. 4. Application and Patch Deployment Administer software distribution workflows and Windows Update for Business (WUFB) policies. Deploy OS patches, feature updates, and third-party applications to maintain a secure and updated device fleet. Maintain the software deployment catalogue and monitor installation compliance. 5. Monitoring, Analytics & Reporting Monitor device health, status, and compliance using Microsoft Endpoint Manager, Log Analytics and Intune dashboards. Create and maintain dashboards, operational reports, and executive summaries for compliance and audit purposes. Participate in IT governance reviews and deliver metrics aligned to performance SLAs. 6. Operational Support & Collaboration Act as operation support for Intune-related escalations from regional IT teams and service desk. Provide guidance and mentoring to local administrators and regional business units on MDM best practices. Collaborate cross-functionally with security, cloud, and infrastructure teams to ensure consistent endpoint alignment with global strategy. 7. Documentation & Knowledge Management Maintain technical documentation including architecture diagrams, standard operating procedures (SOPs), deployment guides, and training materials. Contribute to the central knowledge base and change control processes. Continuously evaluate Intune feature releases and contribute to roadmap improvements Preferred candidate profile: Minimum 3-5 years of experience in managing Microsoft Intune/Endpoint Manager in a global enterprise setting. Proficient in Intune, Azure AD, Autopilot, Conditional Access, and Microsoft security baselines. Skilled in PowerShell scripting for automation, troubleshooting, and bulk policy deployment. Experience with Apple Business Manager, Google Enterprise Enrollment, and Android management platforms. Knowledge of Zero Trust architecture, endpoint protection integration, and modern access control practices. Deep understanding of Windows, iOS, and Android management ecosystems. Strong analytical skills in root cause analysis and issue remediation. Excellent verbal and written communication skills, with ability to interface across global teams. Interested candidates, please email your updated resume to basavaraj.ym@tuvsud.com Thanks & Regards, TUV SUD
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
The Digital Workplace Practice Head plays a crucial role in shaping and implementing the digital workplace strategy to enhance employee experiences through seamless technology integration. As a visionary leader, you will be responsible for driving presales and solutions for digital workplace initiatives, requiring a deep understanding of digital tools, collaboration platforms, and workplace trends. Your main responsibilities will include formulating and executing a comprehensive digital workplace strategy aligned with the company's objectives, leading a team in designing and managing digital workplace solutions, overseeing RFP and RFI processes, collaborating with cross-functional teams to identify digital workplace needs, and promoting the adoption of digital solutions for improved productivity and collaboration. It is essential to stay updated on industry trends and emerging technologies to enhance the digital workplace environment continually. Candidates for this role should have a Bachelor's degree in information technology, Business Administration, or related fields, with a preference for a Master's degree. Proven experience in leading digital workplace initiatives, strong knowledge of digital tools and collaboration platforms, excellent project management skills, outstanding communication and interpersonal skills, and the ability to leverage data for continuous improvement are key qualifications. Driving change and fostering innovation within the organization are also essential skills. In addition to the core responsibilities, the role will involve extensive experience in solution RFP response, end-to-end solutioning of digital workplace solutions, industry trend analysis, and alignment with future workplace strategy. Specific expertise in various technologies such as Modern Management, Microsoft Intune, SCCM, Mobile Device Management, DaaS, Field Services, DEX, Print Management Solutions, Remote support services, M365 services, Sharepoint, Email, and OneDrive is required. Experience in migration, VDI technologies, on-premises, and cloud-based solutions, as well as hands-on experience in responding to RFPs and building proposals, is crucial. Preferred skills include proficiency in Cloud Platform and Modern Workplace Transformation Services. The successful candidate should be competent in presenting solutions to global clients, possess excellent written and communication skills, and have a strong focus on building operating models for delivery and defining team roles for project execution.,
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Mobile Device Management (MDM) Specialist with 10 years of experience in Microsoft Intune, you will be responsible for providing advanced troubleshooting, policy design, and strategic implementation of mobile and endpoint management solutions across the enterprise. Your role will involve managing device enrollment, compliance policies, conditional access, and application deployment for Windows, iOS, Android, and macOS devices. Your key responsibilities will include: - Providing L3 support for Microsoft Intune and related MDM technologies - Designing, implementing, and maintaining Intune policies - Troubleshooting complex issues related to device configuration, app deployment, and user access - Collaborating with security and infrastructure teams to ensure secure device management - Monitoring and optimizing Intune performance, reporting, and analytics - Leading Intune migration projects and contributing to enterprise mobility strategy - Documenting technical procedures, configurations, and best practices - Mentoring L1 and L2 support teams and providing knowledge transfer In addition to your expertise in Microsoft Intune, you should have experience with Microsoft Endpoint Manager SCCM integration, co-management, and familiarity with Apple Business Manager, Android Enterprise, and Windows Autopilot. Excellent problem-solving, communication, and documentation skills are essential for this role. Relevant certifications such as Microsoft Certified Endpoint Administrator Associate would be a plus. Preferred skills include experience with Symantec Endpoint Protection, JAMF, Microsoft Security Essentials, iOS development platform, and other leading MDM products. Your in-depth knowledge and hands-on experience in MDM, EMM, and Intune will be critical in ensuring the effective management of mobile devices and endpoints within the organization.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
indore, madhya pradesh
On-site
Ascentt is at the forefront of developing advanced data analytics & AI/ML solutions for prominent automotive and manufacturing companies worldwide. We specialize in transforming enterprise data into real-time decisions through cutting-edge machine learning and GenAI technologies. Our dedicated team tackles complex engineering challenges on a large scale, delivering tangible impacts across various industries. If you are a passionate innovator, we invite you to join us in shaping the future of industrial intelligence. We are looking for a proficient IT Asset Manager to take charge of the lifecycle management of IT hardware and software assets, with a primary focus on company-issued laptops (Windows and Mac). In this role, you will be responsible for maintaining precise inventory records, ensuring prompt software updates and patching, and establishing centralized management practices to uphold compliance, security, and operational efficiency. Responsibilities: Asset Lifecycle Management: - Maintain up-to-date records of IT assets, including assignment, location, lifecycle status, and warranty information. - Supervise the procurement, deployment, maintenance, and decommissioning of laptops and peripherals. - Implement and uphold policies governing hardware and software asset usage. Software Update & Patch Management: - Administer centralized software deployment and patching using tools like Microsoft Intune, Jamf, or similar solutions. - Ensure regular updates, security patches, and compliance on Windows and macOS endpoints. - Monitor and report patch compliance status and rectify non-compliant systems. Endpoint Configuration & Compliance: - Define and enforce standard operating environments (SOE) for Windows and Mac devices. - Apply configuration policies, security baselines, and MDM (Mobile Device Management) practices. - Provide support for remote device setup, configuration, and management. Vendor & License Management: - Track and manage software licenses to ensure compliance with vendor agreements. - Collaborate with procurement for license renewals and hardware acquisitions. - Engage with vendors and support teams to address escalated issues or warranty claims. Reporting & Auditing: - Generate routine reports on asset inventory, license utilization, and patch compliance. - Prepare for and assist in internal or external IT audits. - Identify opportunities for cost optimization and risk mitigation. Qualifications: - Bachelor's degree in Information Technology, Computer Science, or a related field. - Minimum 4 years of experience in IT asset management or endpoint management. - Proficiency in tools such as Microsoft Intune, Jamf, SCCM, or equivalent platforms. - Sound knowledge of Windows and macOS administration, patching, and configuration management. - Familiarity with ITIL practices and asset lifecycle frameworks. - Strong organizational, analytical, and communication skills. Preferred Skills: - ITIL or relevant certification (e.g., CSAM, CHAMP). - Experience with automated software deployment solutions. - Understanding of cybersecurity principles and endpoint protection tools.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You will be an IT Analyst responsible for maintaining the productivity of computer users and enhancing employee satisfaction by addressing any procedural or operational difficulties related to IT applications, Infrastructure, endpoints, or services. Your key duties will include serving as the initial point of contact for employees requiring technical assistance, delivering exceptional customer service in all employee interactions, and working with various Microsoft technologies such as Azure, M365, Dynamics, Power Platform, and Power BI. Your responsibilities will encompass operational excellence, including diagnosing and resolving employee workstation problems, following best practices in resolving helpdesk tickets, performing preventative maintenance, and escalating issues when necessary. You will also focus on providing top-notch customer service by offering clear and constant updated support to internal customers with empathy and urgency. To qualify for this role, you should hold a Bachelor's degree or have a minimum of 5 years of IT experience, along with specific experience in Azure, applications, and desktop support. Proficiency in Office 365 support, strong communication skills, a customer service-oriented mindset, and the ability to ask targeted questions to identify problem root causes are essential. Being a self-starter, highly motivated team player, and having an understanding of how environmental changes can impact business operations are also crucial. Preferred qualifications include certifications such as Microsoft AZ-104, Power Platform Fundamentals, CompTIA A+, Network+, and Security+. The working environment may involve working both indoors and outdoors, operating office machinery, and collaborating closely with colleagues. Physical requirements may include activities such as walking, standing, sitting, lifting, and perceiving depth. In conclusion, this job description outlines the general duties, accountabilities, and physical requirements associated with the position of an IT Analyst. It is important to note that the responsibilities and requirements are subject to modifications to accommodate individuals with disabilities. This description does not limit the tasks expected of an employee, and additional job-related instructions may be provided by supervisors. Success in this role will require possessing the knowledge, skills, and abilities to perform duties proficiently.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
MECPL is a construction company specializing in Civil, Structural & Interior Contracts. We focus on delighting clients by consistently meeting requirements and exceeding expectations through Quality Construction, Timely completion, and After Sales Service of Industrial, Commercial & Institutional Projects. Our use of state-of-the-art technology and commitment to quality construction keeps us at the forefront of the industry. This is a full-time on-site Information Technology Security role located in Pune at MECPL. The role involves implementing cybersecurity measures, ensuring network security, managing information security, and overseeing application security on a day-to-day basis. You will lead the organization's cybersecurity posture and ensure the safe deployment and operation of cloud platforms, SaaS apps, and user identity systems. Key Responsibilities: - Implement firewalls, MFA, endpoint detection (EDR/XDR) - Ensure Email security: SPF, DKIM, DMARC; spam/phishing protection - Monitor threats, audit logs, VPN, and remote access policies - Maintain Microsoft 365 / Google Workspace security configuration - Oversee Cloud workload security (if using AWS, Azure, GCP) Must-Have Skills: - CISSP/CEH/CISM preferred or equivalent experience - Knowledge of SIEM tools, endpoint security (CrowdStrike, SentinelOne) - Familiarity with Microsoft Intune, Google Admin Console, Okta/Azure AD Qualifications: - Cybersecurity, Network Security, and Information Security skills - Experience in Information Technology and Application Security - Strong understanding of security principles and best practices - Certifications like CISSP, CISM, or CISA are a plus - Bachelor's degree in Computer Science, Information Technology, or a related field - Relevant work experience in IT security roles,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
The primary responsibility of this role is to provide first contact resolution via phone, email, or Teams chat and convey solutions for computer systems, software, and hardware. You are expected to properly escalate unresolved queries to the next level support and track, route, and redirect problems to the correct resources. Additionally, you will write and conduct training sessions for computer users and ensure the daily performance of computer systems. Your troubleshooting skills will be crucial as you will be required to ask the right questions to determine the nature of a problem and walk clients through the problem-solving processes. Face-to-face interaction with clients is also a part of this role. Furthermore, you will be responsible for installing, modifying, and repairing computer hardware and software, as well as troubleshooting computer peripherals for users. Running diagnostic programs, performing general cleanup maintenance tasks, and resolving connectivity issues with Local Area Networks (LAN), Wide Area Networks (WAN), and Wireless access points are also key aspects of this position. You will be expected to maintain a knowledge base of procedures, products, and services for both help desk and self-help tools, follow up with clients, provide feedback, and ensure that problems are resolved satisfactorily. In addition to client support tasks, you will assist in Asset Management Administration, support on-call rotation, and collaborate with IT Infrastructure support teams to enhance technical knowledge. Providing training and mentoring to Level 1 help desk team members, contributing technical guidance and best practices to the team, and assisting in the growth and development of new associates are also part of your responsibilities. Monitoring tickets, managing small IT projects, and ensuring proper escalation and resolution of incidents consistent with agreed SLAs will be required. This role may involve extended periods of sitting or standing and the use of standard office equipment. To excel in this position, you should have proficiency in Microsoft Office, be able to work effectively in a team environment, and demonstrate proven experience in help desk support and desktop support. Strong communication skills, advanced troubleshooting abilities, multitasking skills, good judgment, confidence, and organizational skills are essential. Additionally, having the ability to think from a client's perspective, deliver solutions tailored to various levels of client proficiency, and showcase leadership abilities are crucial for success in this role. A Bachelor's degree or a minimum of 5 years of experience in Client Support/Application Admin is required for this position. Proficiency in Application Support, Helpdesk Support, Desktop Support, Solution Provider, Active Directory, Windows OS, and O365 administration is necessary. Professional IT certifications such as CompTIA A+, Network+, and Microsoft IT Support are a strong plus. Disclaimer: The above description is intended to provide a general overview of the responsibilities associated with this position and should not be considered an exhaustive list. Personnel in this role may be required to perform duties outside their normal responsibilities as needed. Experience: - 5 years of experience in Active Directory, Windows OS, and O365 administration - 5 years of experience in Client Support/Application Admin - 3 years of experience in strong communication skills (verbal, written, presentation) - 5 years of proven work experience in providing help desk support and desktop support Education: - Bachelor's degree or higher Behaviors: - Detail-oriented: Capable of executing tasks with precision and attention to detail - Functional expert: Recognized as a thought leader in a particular subject Motivations: - Self-starter: Inspired to perform independently - Ability to make an impact: Motivated by the opportunity to contribute to project or organizational success,
Posted 3 weeks ago
7.0 - 12.0 years
12 - 22 Lacs
Chennai
Work from Office
Greetings from SwaaS Role : Windows Desktop & Virtualization Engineer Location : Chennai, Mode : Work from Office JD: Key Responsibilities Engineer and support Windows 10/11 desktop environments, ensuring performance, security, and compliance. Lead the deployment and management of Microsoft Intune for Windows device provisioning, configuration, and lifecycle management. Design, implement, and support Citrix Virtual Apps and Desktops and Citrix Workspace environments, including image management and application delivery. Manage and optimize Windows 365 Cloud PCs, ensuring seamless integration with enterprise systems. Develop and maintain PowerShell scripts for automation of desktop and virtual environment tasks. Collaborate with security and infrastructure teams to implement Zero Trust and modern device management principles. Provide Level 3 support for complex Windows and virtualization issues and mentor junior engineers. Maintain documentation for engineering standards, procedures, and troubleshooting guides. Evaluate new tools and technologies to enhance the Windows desktop and virtualization experience. Interested candidates please share your CV to deepa@swaas.net
Posted 3 weeks ago
7.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
Minimum experience of 6 years in managing Microsoft Intune ( Intune Administrator ),Microsoft O365 Platform & SharePoint Online. Act as the internal focal point for M365/Azure technologies, working with internal resources to facilitate cloud adoption. Perform day-to-day management and administration for Exchange Online system within an Office 365 hybrid/cloud environment. Experience working with an on-prem environment that is synced to the cloud. Enterprise active directory/domain controller set up, configuration and troubleshooting experience, Active Directory system State Backups/Recovery. Expert Knowledge of Microsoft Windows 2016/2019 Administration: Install, Configure & manage. Experience in Migrating Users, Groups, Workstations and Application window Servers from Source Domain to Target Administration of user Accounts, Groups, Resources, Security, Backup strategies in window Servers 2016/2019 Expert Knowledge of Microsoft Windows Active Directory (Forests, Domains, AD Partitions, FSMO Roles, Sites, Subnets, Replications, AD Backup/Restore, Group Policies, Security, implementation of Group Policy, domain consolidation) Knowledge on TCP/IP, DNS, DHCP, Power shell scripting Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through innovation, process and procedure Experience as a Server Administrator or similar role for Windows & HyperV, Monitoring of VM`s. Configuration of servers, operating systems administration, CIS hardening, firewall including but not limited to management of users, processes, resource contention, preventive maintenance and management of updates & patches to ensure that the system is properly updated Change Management, Incident management, Schedule and manage regular backups Testing, regularly update firmware to protect against vulnerabilities. Solid understanding of ITIL framework & best practices Knowledge of exchange PowerShell & Nessus vulnerability assessment tool. Worked on monitoring tool. Knowledge of Email gateway\antispam. Perform troubleshooting, root cause analysis, and performance benchmarking. Generate and distribute monthly statistical reporting. Provide support for issues ranging from single-user issues to system-wide problems.
Posted 3 weeks ago
15.0 - 22.0 years
25 - 30 Lacs
Pune
Work from Office
Looking for a Workstation Service Owner to manage and optimize workstation services within our Unified Endpoint Management (UEM) team. Lead a team, drive innovation, and ensure efficient, secure, and user-friendly workstations for the company. Required Candidate profile Degree in Information Technology, Computer Science Managing workstation services within an IT environment. Strong Unified Endpoint Management principles Microsoft Intune and Entra ID, Android, IOS
Posted 3 weeks ago
3.0 - 8.0 years
2 - 7 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Hybrid
Hi All, Greetings of the day! Currently we are having opening for the position of Microsoft Office 365 Administrator with one of a leading Investment Banking Company. Position Purpose Supporting INDIA & APAC end users with Messaging MS Exchange, Outlook, MobileIron, Intune, IronPort backend Infrastructure. Excellent knowledge and experience with following systems (must be with expert knowledge on following) : Exchange 2016, Office 365 and Microsoft Outlook Active directory (Basic knowledge of AD, GPO, scripting, etc..) MobileIron MDM and IronPort PowerShell Understanding of core IT infra setup : Wintel systems : Windows Server 2012/2016 Network : WIN/MAN/LAN topology, ICP/DMZ, F5 Load Balancer, Firewall Storage : NAS/SAN/DAS MS DNS, Windows 7/10 Responsibilities Provide technical support to manage messaging services like Email, instant messaging and mobile device management. This includes Microsoft Exchange, Office 365, Skype, MS Teams, MobileIron, IronPort and Symphony. Able to monitor and manage the uptime of messaging infrastructure. Able to apply incident remediation, change management and patch management procedures for messaging services. Must have a continual improvement, risk mitigation focus, and proactively improve the monitoring, efficiency, reliability, capacity and quality of all IT services under his managed perimeter. Responsible for having an operational up to date BCP / DR documented and tested. Able to work in different shifts or on weekends to manage the service delivery. Liaising with Business Application Teams, Regional IT Teams, Global Infrastructure Support and IT Security Teams to resolve issues, complete tasks and deliver projects in a timely fashion. Responsible for the SLA section related to the tower: SLA definition, reporting, dashboards. Ensure the coordination and collaboration with regional / Global Head of the relevant functional area. Ensure that the instructions and guidelines of the Group (esp. IT Security guidelines and Global ITI&P Governance) are respected and the architecture is validated. Responsible for controls to be run for as well as the closure of audit points related to the tower. Interested and relevant candidates can share their updated resume at dipti.ghavri@kiya.ai
Posted 4 weeks ago
10.0 - 15.0 years
20 - 35 Lacs
Hyderabad
Work from Office
Role & responsibilities Perform troubleshooting and resolution of advanced technical problems handed off from lower-level support teams. Provide innovative technical solutions to unique and challenging problems within a large enterprise. Implement advanced technical solutions as designed and handed off from engineering teams. After-hours work may be required when implementing technical solutions for the enterprise. Intermediate to advanced knowledge of one or more of the following: Windows desktop operating systems Microsoft Configuration Manger (SCCM) and/or Microsoft Intune Industry standard imaging practices, leveraging DISM, MDT or similar Active Directory and Group Policy design and implementation PowerShell, VBScript, JavaScript, or similar Microsoft Azure implementations Preferred candidate profile Bachelors degree in data science, Computer Science, Information Technology, or a related field Overall, 11-13 years of experience required Experience: Minimum of 5 years working in an enterprise IT environment. Bachelors degree or equivalent experience a plus.
Posted 1 month ago
7.0 - 11.0 years
15 - 30 Lacs
Chennai
Remote
• 7+ yrs of IT infrastructure/asset management. • 5+ yrs of exp managing or implementing Microsoft Intune and M365 enterprise environments. • Exp in service desk operations (ITIL v3/v4 preferred). • Endpoint security, license management.
Posted 1 month ago
5.0 - 8.0 years
19 - 20 Lacs
Bengaluru
Work from Office
Job Summary: We are looking for a highly skilled MDM & Intune Specialist with 58 years of experience in Managing enterprise mobile and endpoint environments. The ideal candidate will have deep Expertise in Microsoft Intune for iOS and Android device management, with working knowledge of SCCM (System Center Configuration Manager) for Windows endpoints. Experience with Samsung Knox EFOTA and Windows Intune is a plus. Key Responsibilities: Mobile Device Management (MDM) Intune (Primary Focus): - Configure, deploy, and manage iOS and Android devices using Microsoft Intune. - Create and maintain compliance policies, Configuration profiles, app protection policies, and conditional access. Manage mobile application Deployment, updates, and lifecycle using Intune and Apple/Google enterprise tools. - Integrate with apple Business Manager (ABM) and Android Enterprise for seamless device provisioning. Monitor and troubleshoot device enrollment, policy application, and user access issues. Endpoint Management SCCM & Windows Intune (Secondary): - Support Windows 10/11 device Management using Intune and SCCM. - Assist in co-management scenarios between SCCM and Intune. - Deploy and manage Windows updates, software packages, and compliance baselines. - Maintain SCCM infrastructure, including distribution points, collections, and reporting. Optional/Preferred: - Manage Samsung Knox EFOTA for firmware updates and policy enforcement On Samsung Android devices. - Automate tasks using PowerShell or Graph API for Intune and SCCM. - Collaborate with security teams to ensure endpoint compliance, data protection, and Zero-trust policies. Required Skills & Qualifications: 58 years of hands-on experience with Microsoft Intune and MDM for iOS and Android. Strong Understanding of mobile security, compliance frameworks, and conditional access. Experience with SCCM for Windows device management and software deployment. Familiarity with Apple Business Manager, Android Enterprise, and Knox Mobile Enrollment. Good understanding of Azure AD, Endpoint Security, and Microsoft 365 ecosystem. Strong troubleshooting, documentation, and communication skills. Nice to Have: - Experience with Samsung Knox EFOTA. - Microsoft certifications (e.g., MD-102, MS-102, SC-300). - Experience with PowerShell scripting or Graph API for automation.
Posted 1 month ago
5.0 - 8.0 years
7 - 15 Lacs
Gurugram
Work from Office
Role & responsibilities Bachelors degree in Computer Science, Information Technology, or a related field. - Proven experience in Solution Architect consulting, technical sales, or solution architecture within the IT industry. - Strong expertise in Apple ecosystem management, including macOS, iOS, and iPadOS devices. - Hands-on experience with Microsoft Intune, including configuration, deployment, and troubleshooting. - Familiarity with other MDM solutions and their integration capabilities (e.g., Jamf, VMware Workspace ONE) is a plus. - Excellent communication skills with the ability to present technical information clearly and concisely to both technical and non-technical audiences.
Posted 1 month ago
5.0 - 9.0 years
20 - 27 Lacs
Pune
Hybrid
Application (workstations & mobile)- Deployment &Configuration, Management & Support, Collaboration & Coordination, Security & Compliance, Policy Development & Documentation, Training & Awareness, Continuous Improvement. Required Candidate profile Exp.with Microsoft Intune, Endpoint Manager ( SCCM ) Application Packaging (MSI, MST, EXE, PowerShell) & lifecycle exp.is must. Extensive exp on Windows 10/11 BYOD Patch Management & Security Updates
Posted 1 month ago
7.0 - 9.0 years
25 - 30 Lacs
Pune
Work from Office
• Managing windows laptops and Windows 365 cloud PCs through Intune. • Very good experience on all types of application deployment for Windows through Intune. • EMM Intune
Posted 1 month ago
6.0 - 9.0 years
20 - 25 Lacs
Bengaluru
Hybrid
Hi all, We're Hiring: Microsoft Teams Rooms (MTR) Administrator Location: Bangalore Experience: 6 - 8 Years Notice Period: Immediate 15 Days Email: mojesh.p@acesoftlabs.com Call: 9701971793 Are you an expert in Microsoft Teams Rooms, Intune, and Microsoft 365 Voice solutions ? Were looking for a dynamic MTR Administrator to join our fast-paced, global IT team. Roles & Responsibilities: Microsoft Teams Rooms (MTR) Management Deploy, configure & support MTR devices globally Monitor device health via Teams Admin Center & Pro Management tools Coordinate with AV vendors for support/escalations Manage firmware, updates, and compliance policies via Intune & M365 Intune & Microsoft 365 Administration Enforce compliance and manage configurations for Teams devices Track inventory, support lifecycle, and generate reports Support collaboration hardware: panels, phones, displays Teams Voice & Telephony Administer Teams Phone System: direct routing, call queues Partner with service providers for voice integrations Troubleshoot voice quality, dial plans, and call issues Required Skills: 6+ years in IT infrastructure / digital workplace roles 3+ years hands-on MTR experience Proficient in Microsoft Intune, M365, Teams Admin Center Knowledge of Teams Voice, Azure AD, Conditional Access PowerShell scripting is a plus Soft Skills: Excellent communication & documentation Proactive, self-starter, and team player Interested? Let's talk. Send your profile to mojesh.p@acesoftlabs.com Or connect directly at 9701971793
Posted 1 month ago
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