50 Connectwise Jobs

Role Overview: You have a unique opportunity to join and grow within a leading technology provider with prestigious clients. As a Network Engineer specializing in Firewall technologies like Juniper SRX and Palo Alto, you will act as an escalation point for the service desk for all network-related matters. Your role involves troubleshooting end-user connectivity, supporting and troubleshooting on-premise client network stack, creating and managing next-generation firewall rules, supporting IPSec VPNs, and working directly with high-profile clients to address their network infrastructure needs and issues. Recording all work activities in a timesheet and effectively communicating with clients a...

Role Overview: As an Endpoint System Engineer with 3-5 years of experience, you will be responsible for ensuring client satisfaction by providing timely and effective technical assistance. If you thrive on solving puzzles, empowering others, and are passionate about technology, this is the perfect opportunity for you. You will play a crucial role in ensuring that clients get the most out of the cutting-edge Unified Endpoint Management (UEM) solution. You will not just be a technical support agent but also a trusted advisor, problem solver, and champion for customers. Key Responsibilities: - Engage with clients to understand their device management challenges, IT infrastructure, security requ...

Role Overview: Are you the one who loves solving tech puzzles and empowering others At the company, you'll be a Sr. Endpoint System Engineer playing a crucial role in transforming how businesses secure and manage their digital ecosystems. Your primary focus will be providing strategic support, solving technical challenges, and ensuring clients receive the best service from the Unified Endpoint Management platform. Key Responsibilities: - Serve as a trusted technical advisor, providing tailored solutions using MDM, RMM, and Patch Management tools. - Offer hands-on support through calls, emails, and chat to resolve technical queries and ensure a seamless customer experience. - Deeply engage wi...

Role Overview: As an Endpoint System Engineer (3-5 Years) at Hexnode, you will be crucial in ensuring client satisfaction by providing timely and effective technical assistance. You will play a key role in understanding and addressing client's device management challenges, IT infrastructure, security requirements, and long-term goals. Your responsibilities will include diagnosing and troubleshooting technical issues related to the product, engaging with clients to recommend specific configurations, integrations, or workflows, and providing product training as needed. Your role will be pivotal in maintaining a high level of customer satisfaction through professional and courteous communicatio...

Automation Engineer L3 5+ Years Experience: Why Join ALARIC VENTURES Known as career builders and paymasters. Best and most unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: The Level 3 Automation Engineer serves as the technical lead and architect for global RMM and automation environment. This senior role designs, builds, and maintains the automation framework across our MSP tool stack, ensuring scalability, consistency, and security across all client environments. Key Responsibilities: Design and maintain automation workflows and integrations acros...

Overview The AI Automation Engineer Level 2 is responsible for designing, developing, and optimizing end-to-end automation workflows that enhance MSP operations. This role requires advanced scripting, integration skills, and the ability to mentor junior engineers while leading automation deployment projects. Responsibilities Design and build advanced automation workflows integrating PSA, RMM, and AI platforms. Create and maintain scripts using Python and PowerShell to streamline recurring MSP processes. Develop integrations using REST APIs (ConnectWise, Datto, N-able, etc.). Architect AI-enabled workflows leveraging LLMs, RAG, and data enrichment. Mentor and support L1 engineers in workflow ...

Why Join ALARIC VENTURES Known as career builders and paymasters. Best and most unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: The Level 3 Automation Engineer serves as the technical lead and architect for global RMM and automation environment. This senior role designs, builds, and maintains the automation framework across our MSP tool stack, ensuring scalability, consistency, and security across all client environments. Key Responsibilities: Design and maintain automation workflows and integrations across ConnectWise PSA, RMM (Asio/ScreenConnect),...

You will be responsible for the following key areas: - **Automation Strategy & Execution** - Develop and own the internal IT automation roadmap in alignment with company strategy. - Design, develop, test, and deploy automated solutions using RPA, scripting, and workflow tools. - Ensure scalability, security, and compliance of automation initiatives. - Design and implement automation solutions that enable seamless data exchange between disparate systems, including cloud-based, on-premises, and hybrid environments. - **Collaboration** - Mentor team members and facilitate skill development and knowledge sharing. - Act as a bridge between business stakeholders and technical teams, translating bu...

You will be responsible for the following key areas: - **Automation Strategy & Execution** - Develop and own the internal IT automation roadmap in alignment with company strategy. - Design, develop, test, and deploy automated solutions using RPA, scripting, and workflow tools. - Ensure scalability, security, and compliance of automation initiatives. - Design and implement automation solutions that enable seamless data exchange between disparate systems, including cloud-based, on-premises, and hybrid environments. - **Collaboration** - Mentor team members and facilitate skill development and knowledge sharing. - Act as a bridge between business stakeholders and technical teams, translating bu...

General Summary: The Partner Success Manager is responsible for leveraging deep business and industry knowledge to help partners accelerate business value and their ROI with ConnectWise. This role works in partnership with the Sales, Marketing, and Support team(s) to increase value, retention, partner satisfaction and ultimately the expansion of the ConnectWise footprint by maintaining strong relationships with partners. Essential Duties and Responsibilities: Provides support to the Sales, Marketing, and Support team(s), with a high attention to detail Researches, analyzes, and documents findings May coach, review, and/or delegate work to other team members Ensures that partners receive maxi...

Job Summary Flynaut is seeking skilled Level 2 Technical Support Engineers to deliver exceptional remote IT support with a primary focus on Microsoft 365, Azure AD/Active Directory, Intune device management, Exchange, and SharePoint. You will troubleshoot complex issues, guide Level 1 technicians, and drive successful Exchange and SharePoint migrations while ensuring best-practice IT asset management and preventive maintenance. Key Responsibilities Microsoft 365 & Collaboration Provide advanced support for Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint). Work with an Architect for Exchange Online and SharePoint Online migrations, including cut-over and hybrid scenarios. Device & En...

As an Enterprise IT Security Analyst (SOC) at our company, you will play a crucial role in maintaining the security and efficiency of our Information Security team. Your responsibilities will include monitoring security alerts, analyzing and triaging security incidents, assisting in incident response processes, handling security incidents and tickets, conducting security assessments and audits, contributing to SOC use case generation, providing technical support, leveraging AWS skills for cloud security monitoring, staying updated with the latest SOC trends, and preparing and presenting SOC reports to senior management. Key Responsibilities: - Monitor security alerts and events using SOC too...

Job Title : Senior Level 3 Engineer (Remote India) Working Hours : 11:00 p.m. EST to 8:00 a.m. EST (which corresponds to 8:30 a.m. to 5:30 p.m. IST ). Employment Type : Full-time (remote, India-based) Location : Anywhere in India (remote) Role Summary : As the Remote Senior Level 3 Engineer, you will be the escalation point for complex technical issues, lead major projects (such as migrations, server builds, network design), and mentor/guide lower-level engineers. You will work closely with US-based teams and clients, so excellent spoken and written English is essential. Key Responsibilities : Act as the escalation point (Level 3) for the MSP: troubleshoot and resolve the most complex issues...

This position is for full time employment in our office in Hyderabad, India. Daily work schedule will be night-time shift Monday-Friday from 9:00AM-6:00PM EST (equivalent to IST, subject to daylight savings) Summary: The Account Manager role in the Sales & Account Management team serves as a technology advisor, solution designer, project coordinator, and technology evangelist / champion to Big Idea Technology (BIT) clients. Responsibilities include participation in the full technology solution lifecycle including solution design, proposal preparation and presentation, order processing and tracking, and project coordination. This position is for someone who not only wants to continue learning...

Role & responsibilities Job Title : Senior Level 3 Engineer (Remote India) Working Hours : 7:00 a.m. EST to 4:00 p.m. EST (which corresponds to 5:30 p.m. to 2:30 a.m. IST ). Employment Type : Full-time (remote, India-based) Location : Anywhere in India (remote) Role Summary : As the Remote Senior Level 3 Engineer, you will be the escalation point for complex technical issues, lead major projects (such as migrations, server builds, network design), and mentor/guide lower-level engineers. You will work closely with US-based teams and clients, so excellent spoken and written English is essential. Key Responsibilities : Act as the escalation point (Level 3) for the MSP: troubleshoot and resolve ...

Position Overview We are seeking a Service Delivery Operations Specialist with a strong background in PSA platforms and service delivery operations to join our Partner's team. This role will focus on implementing and managing operational processes, ensuring system reliability, and delivering high-quality service to clients. The ideal candidate is a process-driven executor who thrives in a collaborative environment and is comfortable managing critical platforms while supporting customer needs. Key Responsibilities Process Implementation: Translate process designs into functional operational workflows, ensuring seamless execution in real-world environments. Platform Administration: Manage and ...

Role Purpose We are looking for a An M365/Antivirus/Windows Patching L3 Engineer who can manages and troubleshoots Microsoft 365 services, endpoint security, and Windows operating systems, handling escalations from L1/L2 support.Key responsibilities include patch deployment and compliance, security configuration (like Intune and Antivirus), incident resolution, user support, and proactive maintenance of systems and infrastructure.This role requires expertise in M365 applications, identity management (Entra ID), endpoint security tools, and a deep understanding of patch management processes for Windows environments. Key Responsibilities / Accountabilities 5+ years of experience in L3 support ...

Job Title: Sales Support Executive Location: Remote Employment Type: Full-Time About The Role We are seeking a detail-oriented and proactive Sales Service Executive to manage post-sales operations after the Business Development Manager (BDM) has closed new business opportunities. This role ensures the smooth execution of client billing, account management, service agreements, invoicing, and ongoing updates, while also providing ongoing support to the BDM in business development activities. Key Responsibilities Quote Management & Coordination, and account management Prepare quotes from instructions from the BDM, liaise with vendor, distributor and internal stakeholders to finalize quotes. Tra...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

About the Role Flynaut is looking for enthusiastic and customer-focused L1 Support Engineers to provide first-line technical support for Microsoft 365 services and desktop environments with good communication skills. This role involves troubleshooting, resolving IT issues, and ensuring a smooth end-user experience across our organization and knowledge of Office365 admin portals. Key Responsibilities Serve as the first point of contact for IT support via email, phone, or ticketing system. Provide basic troubleshooting for Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). Support desktop environments : Windows OS, device setup, drivers, and peripheral support. Assist with user account...

As a Presales Implementation Engineer at Hexnode, you will play a crucial role in collaborating with sales and technical teams to understand customer requirements and translate them into technical solutions. Your responsibilities will include conducting product demonstrations, proof-of-concept deployments, and solution presentations for customers. You will design and implement security solutions, provide technical guidance during the presales cycle, and ensure successful deployments and configurations of cybersecurity products. Additionally, you will stay updated with the latest trends in the cybersecurity domain and support clients in managing and securing devices, networks, and endpoints. ...

Qualification s : BE/B.Tech. / MTech. / MCA/Degree in Computer Science Working Conditions : Flexible to wo rk in Shifts . Key Responsibilities : Monitor customer infrastructure components like servers, networks, firewalls using monitoring tools as part of the NOC team. Ensure that effective follow-up communication via mail and phone is delivered to keep customer aware of the developments on his/her reported issue. Develop strong working relationships with on-site engineers and work together as a single team. Provide L1/L2 support and resolution in as many of the following technical areas as possible: Network access, internet access, DNS, DHCP issues Routing, switching and firewall issues VoI...