39 Connectwise Jobs

As an Enterprise IT Security Analyst (SOC) at our company, you will play a crucial role in maintaining the security and efficiency of our Information Security team. Your responsibilities will include monitoring security alerts, analyzing and triaging security incidents, assisting in incident response processes, handling security incidents and tickets, conducting security assessments and audits, contributing to SOC use case generation, providing technical support, leveraging AWS skills for cloud security monitoring, staying updated with the latest SOC trends, and preparing and presenting SOC reports to senior management. Key Responsibilities: - Monitor security alerts and events using SOC too...

Job Title : Senior Level 3 Engineer (Remote India) Working Hours : 11:00 p.m. EST to 8:00 a.m. EST (which corresponds to 8:30 a.m. to 5:30 p.m. IST ). Employment Type : Full-time (remote, India-based) Location : Anywhere in India (remote) Role Summary : As the Remote Senior Level 3 Engineer, you will be the escalation point for complex technical issues, lead major projects (such as migrations, server builds, network design), and mentor/guide lower-level engineers. You will work closely with US-based teams and clients, so excellent spoken and written English is essential. Key Responsibilities : Act as the escalation point (Level 3) for the MSP: troubleshoot and resolve the most complex issues...

This position is for full time employment in our office in Hyderabad, India. Daily work schedule will be night-time shift Monday-Friday from 9:00AM-6:00PM EST (equivalent to IST, subject to daylight savings) Summary: The Account Manager role in the Sales & Account Management team serves as a technology advisor, solution designer, project coordinator, and technology evangelist / champion to Big Idea Technology (BIT) clients. Responsibilities include participation in the full technology solution lifecycle including solution design, proposal preparation and presentation, order processing and tracking, and project coordination. This position is for someone who not only wants to continue learning...

Role & responsibilities Job Title : Senior Level 3 Engineer (Remote India) Working Hours : 7:00 a.m. EST to 4:00 p.m. EST (which corresponds to 5:30 p.m. to 2:30 a.m. IST ). Employment Type : Full-time (remote, India-based) Location : Anywhere in India (remote) Role Summary : As the Remote Senior Level 3 Engineer, you will be the escalation point for complex technical issues, lead major projects (such as migrations, server builds, network design), and mentor/guide lower-level engineers. You will work closely with US-based teams and clients, so excellent spoken and written English is essential. Key Responsibilities : Act as the escalation point (Level 3) for the MSP: troubleshoot and resolve ...

Position Overview We are seeking a Service Delivery Operations Specialist with a strong background in PSA platforms and service delivery operations to join our Partner's team. This role will focus on implementing and managing operational processes, ensuring system reliability, and delivering high-quality service to clients. The ideal candidate is a process-driven executor who thrives in a collaborative environment and is comfortable managing critical platforms while supporting customer needs. Key Responsibilities Process Implementation: Translate process designs into functional operational workflows, ensuring seamless execution in real-world environments. Platform Administration: Manage and ...

Role Purpose We are looking for a An M365/Antivirus/Windows Patching L3 Engineer who can manages and troubleshoots Microsoft 365 services, endpoint security, and Windows operating systems, handling escalations from L1/L2 support.Key responsibilities include patch deployment and compliance, security configuration (like Intune and Antivirus), incident resolution, user support, and proactive maintenance of systems and infrastructure.This role requires expertise in M365 applications, identity management (Entra ID), endpoint security tools, and a deep understanding of patch management processes for Windows environments. Key Responsibilities / Accountabilities 5+ years of experience in L3 support ...

Job Title: Sales Support Executive Location: Remote Employment Type: Full-Time About The Role We are seeking a detail-oriented and proactive Sales Service Executive to manage post-sales operations after the Business Development Manager (BDM) has closed new business opportunities. This role ensures the smooth execution of client billing, account management, service agreements, invoicing, and ongoing updates, while also providing ongoing support to the BDM in business development activities. Key Responsibilities Quote Management & Coordination, and account management Prepare quotes from instructions from the BDM, liaise with vendor, distributor and internal stakeholders to finalize quotes. Tra...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and...

About the Role Flynaut is looking for enthusiastic and customer-focused L1 Support Engineers to provide first-line technical support for Microsoft 365 services and desktop environments with good communication skills. This role involves troubleshooting, resolving IT issues, and ensuring a smooth end-user experience across our organization and knowledge of Office365 admin portals. Key Responsibilities Serve as the first point of contact for IT support via email, phone, or ticketing system. Provide basic troubleshooting for Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). Support desktop environments : Windows OS, device setup, drivers, and peripheral support. Assist with user account...

As a Presales Implementation Engineer at Hexnode, you will play a crucial role in collaborating with sales and technical teams to understand customer requirements and translate them into technical solutions. Your responsibilities will include conducting product demonstrations, proof-of-concept deployments, and solution presentations for customers. You will design and implement security solutions, provide technical guidance during the presales cycle, and ensure successful deployments and configurations of cybersecurity products. Additionally, you will stay updated with the latest trends in the cybersecurity domain and support clients in managing and securing devices, networks, and endpoints. ...

Qualification s : BE/B.Tech. / MTech. / MCA/Degree in Computer Science Working Conditions : Flexible to wo rk in Shifts . Key Responsibilities : Monitor customer infrastructure components like servers, networks, firewalls using monitoring tools as part of the NOC team. Ensure that effective follow-up communication via mail and phone is delivered to keep customer aware of the developments on his/her reported issue. Develop strong working relationships with on-site engineers and work together as a single team. Provide L1/L2 support and resolution in as many of the following technical areas as possible: Network access, internet access, DNS, DHCP issues Routing, switching and firewall issues VoI...

As a Sr. Endpoint System Engineer at the company, you will play a crucial role in providing strategic support, solving technical challenges, and ensuring clients receive top-notch service through the Unified Endpoint Management (UEM) platform. Your responsibilities will include: - Serve as a trusted technical advisor, offering tailored solutions using MDM, RMM, and Patch Management tools. - Provide hands-on support through calls, emails, and chat to resolve technical queries and ensure a seamless customer experience. - Engage with clients to understand their IT infrastructure, device management needs, and security goals. - Troubleshoot product-related issues and collaborate with internal tea...

Role Overview: As an Endpoint System Engineer (3-5 Years) at Hexnode, you will be crucial in ensuring client satisfaction by offering timely and effective technical assistance. If you enjoy solving puzzles, empowering others, and are passionate about technology, this role is perfect for you. You will not only be a technical support agent but also a trusted advisor, problem solver, and a champion for our customers. Responsibilities: - Have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. - Engage with clients to understand their device management challenges, IT infrastructure, security requirements, and long-...

Company Enormous Enterprise LLC Location: Mumbai, Maharashtra, India Posted September 08, 2025 Apply Description What it Means to Work for our client: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry, You will have the flexibility to manage your days in support of our commitment to work/life balance, You will join a culture that has received multiple top ?Places to Work? awards, We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions, We understand that embracing our differences is what unites us as a team and strengthens our foundation, Showing up authentically is how...

This position is for full time employment in our office in Hyderabad, India. Daily work schedule will be night-time shift Monday-Friday from 9:00AM-6:00PM EST (equivalent to IST, subject to daylight savings) Summary: The IT Support Specialist will support the day to day technical needs and questions of our clients remotely and onsite. This relates to all technology including workstations, smartphones/tablets, printers, networks, servers, general office applications and line of business software. We are a Managed IT Services company and Microsoft Tier-1 Cloud Solution Provider (CSP) holding 10+ Gold and Silver competencies, which will allow the proper candidate to have access to cutting edge ...

Systems Administration: Administer and maintain servers, networking devices, and other critical infrastructure components, ensuring high availability and reliability. Install, configure, and manage operating systems (Windows, Linux, etc.), virtual environments (VMware, Hyper-V), and other enterprise-level systems. Manage backup solutions and ensure data recovery processes are functioning efficiently. Level 3 Support: Provide advanced troubleshooting and resolution for escalated IT issues related to servers, applications, databases, networking, and security. Act as the final point of escalation for complex IT issues, ensuring timely and effective resolution. Conduct root cause analysis of rec...

General Summary: The Software Support Specialist I is responsible for assisting ConnectWise partners in diagnosing and resolving a partners product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with ConnectWise products. Location Mumbai (Andheri) Experience 2 Year to 4 Years US night Shifts - 4:30pm - 1:30am IST 5:30pm - 2:30am IST 6:30pm - 3:30am IST Hybrid work: Thrice a week from Andheri Office Must have skills Comfortable to support through Chat, email & calls (Outbound calls) Years of exposure on Basic Desktop Support & SQL Queries Customer rela...

You are invited to join our Information Security team as an Enterprise IT Security Analyst specializing in Security Operations Center (SOC) activities. In this role, you will play a crucial part in maintaining the security and effectiveness of our security operations by monitoring security alerts, analyzing incidents, and contributing to incident response processes. Your expertise in SOC operations, incident response, and security monitoring tools will be invaluable in supporting SOC initiatives. Your key responsibilities will include monitoring security alerts and events using tools such as Splunk, Microsoft Sentinel, Kusto (KQL), or Splunk Search Processing Language (SPL). You will be task...

Role & responsibilities We are seeking a skilled and detail-oriented ConnectWise Administrator to manage, maintain, and optimize our ConnectWise platform. This role is critical in ensuring the efficiency and effectiveness of our service delivery, ticketing, automation, and reporting processes. The ideal candidate will have hands-on experience with ConnectWise Manage, Automate, and related modules, and will work closely with cross-functional teams to support business operations. Key Responsibilities: Administer and maintain the ConnectWise suite (Manage, Automate, Control, etc.) Configure workflows, service boards, SLAs, and automation rules to streamline operations. Manage user roles, permis...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the worlds most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we&aposre on a mission to create a world without boundaries, where technology enables all people to connect ...

About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the worlds most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What To Expect At Diversified, we&aposre on a mission to create a world without boundaries, where technology enables all people to connect ...

Qualification s : BE/B.Tech. / MTech. / MCA/Degree in Computer Science Working Conditions : Flexible to wo rk in Shifts . Key Responsibilities : Monitor customer infrastructure components like servers, networks, firewalls using monitoring tools as part of the NOC team. Ensure that effective follow-up communication via mail and phone is delivered to keep customer aware of the developments on his/her reported issue. Develop strong working relationships with on-site engineers and work together as a single team. Provide L1/L2 support and resolution in as many of the following technical areas as possible: Network access, internet access, DNS, DHCP issues Routing, switching and firewall issues VoI...