Technical Implementation Manager

Role Description

Position: Technical Implementation Manager (Part-Time, Remote)

The Technical Implementation Manager will play a key role in translating operational challenges into smart, scalable technical solutions. This role involves understanding client workflows, designing automation-driven systems, and overseeing implementation from start to finish ensuring smooth operations and measurable outcomes.

Key Responsibilities

• Analyze and document existing client workflows to identify bottlenecks and inefficiencies.

Design and implement tailored solutions using platforms such as:

• Monday.com for project tracking, CRM, and workflow automation
• Shopify for e-commerce operations, order management, and inventory sync
• Automation tools like Make (Integromat), Zapier, and n8n to connect apps and automate repetitive processes

Build and maintain API-based integrations, for example:

• Syncing Monday.com boards with Shopify product or order data
• Automating data transfer between CRMs, accounting tools (e.g., Xero or QuickBooks), and Google Sheets
• Triggering alerts or workflows based on external events (e.g., service due dates, form submissions, or lead updates)

• Manage technical implementation projects from planning through delivery.
• Provide technical support and documentation to ensure user adoption and system reliability.
• Continuously monitor performance, troubleshoot integration issues, and optimize processes based on metrics and user feedback.

This role blends technical expertise, project management, and creative problem-solving ideal for someone who enjoys building end-to-end operational systems that make businesses more efficient and connected.