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Technical Content Professional

Technical Content Professional

IBM

0 years

0 Lacs

hyderabad telangana india

Posted:3 days ago| Platform:

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Skills Required

content synthesize ai api terraform marketing design development management support research drive writing maintenance data workflow tuning xml agile cms strategy markdown html github programming java ruby php python swift

Work Mode

On-site

Job Type

Full Time

Job Description

Introduction

Job Responsibilities

Evaluate, contextualize, and synthesize complex concepts and information to deliver content as AI-ready data.
Develop the right type of content at the right for the right user. This might include online product help, user guides, API/SDK/CLI/Terraform reference docs, multimedia content.
Work closely with marketing, design, development, and product management to contribute high-quality content in support of effective IBM Cloud user experiences.
Research and understand user requirements
Research and understand product features, functionality, and value

Your Role And Responsibilities

The cloud is not just about new apps or existing ones, on-prem or off-prem, IaaS or PaaS. It's about bringing all of this together to move cloud into the core business of modern enterprise. IBM Cloud is a platform built for enabling companies to drive innovative transformation. We’re looking for a candidate with combined writing and technical skills to deliver high-quality content experiences that enable customers to successfully meet their business goals.As a technical content professional, you will approach and own the design, development, and maintenance of content as AI-ready data. This involves incorporating AI into the content development workflow from end to end, for example, from content generation to fine-tuning and data analysis.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Excellent writing and research skills
Ability to apply progressive disclosure
Ability to develop topic-based, persona-driven content
Knowledge of markup languages, such as DITA or XML, or in Markdown
Knowledge of Agile or continuous delivery development environment
Knowledge of version control or CMS systems, or Git
Ability to work independently while maintaining an extremely strong sense of responsibility and commitment to teamwork
English: Fluent

Preferred Technical And Professional Experience

Knowledge of cloud concepts and technologies
Experience with AI-first content design and development

Ability to implement a content strategy around both human and AI needs
Understanding of how AI models work to craft clear input and evaluate output with critical judgement
Persona-based prompt development for building and refining prompts to direct AI output toward specific content goals

Experience with documenting APIs, SDKs, CLIs
Knowledge of Markdown, HTML 5
Knowledge of GitHub
Basic programming experience in any of the following languages: Java, Ruby, PHP, Python, Swift, Go, ObjectiveC, Node

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Technical Content Professional