Technical Authority Expert

0 years

0 Lacs

Posted:14 hours ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Join our Team

About this opportunity:

We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engineer projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain.

What you will do:

  • Provide Level 2/L3 support for RAN issues in a multi-vendor environment (Huawei and Ericsson).
  • Monitor and troubleshoot 2G/3G/4G/5G RAN network alarms and performance degradation.
  • Handle critical network outages and support field teams for fault isolation and resolution.
  • Perform cell-level diagnosis, KPI degradation analysis, and coordinate corrective actions.
  • Support post-integration and commissioning activities of sites and technologies.
  • Implement RAN parameter changes, neighbor list updates, and site-level configurations remotely.
  • Analyze KPIs (e.g., CSSR, DCR, HOSR, Throughput, UL/DL utilization) and suggest optimization.
  • Support in RNO activities such as drive test log analysis, PCI/PSC/BSIC planning, and handover tuning.
  • Participate in planned activities (software upgrades, parameter audits, RAN swaps) ensuring minimal impact.
  • Raise and manage MOPs for configuration changes or troubleshooting activities.
  • Coordinate with vendors and field teams for successful execution of changes and issue resolution.
  • Prepare daily/weekly performance reports, RCA documentation, and trouble tickets.
  • Maintain logs of parameter changes, outage history, and RAN configuration audit trails

The skills you bring:

  • Strong knowledge of Huawei BTS3900/eNodeB/gNodeB and Ericsson RBS/eNB/gNB platforms.
  • Hands-on experience with Huawei M2000, U2020, NetEco, and Ericsson OSS/RNCS/RAN tools.
  • Familiar with LTE/NR architecture, Layer 1/2/3 concepts, S1/X2 interfaces, and VoLTE fundamentals.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:

India (IN) || Noida

Req ID:

770843

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