Technical Assurance

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe. 

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS. 

Know more about MGS:

https://www.mizuhogroup.com/asia-pacific/mizuho-global-services

What's in it for you?

Immense exposure and learning

Excellent career growth

Company of highly passionate leaders and mentors

Ability to build things from scratch

We are seeking an experienced and proactive Test Lead to join our offshore team. The ideal candidate will possess strong communication skills, in-depth knowledge of the banking domain, and expertise in both manual and automation testing. Experience with Japanese language is a plus. The Test Lead will be responsible for end-to-end test management, issue tracking, diligent follow-ups, management reporting, and effective team and stakeholder management.

Key Responsibilities

Test Planning & Execution

o Develop comprehensive test strategies, plans, and schedules aligned with project requirements.

o Lead and execute both manual and automated testing activities across multiple projects.

o Ensure thorough test coverage and adherence to quality standards.

Domain Expertise

o Leverage deep understanding of banking and financial services processes to design effective test scenarios.

o Collaborate with business analysts and stakeholders to clarify requirements and ensure domain alignment.

Issue Tracking & Resolution

o Closely monitor, track, and report defects and issues throughout the testing lifecycle.

o Diligently follow up with development and support teams to ensure timely resolution of defects.

Communication & Reporting

o Provide clear, concise, and timely updates to management and stakeholders through regular reports and status meetings.

o Prepare and present management reports on test progress, quality metrics, and risk assessments.

Team & People Management

o Lead, mentor, and motivate a team of testers, fostering a collaborative and high-performance culture.

o Oversee resource allocation, workload distribution, and team development activities.

Stakeholder Management

o Build strong working relationships with onshore/offshore teams, vendors, and other stakeholders.

o Proactively manage expectations and address concerns to ensure alignment and satisfaction.

Continuous Improvement

o Identify opportunities to optimize testing processes and tools.

o Promote best practices in quality assurance and testing methodologies.

Required Skills & Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field.

6+ years of experience in software testing, including at least 2 years in a test lead or similar role.

Strong knowledge of banking and financial services domain (mandatory).

Proficiency in manual and automation testing tools (e.g., Selenium, QTP, JMeter, etc.).

Excellent verbal and written communication skills in English.

Experience in issue tracking and test management tools (e.g., JIRA, TestRail).

Demonstrated ability to track issues closely and follow up diligently until resolution.

Proven experience in team management, people management, and stakeholder management.

Strong analytical and problem-solving skills.

Japanese language proficiency is a plus.

Preferred Skills

ISTQB/ CSTE or equivalent certification.

Experience working with Japanese clients or in Japanese business environments.

Knowledge of Agile and Waterfall methodologies.