Technical Analyst

SCOPE OF WORK:

We are seeking a dynamic and detail-oriented Technical Business Analyst to bridge the gap between business needs and technical implementations to be part of our transformation journey towards building great products.

ROLE AND RESPONSIBILITIES:

• Participate in requirements analysis
• Work closely with the development team to support system architecture, API design, and data modelling.
• Participate in sprint planning, backlog grooming, and testing activities
• Collaborate with stakeholders from different functional areas to define product specs.
• Analyse data and customer feedback to inform decisions and recommend process improvements
• Assist in product road-map planning and support go-to-market strategy
• Coordinate with QA to define test cases and ensure product quality
• Establishing metrics, tracking success metrics, setting up KPIs and ideally OKRs
• Implement new features to solve critical problems that our customers face in their development and testing cycle.
• Gradually take ownership of product modules and drive end-to-end product development

COMPETENCIES:

• Ability to assess data, trends, and processes to derive actionable insights
• Identify root causes and offer feasible, scalable solutions
• Work cross-functionally with various teams to achieve shared goals
• Ability to drive both product and process improvements for the team.
• Long-term thinking and user-focused approach while building product roadmap.
• Strong multi-tasking skills for managing multiple products aligning with business priorities.

KNOWLEDGE & SKILLS:

• Working knowledge of tools like JIRA, Confluence, Trello, Figma (for wireframes), and Excel.
• Familiarity with database concepts (SQL), APIs, JSON, and cloud environments (AWS/Azure).
• Accustomed to dealing with ambiguity in a fast-paced environment.
• Proven ability to collaborate successfully across various functions.

Experience:

Qualification

Prior Experience/Background