Team Member - Officer -Operations

Visa Process & Platform Management

• Must have a clear understanding of the visa process and requirements for various countries and nationalities.
• complete understanding of the fulfillment platform, with accurate data and embassy/consulate checks required.
• Updating content, including visa requirements, pricing, and forms, on the fulfillment platform.
• Ensure new routes and visa requirements are continuously added to the VASCO online backend system, with verified data checks.
• Check and update visa requirements and other information for existing routes in the system.
• Complete understanding of the backend system to fulfill assigned tasks daily and provide updates to the team.Market Research & Route Management
• Identify key routes for each new market; fortnightly checks are required to assess turnaround time for adding new routes.
• Support the sales and operations teams with information required for new visa routes.
• Conduct regular market research and track competitors' new routes and services.
• Keep track of visa requirement updates and make necessary changes in the system and pricing.Compliance & Brand Protection
• Ensure compliance with the company’s information security policies and procedures.
• Protect VFS Global’s innovations, including business ideas, designs, technologies, processes, and products, through patents and copyrights.
• Prepare copyright notes and liaise with attorneys as necessary.Business Strategy & Market Intelligence
• Enhance the company profile and brand image through strategic initiatives and sustained business development efforts.
• Develop a deep understanding of the business landscape, including market share and potential, and strategize to achieve business goals.
• Conduct market intelligence activities to stay informed on industry trends, competition, and emerging opportunities. Environment, Social & Governance
• Promote judicious use of natural resources.
• Adhere to the organization’s environment, health, and safety policies, objectives, and guidelines.Anti Bribery Management Systems (ABMS)
• Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.a. Understanding of ethical standards and the importance of integrity in business practices. Education
• Graduate or Global Equivalent DegreeExperience
• 1-4 years of relevant work experience.
• Experience in a Visa background is a must.
• Excel knowledge.