MIS, Reporting & Data Analytics

Job Description Facilitate Service Level Agreement (SLA) compliance in all VACs and avoid service penalties as applicable Ensure on- time and error free reporting of all performance reports Analysis and intelligence from data by looking at trends Real time flagging of issues by looking at data Data warehousing for all performance metrics across region Ensure all the MIS are accurate & as per the standard reporting requirements stated by internal as well as external customers Ensure timely & accurate reporting of client & internal MIS, ad hoc data/information & analysis requests. Ensure that all the automation requirements are identified Take initiative for continuous process improvements & provide new innovate solutions Enhance skill & knowledge of self & team members through training & acquire the necessary certifications Environment, Social & Governance Promote judicious use of natural resources. Adhere to the organization’s environment, health, and safety policies, objectives, and guidelines. Anti Bribery Management Systems (ABMS) Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. Understanding of ethical standards and the importance of integrity in business practices. Environment, Social & Governance Promote judicious use of natural resources. Adhere to the organization’s environment, health, and safety policies, objectives, and guidelines. Anti Bribery Management Systems (ABMS) Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. Understanding of ethical standards and the importance of integrity in business practices. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual. Show more Show less