9383 Team Management Jobs - Page 15

Job Boutique Head- Zoya Company NameTitan Job TypeFull-Time Job CategoryJewellery-SMR DepartmentRetail Store-Zoya LocationBengaluru, Karnataka, India We are seeking a highly motivated and experienced individual to join our team as the Boutique Head for Zoya, a luxury jewellery brand under Titan. As the Boutique Head, you will be responsible for managing the overall operations of the Zoya boutique in Bengaluru, Karnataka, India. Key Responsibilities: - Develop and implement strategies to drive sales and achieve targets for the Zoya boutique - Manage and lead a team of sales associates, ensuring they are trained and motivated to provide exceptional customer service - Monitor and analyze sales performance, identify areas for improvement and take necessary actions to increase sales - Maintain inventory levels and ensure proper stock management to meet customer demands - Oversee visual merchandising and ensure the boutique is always well-presented and in line with brand standards - Build and maintain relationships with customers, providing personalized service and ensuring customer satisfaction - Collaborate with the marketing team to plan and execute promotional events and campaigns - Manage the boutique's budget and expenses, ensuring profitability and cost-effectiveness - Stay updated on industry trends and competitors' activities to make informed business decisions - Ensure compliance with company policies and procedures, as well as health and safety regulations Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 5 years of experience in a similar role, preferably in the luxury retail industry - Strong leadership skills and ability to motivate and manage a team - Excellent communication and interpersonal skills - Proven track record of achieving sales targets and driving business growth - Knowledge of jewellery and fashion trends - Proficient in Microsoft Office and inventory management software - Ability to work flexible hours, including weekends and holidays, as per the boutique's operating hours If you are a dynamic and results-driven individual with a passion for luxury retail, we would love to hear from you. Join our team at Titan and be a part of the success of Zoya, one of the leading jewellery brands in India.

Job Boutique Excellence Manager (Zoya) at Titan Company Overview: Titan is a leading Indian multinational company that specializes in manufacturing and retailing of watches, jewelry, eyewear, and other accessories. With a strong presence in over 32 countries, Titan is known for its innovative designs, quality products, and exceptional customer service. We are currently seeking a highly motivated and experienced Boutique Excellence Manager for our Zoya brand in Bengaluru, Karnataka, India. Job TitleBoutique Excellence Manager (Zoya) Job TypeFull-Time Job CategoryJewellery-SMR DepartmentRetail Store-Zoya LocationBengaluru, Karnataka, India Additional Parameters: - Minimum 5 years of experience in luxury retail management - Strong knowledge of the jewelry industry and market trends - Excellent communication and interpersonal skills - Ability to lead and motivate a team - Proficient in MS Office and other retail software - Willingness to work flexible hours, including weekends and holidays Job Summary: As a Boutique Excellence Manager for Zoya, you will be responsible for overseeing the overall operations of the retail store and ensuring the highest level of customer satisfaction. You will be responsible for managing the sales team, maintaining inventory levels, and driving sales and profitability. You will also be responsible for maintaining the brand image and ensuring that all customers have a memorable shopping experience. Key Responsibilities: - Develop and implement sales strategies to achieve targets and increase profitability - Manage and motivate the sales team to meet and exceed sales goals - Monitor and analyze sales performance and provide regular reports to the management - Maintain inventory levels and ensure timely replenishment - Ensure visual merchandising standards are met and the store is always presentable - Train and develop the sales team on product knowledge, sales techniques, and customer service - Handle customer complaints and resolve any issues in a timely and professional manner - Conduct regular store audits to ensure compliance with company policies and procedures - Collaborate with the marketing team to plan and execute promotional events and campaigns - Stay updated on industry trends and competitor activities - Maintain a positive and professional relationship with customers and build a loyal customer base Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum 5 years of experience in luxury retail management, preferably in the jewelry industry - Proven track record of meeting and exceeding sales targets - Strong leadership and team management skills - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Passion for jewelry and knowledge of current market trends - Proficient in MS Office and retail software - Willingness to work flexible hours, including weekends and holidays If you are a dynamic and results-driven individual with a passion for luxury retail and jewelry, we would love to hear from you. Join our team at Titan and be a part of our journey towards excellence.

Job Job TitleRegional Merchandiser Company NameTitan Job TypeFull-Time Job CategoryJewellery-SMR DepartmentRetailing-Tanishq LocationCoimbatore, Tamil Nadu, India Additional Parameters: Titan is seeking a highly motivated and experienced Regional Merchandiser to join our team. As a leading jewellery brand, we are committed to providing our customers with the highest quality products and exceptional service. The Regional Merchandiser will play a crucial role in ensuring that our products are displayed and marketed effectively in the Coimbatore region of Tamil Nadu, India. Key Responsibilities: - Develop and implement merchandising strategies to increase sales and profitability in the Coimbatore region - Collaborate with the marketing team to create effective visual displays and promotions to attract customers - Monitor and analyze sales data to identify trends and make recommendations for product assortment and pricing - Conduct regular store visits to ensure that all products are displayed according to company standards - Train and educate store staff on product knowledge and merchandising techniques - Build and maintain strong relationships with store managers and staff to ensure effective communication and execution of merchandising strategies - Conduct market research and competitor analysis to stay updated on industry trends and make recommendations for improvement - Manage inventory levels and ensure timely replenishment of products - Prepare and present reports on sales performance, market trends, and merchandising strategies to senior management Qualifications: - Bachelor's degree in Marketing, Business Administration, or a related field - Minimum of 3 years of experience in merchandising, preferably in the jewellery industry - Strong understanding of retail operations and merchandising techniques - Excellent communication and interpersonal skills - Proven track record of driving sales and profitability through effective merchandising strategies - Ability to analyze data and make data-driven decisions - Strong organizational and time-management skills - Willingness to travel within the Coimbatore region as needed - Fluent in Tamil and English If you are passionate about the jewellery industry and have a strong background in merchandising, we encourage you to apply for this exciting opportunity with Titan. We offer a competitive salary, benefits package, and opportunities for growth and development within our company. Join our team and be a part of our success in the Coimbatore region!

Collections Executive -TFE-Hard Bucket-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branch Job Role / KRAs To Ensure Quality portfolio. To focus on improving Collections in the area assigned individually or in a team / as a team. To ensure adherence MOPP Norms. To adhere to the BANKS processes and procedures. To adhere to Audit requirement. Job Requirements, Skills, Knowledge prerequisites Passion for Collection. Willing to Take challenges and responsibility Should have the ability to convince the customer to pay on our terms and conditions Educational Qualifications Graduate & above

Job Regional Business Manager We are currently seeking a highly skilled and motivated Regional Business Manager to join our team at Titan. As the Regional Business Manager, you will be responsible for overseeing and managing the business operations of our Indian Special Occasion Women's Wear category, specifically focusing on our brand Taneira. Responsibilities: - Develop and implement strategic plans to drive business growth and achieve sales targets for the Taneira brand. - Manage and lead a team of sales professionals, providing guidance and support to ensure the achievement of individual and team goals. - Monitor market trends and competitor activities to identify opportunities for business expansion and improvement. - Collaborate with cross-functional teams, including marketing, merchandising, and operations, to develop and execute effective business strategies. - Build and maintain strong relationships with key stakeholders, including retail partners and suppliers, to enhance brand visibility and drive customer satisfaction. - Analyze sales data and market insights to identify areas of improvement and recommend appropriate actions. - Ensure compliance with company policies and procedures, as well as industry regulations. : - Bachelor's degree in Business Administration, Marketing, or a related field. - Proven experience in a similar role, preferably within the fashion or retail industry. - Strong leadership and management skills, with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders. - Analytical mindset with the ability to interpret data and make data-driven decisions. - Proactive and results-oriented, with a strong drive for achieving targets and delivering high-quality results. - Knowledge of Indian Special Occasion Women's Wear market trends and customer preferences is highly desirable. - Proficiency in Microsoft Office Suite and other relevant software applications. If you are a dynamic and results-driven professional with a passion for the fashion industry, we would love to hear from you. Join our team at Titan and play a key role in driving the success of our Taneira brand as the Regional Business Manager. Apply now! Work Experience Job TitleBusiness Manager-Taneira Job CategoryIndian Special Occasion Women's Wear Company NameTitan We are currently seeking a highly skilled and motivated Business Manager to join our team at Taneira, a leading brand in Indian Special Occasion Women's Wear. As the Business Manager, you will play a crucial role in driving the success of our company and ensuring exceptional customer experiences. Responsibilities: - Develop and implement effective strategies to achieve sales targets and drive business growth. - Manage and lead a team of sales associates, providing guidance and support to maximize their potential. - Build and maintain strong relationships with customers, understanding their needs and preferences to deliver personalized service. - Monitor market trends and competitor activities to identify opportunities for improvement and stay ahead in the industry. - Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions. - Analyze sales data and generate reports to track performance and make informed business decisions. - Ensure compliance with company policies and procedures, maintaining high standards of professionalism and integrity. : - Proven experience as a Business Manager or similar role in the fashion industry, preferably in Indian Special Occasion Women's Wear. - Strong knowledge of the market trends, customer preferences, and competitor landscape. - Excellent leadership and team management skills, with the ability to motivate and inspire others. - Exceptional communication and interpersonal skills, with the ability to build rapport with customers and colleagues. - Analytical mindset with the ability to interpret sales data and make data-driven decisions. - Results-oriented and target-driven, with a proven track record of achieving sales targets. - Bachelor's degree in Business Administration, Fashion Merchandising, or a related field. If you are passionate about the fashion industry and have the skills and experience required for this role, we would love to hear from you. Join our team at Taneira, a brand that celebrates Indian Special Occasion Women's Wear, and be a part of our journey towards excellence. Apply now!

Job Job TitleRetail Sales Officer Job TypeFull-Time We are seeking a dedicated and experienced Retail Sales Officer to join our team. As a Retail Sales Officer, you will be responsible for assisting customers with their purchases, providing excellent customer service, and achieving sales targets. The ideal candidate will have a strong background in retail sales, excellent communication skills, and a passion for delivering exceptional customer experiences. If you are a motivated individual with a passion for sales, we would love to hear from you. Join our team and help us drive success in our retail operations.

Job Position Overview We are seeking a highly skilled and motivated Customer Care Manager - Communication & Prevention to join our team at Tanshiq. As the Customer Care Manager, you will be responsible for developing and managing communication channels across all platforms and ensuring a seamless customer journey. Your primary focus will be on strengthening customer relationships and preventing any potential issues or challenges. Responsibilities Develop and implement effective communication strategies to enhance customer experience and satisfaction. Ensure timely and accurate responses to customer inquiries and complaints. Evolve customer propensity based resolution mechanism basis identified parameters Coordinate with Learning & Development and Customer Experience Managers to cascade resolution incidences with wider relevance with an aim to educate and prevent Develop customer sensitivity indicators in CRM basis escalations, exceptions, Senior Management connect etc Collaborate with cross-functional teams to address customer concerns and resolve issues promptly. Monitor customer feedback and identify areas for improvement in products, services, and processes. Analyze customer data and trends to identify patterns and proactively prevent potential issues. Benchmark best practices inside and outside Titan Company Limited and integrate them in Tanishq Care Develop and maintain customer care policies and procedures to ensure consistency and efficiency. Stay up-to-date with industry trends and best practices in customer care management. If you are a dedicated and customer-focused professional with a passion for delivering exceptional customer journeys, we would love to hear from you. Join our team at Tanshiq and contribute to enhancing our customers' journey through effective communication and prevention strategies. Work Experience MBA or equivalent Previous work experience in the domains of customer communication preferrably on the side Customer Care Preferred industries- Automobiles, Consumer Durables, E-Commerce Work experience- 6 to 7 years

Job Job TitleRetail Sales Officer Job TypeFull-Time We are seeking a dedicated and experienced Retail Sales Officer to join our team. As a Retail Sales Officer, you will be responsible for assisting customers with their purchases, providing excellent customer service, and achieving sales targets. The ideal candidate will have a strong background in retail sales, excellent communication skills, and a passion for delivering exceptional customer experiences. If you are a motivated individual with a passion for sales, we would love to hear from you. Join us and be a part of our dynamic team!

Job Shift operation of metal press shop Press tool assembly and maintaining Making daily production schedule Material preparation before press and finishing process Design & development of press / forming tools for metal parts Co-ordinate with local vendor for creating new Tools New metal development for making eyewear frames Optimize process parameters to achieve product quality requirements Create process sheets with clear SOPs for manufacturing Establishing workstations to achieve desired efficiency and ease of operation. Develop fixtures and material handling setup at process stages Establishing press / forming shop operations within target time Develop pre and post process for forming parts manufacturing Efficiency in developing new parts for product roll out plan Implement in 100% FTA Press tool maintenance Work Experience Graduation or Post-graduation from NTTF or DME with 3 to 5 years experience in press shop / forming operations Person who can independently do press tool setup and operate press machines Willing to work in shifts and ready to relocate to Chikkaballapura Result orientation & Good in team management

Job The role is responsible for, \u2022 Attending calls from customer and providing on time support \u2022 Providing support by either remote / onsite visit to customer place \u2022 Troubleshooting of Electrical and Automation support system. \u2022 To plan, schedule and execute planned maintenance activities of customer machines. \u2022 Prepare and share RCA report and Lesson learnt documents with respect Breakdown and Service support. \u2022 Involvement for the supplier interaction to get the support for Materials status & rework. \u2022 Onsite Electrical & Control Engineering support and modification activities. \u2022 New modification activity onsite understanding coordination with design team. Work Experience BE\u2013Electrical/Electronics/Instrumentation engineering with 3-4 years of experience in automation Programming Field

Job Manager - Quality Control at Titan Company Overview: Titan is a leading Indian multinational company that specializes in manufacturing and retailing of consumer goods, including watches, jewelry, eyewear, and accessories. With a strong presence in the Indian market and a growing global footprint, Titan is committed to providing high-quality products and exceptional customer service. Job TitleManager - Quality Control Job TypeRegular, Full-time Job CategoryJewellery - ISCM (Integrated Supply Chain Management) DepartmentSourcing Office LocationMumbai, Maharashtra, India Additional ParametersExperience in the jewelry industry is preferred. Job Summary: We are seeking a highly skilled and experienced Manager - Quality Control to join our team at Titan. The ideal candidate will be responsible for overseeing the quality control processes and procedures for our jewelry products. This role will be based at our Sourcing Office in Mumbai, Maharashtra, India. Key Responsibilities: - Develop and implement quality control processes and procedures for jewelry products. - Conduct regular quality audits to ensure compliance with company standards and industry regulations. - Collaborate with cross-functional teams to identify and resolve quality issues. - Train and mentor quality control team members to ensure consistent and accurate execution of quality control processes. - Monitor and analyze quality control data to identify trends and areas for improvement. - Develop and maintain relationships with suppliers to ensure quality standards are met. - Stay updated on industry trends and advancements in quality control practices. Qualifications: - Bachelor's degree in a relevant field (e.g. engineering, quality management, etc.). - Minimum of 5 years of experience in quality control, preferably in the jewelry industry. - Strong knowledge of quality control processes and procedures. - Experience in conducting quality audits and analyzing data. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced and dynamic environment. - Strong leadership and team management skills. - Attention to detail and a commitment to delivering high-quality products. If you are passionate about quality control and have a strong background in the jewelry industry, we encourage you to apply for this exciting opportunity at Titan. We offer a competitive salary, benefits package, and a dynamic work environment where you can grow and develop your skills. Join us and be a part of our journey to provide the best quality products to our customers.

Job Job TitleCustomer Relations Officer CompanyTitan Job CategoryRetail Sales We are currently seeking a dedicated Customer Relations Officer to join our team at Titan. As a Customer Relations Officer, you will be responsible for maintaining positive relationships with our customers and ensuring their satisfaction with our products and services. Key Responsibilities: - Responding to customer inquiries and resolving any issues in a timely and professional manner - Building strong relationships with customers to enhance their overall experience - Providing product information and recommendations to customers - Processing customer orders and ensuring accurate delivery - Collaborating with other team members to improve customer satisfaction Qualifications: - Previous experience in customer service or retail sales - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work well in a team environment - Knowledge of retail sales practices and procedures If you are a customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Join us at Titan and help us deliver the best customer experience possible. Apply now! Work Experience We are currently seeking a dedicated Customer Relations Officer to join our team at Titan, a leading company in the Retail Sales industry. As a Customer Relations Officer, you will be responsible for maintaining positive relationships with our valued customers, addressing their inquiries and concerns in a timely and professional manner. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to work effectively in a fast-paced environment. If you are passionate about providing exceptional customer service and are looking to grow your career in the retail industry, we would love to hear from you. Apply now to join our team as a Customer Relations Officer at Titan.

Job Job TitleVM Design Manager Job CategoryWatches & Wearables-Marketing Company NameTitan We are currently seeking a highly skilled and creative VM Design Manager to join our team at Titan. As a leading company in the watches and wearables industry, we are dedicated to delivering exceptional products and experiences to our customers. Responsibilities Develop and implement innovative visual merchandising strategies for our watches and wearables products. Collaborate with cross-functional teams to create captivating in-store displays and window designs that align with our brand image. Stay up-to-date with industry trends and competitor analysis to continuously enhance our visual merchandising efforts. Conduct regular store visits to evaluate the effectiveness of visual merchandising displays and make necessary adjustments. Work closely with marketing and sales teams to understand product launches and promotional campaigns, and incorporate them into the VM design strategy. Maintain a strong understanding of our target audience and their preferences to create visually appealing displays that drive customer engagement and sales. Work Experience Bachelor's degree in visual Merchandising, Design, or a related field. Proven experience in VM design within the watches and wearables industry. Strong creative and conceptual thinking abilities. Proficiency in design software such as Adobe Creative Suite and corel draw Excellent leadership and team management skills. Exceptional attention to detail and ability to multitask in a fast-paced environment. Strong communication and interpersonal skills.

Job Title: Manager, Customer Success About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our Blast Talks learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. We are on these too! Follow us on LinkedIn and Twitter @SkyhighSecurity . Role Overview: We are looking for a Manager, Customer Success with a deep passion for delivering an exceptional customer experience in the cybersecurity industry. In this leadership role, you will oversee a team of Customer Success Managers (CSMs), ensuring they effectively guide customers through onboarding, adoption, and long-term success with our solutions. You will be responsible for strategic customer engagement, team development, and operational excellence, ensuring high customer satisfaction, retention, and expansion. Working cross-functionally with Sales, Professional Services, Support, and Product teams, you will play a pivotal role in driving customer value and business growth. Key Responsibilities Leadership & Team Management Lead, mentor, and develop a team of Customer Success Managers, fostering a high-performance, customer-centric culture. Set clear goals and performance metrics for the team, ensuring alignment with overall customer success strategies. Provide coaching on best practices, customer engagement, and issue resolution to drive continuous improvement. Drive standardization and scalability of onboarding and customer success processes. Customer Onboarding & Implementation Provide oversight of the CSM s project management to ensure a successful onboarding experience and seamless transition from the Onboard to Realize and Expand stages of the customer journey. Monitor the regions project timelines, risk factors, and blockers, supporting the team in proactively resolving challenges. Ensure customers are aligned on implementation goals and have the necessary resources and training for success. Customer Success & Retention Manage the team to execute on the customer success strategies that drive product adoption, retention, and expansion. Work closely with high-value customers, serving as an escalation point for complex issues. Oversee business reviews to track customer progress, highlight value, and identify growth opportunities. Partner with renewal teams to review and remove blockers to ensure contract extensions, upsells, and continued success. Advocacy & Continuous Improvement Act as the voice of the customer, advocating for customer needs in product roadmap discussions. Gather and analyze customer feedback, ensuring ongoing improvements to services, training, and resources. Develop and maintain customer success resources, including best practices, operational reports, training materials, and FAQs. General Background and Experience required for Manager of Customer Success: 10+ years of experience in Customer Success, Professional Services, or Technical Account Management, preferably in cybersecurity or enterprise IT. 3+ years of experience managing a Customer Success or Professional Services team. Experience managing customer onboarding, training, and implementation projects. Proven ability to influence and engage C-level executives and key stakeholders. Exceptional problem-solving, relationship management, and communication skills. Ability to drive customer adoption strategies while balancing multiple priorities. Proficiency in Customer Success tools (Gainsight, ChurnZero) and CRM platforms (Salesforce, etc.). It would be great if you also have the following, but they are not required : Experience working specifically with solutions such as SWG, CASB, Zero Trust, Endpoint Security, or similar. Cybersecurity certifications (CISSP, CISM, or equivalent) are a plus. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each others unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement Were serious ab out our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Job Job TitleArea Business Manager - W&W Company NameTitan Job TypeRP (Retail ) Job CategoryRetail Sales DepartmentRetailing-Helios LocationMumbai, Maharashtra, India Overview: Titan is a leading retail company in the luxury watch and jewelry industry. We are seeking a highly motivated and experienced Area Business Manager to join our team in Mumbai, Maharashtra. The ideal candidate will have a strong background in retail sales and a passion for luxury products. As an Area Business Manager, you will be responsible for managing the sales and operations of our W&W (Watches & Wearables) division in the Mumbai region. Key Responsibilities: - Develop and implement sales strategies to achieve company goals and objectives - Manage and motivate a team of sales associates to meet and exceed sales targets - Monitor and analyze sales data to identify trends and opportunities for growth - Build and maintain relationships with key clients and partners in the region - Conduct regular store visits to ensure compliance with company standards and procedures - Collaborate with other departments to ensure smooth operations and customer satisfaction - Stay updated on industry trends and competitor activities to make strategic business decisions - Prepare and present sales reports and forecasts to senior management Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 5 years of experience in retail sales, preferably in the luxury industry - Proven track record of achieving sales targets and managing a team - Excellent communication, leadership, and interpersonal skills - Strong analytical and problem-solving abilities - Ability to work in a fast-paced and dynamic environment - Willingness to travel within the Mumbai region as needed - Knowledge of watches and wearables is a plus We Offer: - Competitive salary and benefits package - Opportunities for career growth and development - A dynamic and inclusive work environment - Employee discounts on Titan products If you are a driven and results-oriented individual with a passion for luxury retail, we want to hear from you! Apply now to join our team at Titan as an Area Business Manager for W&W in Mumbai.

Job The Customer Relations Officer (CRO) is responsible for delivering a high standard of customer service, building long-term relationships with clients, handling inquiries and complaints professionally, and ensuring a positive in-store experience. The CRO also supports sales and after-sales services, contributing to the store\u2019s customer retention and satisfaction goals. Key Responsibilities: 1. Customer Service & Engagement Greet customers warmly and provide personalized assistance. Understand customer needs and guide them in selecting watches and accessories. Offer detailed product information, including brand heritage, features, warranty, and pricing. Maintain a professional and approachable demeanor at all times. 2. After-Sales Support Handle customer concerns, complaints, returns, and exchanges in line with company policy. Coordinate repair services, warranty claims, and product servicing. Follow up with customers to ensure issues are resolved satisfactorily. 3. Relationship Management Build rapport with clients and encourage repeat business. Maintain customer records and preferences using CRM tools or store logs. Notify customers about new arrivals, promotions, and events. 4. Sales Support Assist the sales team in meeting sales targets by enhancing customer satisfaction. Upsell or cross-sell products when appropriate. Coordinate with the inventory team for product availability and special orders. 5. Operational Duties Maintain the customer service desk and ensure cleanliness and order. Record daily customer interactions and escalate unresolved issues. Participate in training sessions to stay updated on new products and policies. Work Experience Excellent communication and interpersonal skills Strong problem-solving and conflict-resolution abilities Knowledge of luxury products or watch brands preferred Customer-first mindset with attention to detail Prior experience in retail or customer service is a plus

Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Job Identify and meet the specific IT requirements within and across Business Units and Regions by constantly interacting with all the department / Business Unit heads. Provide inputs to the senior management for leveraging IT to enhance the operational efficiency and customer experience in retail environment. Ensure that the processes and practices are also changed to suit the dynamic business environment. Keep abreast of new technologies being used in the retail industry Stay informed of the changes being effected in the key initiatives/business processes of the division to estimate and manage the impact of the change on the system Plan, budget and manage the support requirements / IT assets including software, equipment maintenance, external service, outsourcing agreements for Retail Stores Ensure the standardization of process, metrics and SLA\u2019s across retail formats and measure their effectiveness periodically Review progress on support of IT-Infrastructure for retail stores with internal IT team & regional team New Layouts & Formats \u2013 Work with IRSG Team on new Concept of Retail formats and support Retail Automation Retail Expansion \u2013 Review New Store Expansion with IRSG & Regional team and ensure availability of IT-infrastructure for the store opening Partners \u2013 Identify / review new partners required to implement IT Infrastructure Solutions across formats. Legal \u2013 Review the Contracts of Retail Infrastructure with Legal Function and advise Senior Management for implementations. IT Security \u2013 Work with IT-Security COE in Identification and Implement IT Security practices at Retail formats. Ensure compliance to security policy for retail IT assets Retail Assets \u2013 Deploy process for consolidating IT Assets across the Retail Formats. Review SLAs and deliverables of IT Partners for all formats Negotiation \u2013 Negotiate IT-Infrastructure, Network bandwidth, Standard software like MacAfee etc., required across formats. Business Associates \u2013 Interact with New Franchises for standardizing the infrastructure across formats. Concept Store \u2013 Work with Senior IT team, business heads and key partners on New Digital Concept stores. Example Virtual mirror, Digital Store etc., POC \u2013 Based on demand from Business, work out Proof of Concepts (POCs) to be adopted at Retail formats and adapt model across all formats. Cost Saving \u2013 Review IT-Infrastructure cost at Retail formats and work out models for reducing cost. Green IT \u2013 Ensure carbon print, energy level, disposal of IT assets, design of Store infrastructure follow green concepts Work Experience Graduate / Engineering Required experience \u2013 8 to 10 years in Retail Infrastructure Domain Good communication both written, verbal & presentation skills Willing to work with extended hours for closing the critical calls. An ability to learn new technologies quickly Strong documentation skills

Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Job Job TitleFloor Manager Job TypeFull-Time We are seeking a dedicated and experienced Floor Manager to join our team. As a Floor Manager, you will be responsible for overseeing the daily operations on the floor, ensuring smooth workflow, and providing excellent customer service. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional results. If you are a motivated individual with a proven track record in managing a team and driving success, we would love to hear from you. Join us as a Floor Manager and take the next step in your career with us.

Job Lead- Brand Management at Titan Company NameTitan Job TitleLead- Brand Management Job TypeRegular/ Job CategoryJewellery-SMR DepartmentMarketing-Tanishq LocationBengaluru, Karnataka, India Position Overview: We are seeking a highly motivated and experienced individual to join our team as a Lead- Brand Management at Titan. As the Lead- Brand Management, you will be responsible for developing and executing brand strategies for our jewellery brand, Tanishq. You will work closely with the marketing team to ensure the brand's message is consistent and resonates with our target audience. This is a full-time, permanent position based in Bengaluru, Karnataka, India. Key Responsibilities: - Develop and implement brand strategies for Tanishq, in line with the company's overall marketing objectives - Conduct market research and analyze consumer trends to identify opportunities for brand growth - Collaborate with cross-functional teams to develop and execute marketing campaigns and initiatives - Monitor and analyze brand performance and make recommendations for improvements - Manage the brand's budget and ensure all activities are within allocated resources - Oversee the creation of brand collaterals, including advertising materials, packaging, and in-store displays - Ensure brand consistency across all touchpoints, including digital and social media platforms - Stay updated on industry trends and competitor activities to identify potential threats and opportunities for the brand - Lead and mentor a team of brand managers and coordinators to ensure the brand's objectives are met Qualifications: - Bachelor's degree in Marketing, Business Administration, or a related field - Minimum of 5 years of experience in brand management, preferably in the jewellery industry - Proven track record of developing and executing successful brand strategies - Strong understanding of market research and analysis techniques - Excellent communication and interpersonal skills - Ability to work in a fast-paced, dynamic environment - Strong leadership and team management skills - Proficient in Microsoft Office and other relevant software Additional Parameters: - Experience in the jewellery industry is preferred - Knowledge of the Indian market and consumer behavior is a plus - Willingness to travel as needed If you are a passionate and results-driven individual with a strong background in brand management, we encourage you to apply for this exciting opportunity at Titan. Join our team and be a part of shaping the future of our iconic jewellery brand, Tanishq. Work Experience - Develop and implement effective brand strategies to enhance brand awareness and market presence. - Conduct market research and analysis to identify market trends and consumer preferences. - Collaborate with cross-functional teams to develop and execute marketing campaigns and initiatives. - Monitor and evaluate the performance of brand campaigns and make necessary adjustments to ensure optimal results. - Manage and maintain brand guidelines to ensure consistency across all marketing channels. - Build and maintain strong relationships with key stakeholders, including internal teams and external partners. - Stay up-to-date with industry trends and competitor activities to identify opportunities and challenges.

Job Regional Tech Support Officer (W&W) Job DetailsTo manage seamless service support thru\u2019 the existing service network connecting all stakeholders \u2013 customers, associates, retail channels delivering the service KPIs, support the associates to achieve the service KPIs fulfilling the technical training need and need for parts & accessories, influence sale of parts & accessories through strong connect with associates & internal retail team. Thus, ensure timely customer complaint resolution promise met up upholding the Titan promise of quality and customer delight. After sales supportTechnical SupportAfter sales service 1.Setup service centre - discuss and coordinate with IRSG for layout and establishing Equipment supply 2.Identification Training needs and of new skills \u2013 All technical manpower under region 3.Ensuring the supply of equipment 4.Coordinate with the regional teams in organizing exhibitions for dealer/ distributors for showcasing newly developed straps 5.To ensure Quick and Quality Service across region 6.Manage operations of the service centres by ensuring the availability of spare parts, handling technical issues, handling spurious parts, manger customer escalations, manpower availability etc. 7.Interview potential candidates and select them based on defined selection criteria 8.Develop on boarding plan for the selected technicians 9.Develop in-house capability for servicing new technologies like smart watches etc. 10.Conduct organization wide recognition program like impressions for the customer service function for all the customer facing roles 11.Coordinate with the regional teams in organizing exhibitions for dealer/ distributors for showcasing newly developed straps 12.Support the regional teams in addressing queries related to spurious parts/ products 13.Conduct stock audit and commercial compliance on periodic basis 14.Monitoring the GPRC/WRA/WDC/PRP process- 15.Drive operational excellence and workplace discipline across all the service centres 16.Identify requirement in the store for technicians against attrition/ new stores for all EBO/ authorised service centres 17.Conduct periodic pre-sales audits on the stocks available in the stores and with distributors to ensure defect-free sales to the customers Work Experience Education Graduate in Science, Commerce, business admin etc or equal ant Relevant Experience Experience with any consumer durable company sales / service Behavioral Skills \u2022Customer orientation \u2022People management \u2022Ambiguity tolerance Knowledge \u2022Business acumen \u2022Vendor management \u2022Knowledge of watch industries

Team Management Ensure team members are trained & understand Nissan s Warranty Policies and Procedures Daily task monitoring and delivery management Business intelligence tool management Reporting development and enhancements Reviewing & updating standards where appropriate Adherence of Nissan Warranty policy and procedure TopX Market Governance analysis Flat Rate Schedule Validation & Management Product Information Bulletin Review and Claiming Conditions New Model OPC Validation & Setup Chennai India

Job Summary Supporting our long-standing goal to grow with profitability, we are looking for dynamic, technical, innovative loss control and risk engineering expert to lead the team of Risk Engineering at Liberty GIL Mumbai. As a Risk Engineering Expert, the selected candidate will work closely with our regional risk engineers and underwriting teams and have an impact on our underwriting appetite and profitability. Role Objective / Purpose: Leading Property Risk Engineering and Loss Control Team for Liberty India. Managing team of qualified and experienced field risk engineers deputed at various zones of India to carry out Physical Risk Surveys. Plan, arrange, coordinate and conduct risk surveys as per Risk Survey Guidelines and ensure risk information are properly communicated and understood both internally and by the client Visit major clients for special surveys follow up on risk improvements suggested Evaluating the risk on for Nat Cat Exposure using various tools. To work with IT team for system requirements and development. Maintain in house developed App and digital platforms Work closely with other location risk engineers and to ensure consistent Risk Engineering approach and Philosophy across all locations, Team management. Guide and train Corporate and regional Underwriting team on various process/ hazards and risk selection Help to train, mentor, develop and guide early in career underwriters and Risk Engineers. Develop and support on various Value-Added Services for esteemed clients. To work continuously in area of innovation Travel - Upto 60% of time Experience: Minimum 10 / 12 years of practical risk engineering experience Competencies FIII, CFPS by NFPA or other similar certificates by national or international bodies are preferred Licensed Thermographers are preferred Masters or specialized course in area of insurance / risk management / loss control / loss minimization are preferred Familiarity with risk analysis, Loss Estimation, risk rating methods Fluency in spoken and written English Qualifications Minimum BE / BTech in Electrical / Mechanical / Chemical About Us

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. In this vital role you will be responsible for managing the integrations to Amgen Veeva Vault Platform, develops and implements technology strategies, solutions, and services to support integrations to Amgen s Veeva Vault Platform. The ideal candidate will have a consistent track record of leadership in technology-driven environments, managing technology platforms, digital transformation initiatives and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. This role demands the ability to drive and deliver against key organizational critical initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Roles & Responsibilities: Develop and maintain the Amgen s enterprise Veeva Vault Platform architecture vision and strategy, ensuring alignment with business objectives Responsible for fostering platform reliability and efficiency through streamlined release management & execution, and establishing a consistent DevOps & CI/CD framework Accountable for designing and building customizations & configurations on the Platform as per the business needs including creating custom objects, fields, workflows and SDKs Responsible for strategizing Platform Integrations while adhering to consistent integration standards and patterns, designing integration workflows, building connectors, centralizing build & run, and performing a consistent DevOps model for integrations Identify and mitigate architectural risks, ensuring that the platform is scalable, secure, and resilient Maintain comprehensive documentation of the platform architecture, including principles, standards, user guides, and models Drive continuous improvement in the architecture by finding opportunities for innovation and efficiency Work with partners to gather and analyze requirements, ensuring that solutions meet both business and technical needs Perform impact assessments, clearly define AS-IS and TO-BE states, and recommend platform upgrades following the new features and functionalities released by Veeva Design platform architecture that can scale to meet growing business needs and performance demands Develop and maintain logical, physical, and conceptual data models to support business needs Establish and enforce data standards, governance policies, and best practices Provide domain expertise in Veeva Vault to the team, offering guidance on architecture, solution design, and implementation challenges. Provide hands-on technical leadership in resolving complex technical issues and ensuring smooth deployment and system integration What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree and 2 years of Business, Engineering, IT or related field experience OR Master s degree and 8 to 10 years of Business, Engineering, IT or related field experience OR Bachelor s degree and 10 to 14 years of Business, Engineering, IT or related field experience OR Diploma and 14 to 18 years of Business, Engineering, IT or related field experience Preferred Qualifications: Functional Skills: Must-Have Skills: Strong understanding of architecting and deployment strategies for integrations to Veeva Vault Platforms/Products, Expertise in system integration, including APIs, middleware tools, and data migration between Vault and other systems. Strong knowledge of Data Lake technologies like Databricks , etc. Experience in Mulesoft and Python script development Extensive knowledge of enterprise architecture frameworks, technologies, and methodologies Experience with system integration and IT infrastructure Experience with data, change, and technology governance processes on the platform level Experience working in agile methodology, including Product Teams and Product Development models Proficiency in designing scalable, secure, and cost-effective solutions. Have partner and team management skills Can lead and guide multiple teams to meet business needs and goals Experience with cloud-based architectures, AWS, Azure, or similar environments. Good-to-Have Skills: Good Knowledge of the Global Pharmaceutical Industry Understanding of GxP process Strong solution design and problem-solving skills Strong understanding of technology, function, or platform Experience in developing differentiated and deliverable solutions Ability to analyze client requirements and translate them into solutions Working late hours Professional Certifications (please mention if the certification is preferred or mandatory for the role): Veeva Vault Platform Administrator (mandatory) Scaled Agile Framework (SAFe) for Teams (mandatory) Scaled Agile Framework (SAFe) - DevOps Practitioner (preferred) ITIL (preferred) Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Exceptional collaboration and communication skills. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented with a focus on achieving team goals. Strong presentation and public speaking skills. Excellent analytical and solving skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com .