9383 Team Management Jobs - Page 18

Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency. - Grade Specific Role OverviewProvides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge of the Stakeholder community within the work perimeterUnderstands the P2P processHas basic knowledge about cross functional workBuilds knowledge experience in a number of domains of expertiseContributes to a positive and collaborative team cultureIdentifies, reports and participates in process improvements implementationGeneral Responsibilities AccountabilitiesEnsures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targetsDemonstrates knowledge of processes and procedures relevant to the function Accountable for process compliance within the work perimeterResponsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashionContinually strives to simplify, standardize and improve processes subject to approval of the senior professionalContinually seeks out ways to improve Client satisfactionHelps the team to achieve common goalsIs supportive of knowledge and best practice sharingActs to overall procurement policies and processes Skills (competencies)

Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. - Grade Specific Role Overview:¢Provides services according to the Service Delivery scope to meet specific KPIs¢Supports delivery of Procurement services into the Business¢Maintains a proactive working attitude towards the Client¢Has basic knowledge of the Stakeholder community within the work perimeter¢Manages relationships with Stakeholders¢Understands P2P processes ¢Has knowledge about cross-functional work¢Monitors process adherence across work perimeter and escalates as needed ¢Coordinates/supports junior professionals in process adherence and problem solving¢Identifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:¢Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets¢Demonstrates knowledge of processes and procedures relevant to the function¢Accountable for process compliance within the work perimeter¢Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashion¢Responsive to local Stakeholders in solving day-to-day activities¢Provides subject matter expertise as needed by other team members¢Supports junior professionals in day-to-day activities ¢Helps the team to achieve common goals¢Acts to overall procurement policies and processes¢Continually strives to simplify, standardize and improve processes ¢Continually seeks out ways to improve Client satisfaction¢Proactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team members¢Supports transformation projects activites Skills (competencies)

Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency. - Grade Specific Role OverviewProvides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge of the Stakeholder community within the work perimeterUnderstands the P2P processHas basic knowledge about cross functional workBuilds knowledge experience in a number of domains of expertiseContributes to a positive and collaborative team cultureIdentifies, reports and participates in process improvements implementationGeneral Responsibilities AccountabilitiesEnsures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targetsDemonstrates knowledge of processes and procedures relevant to the function Accountable for process compliance within the work perimeterResponsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashionContinually strives to simplify, standardize and improve processes subject to approval of the senior professionalContinually seeks out ways to improve Client satisfactionHelps the team to achieve common goalsIs supportive of knowledge and best practice sharingActs to overall procurement policies and processes Skills (competencies)

EXP-6-11 Years NP-Immediate to 45 days Python/.net+ React/Angular+AWS (3 yrs), Team management(2 yrs)

Role & responsibilities Able to manage a group of people. Achieving Kitchen Top Line & Bottom Line Creating a great customer pool and maintaining high retention and ratings in own and aggregator platforms. Recruiting, Training and developing the people in the kitchen to the next level using the right tools. Managing P&L, Controlling the expenses within the budget and delivering profitability. Maintaining the inventory at the kitchen level without any discrepancies. Ensuring the compliance of team health and safety. Managing the marketing promotion at kitchen level to ensure better customer ratings. Handling customer complaints and giving the right solution on TAT. Managing SLM brands to make the direct profit in the kitchen Managing the internal process & new launch audits to show the best operation excellence. Maintain license of the kitchen to handle the external audits (Gov.) Maintaining and tracking the employee attendance at the kitchen Plan & complete the kitchen level Training Good Communication skills & able to respond to mails. Preferred candidate profile QSR

Senior Lead Mid-Mile & Warehouse Operations Location: Bangalore (Hoskote, Soukya Road) Experience: 4–5 years Budget: 4–5 LPA Fixed Notice Period: Immediate Joiners preferred Key Skills & Experience Required: Proven experience in Mid-Mile Logistics and 3PL operations . Strong hands-on knowledge of Warehouse Operations and Sorter Centers . Team Handling skills with the ability to manage warehouse and logistics teams efficiently. Familiarity with warehouse processes, dispatch, and inventory management . Fluency in English & Hindi for effective communication with team and partners. Any Post-Graduation degree (MBA/PGDM or equivalent) is preferred. Responsibilities: Supervise day-to-day mid-mile logistics and warehouse operations . Liaise with 3PL service providers to ensure smooth warehouse and sorter center functioning. Implement SOPs and monitor KPIs like turnaround time, dispatch accuracy, and sorter productivity. Maintain stock accuracy and ensure proper warehouse management practices. Lead and mentor the warehouse team to meet performance and safety standards. Ensure timely dispatch and compliance with company policies and guidelines. Location: Bangalore – Hoskote/Soukya Road Join: Immediate Joiners preferred

About the Role Were looking for go-getters and leaders from the IIT ecosystem to lead one of the most ambitious career growth initiatives in the country. As a Growth Manager (Campus CEO), youll be the face of one of Indias most ambitious career success initiatives for IITians. Were launching a nationwide initiative to help IITians and top engineers supercharge their careersthrough product-led and community-led growth, hands-on prep, real-world assessments, and more. As a Growth Manager (Campus CEO), you'll take complete ownership of growth, traction, PMF, and student success at colleges in the region assigned. Youll work directly with NxtWaves founding team, define the GTM playbook, build grassroots distribution, and create tangible outcomes for students. What Youll Own Crack GTM: end-to-end student acquisition, activation, and engagement Validate and refine Product-Market Fit on-ground Build scalable distribution via student ambassadors, events, and campus communities Drive product-led and community-led growth initiatives across batches Capture and relay on-ground insights to shape product direction Ensure measurable outcomes: placements, internships, hackathon wins. Who You Are: Were looking for: Problem solvers, go-getters, hustlers, and leaders IITians graduating in 2024 or 2025 Strong PORs (placement cell, fests, clubs, startups, student bodies) Someone who is passionate about creating impact in student careers Can influence, execute fast, fail fast, and learn even faster Deep understanding of student dynamics on campus.

We are seeking a proactive and technically skilled Customer Service Specialist to support our CCTV and surveillance product customers. The ideal candidate will provide timely assistance, technical guidance, and exceptional service to ensure customer satisfaction and product reliability. Key Responsibilities: Handle customer queries related to CCTV products via phone, email, and chat. Provide first-level technical support for CCTV cameras, DVRs, NVRs, IP systems, and associated software. Troubleshoot hardware and software issues and guide customers through problem-solving processes. Record and manage customer service tickets using CRM or service tools. Coordinate with the technical and field teams for escalations or on-site support. Educate customers on proper usage, maintenance, and best practices for CCTV systems. Follow up on customer cases to ensure resolution and satisfaction. Assist in training documentation and FAQs for common product issues. Stay up-to-date with product specifications, updates, and technological changes. Required Skills and Qualifications: Minimum 5 to 7 years experience in customer service or technical support, preferably in CCTV/surveillance industry. Basic understanding of networking, IP configurations, CCTV wiring, and system integration.

What this job involves: Creating a First Impression That Lasts As the Senior Receptionist, you are not just the first person people see; you are the first point of impact. Your role goes beyond greeting visitorsyou set the tone and embody our values of hospitality, efficiency, and professionalism. Your ability to manage interactions with poise, build rapport quickly, and represent both JLL and our clients brand with confidence and respect is essential. Through impeccable presentation, you foster a welcoming environment that everyone will remember and appreciate. Leadership in Creating Unforgettable Impressions: Frontline Leadership: Serve as the primary ambassador for JLL and the client, leading by example to ensure every visitor and employee experiences exceptional service. Team Development: Mentor and guide junior reception staff, fostering a culture of professionalism, warmth, and customer-centricity. Strategic Engagement: Develop and implement strategies to enhance first impressions, aligning with the clients values and JLLs standards of excellence. Excellence in Event Management and Presentation: Event Leadership: Take charge of planning and executing high-profile internal and client events, ensuring they reflect the highest standards of quality and creativity. Innovation and Strategy: Introduce innovative approaches to event logistics and presentation, optimizing resources and enhancing the overall experience. Collaboration: Work closely with cross-functional teams to ensure seamless coordination and execution of events that support the clients business objectives. Advanced Stakeholder Management: Primary Liaison: Act as the key point of contact for stakeholders at all levels, ensuring effective communication and collaboration across departments such as Food, Security, Audio Video, and NetOps. Relationship Building: Cultivate strong, strategic relationships with internal and external stakeholders to facilitate smooth operations and exceptional support. Proactive Problem-Solving: Anticipate potential challenges, analyze risks, and develop comprehensive mitigation plans to maintain uninterrupted operations. Championing an Efficient and Safe Workplace: Operational Oversight: Lead the management of meeting room bookings, supply inventories, and documentation processes to ensure an organized and efficient work environment. Safety and Compliance: Uphold and enforce safety protocols and compliance standards, ensuring a secure and positive experience for all clients, vendors, visitors, and guests. Continuous Improvement: Identify opportunities for process enhancements and implement best practices to optimize workplace efficiency and effectiveness. Ensuring Compliance and Responsive Leadership: Incident Management: Oversee escalation and incident reporting procedures, ensuring adherence to all applicable guidelines and best practices. Policy Implementation: Ensure that all team members are trained and compliant with safety and operational protocols, maintaining a trusted and secure workplace environment. Sound like you To apply, you need to be: Knowledgeable and experienced Minimum of 3 years in a high-volume, corporate reception role within a multinational environment. Proven leadership experience, preferably in managing or mentoring a team of receptionists or administrative staff. Strong leadership and team management capabilities. Exceptional customer service skills with a proactive, solutions-oriented mindset. Passionate about customers Is customer service second nature to you Are you a team player whos eager to learn with a flexible approach To be outstanding in this role, you will be positive, energetic and able to creatively problem solve. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis. A positive and strong communicator If youre confident and customer oriented, youll be skilled in interacting with stakeholders across all levels.. Superior written and spoken English communication skills, with the ability to interact confidently with stakeholders at all levels. Advanced problem-solving abilities and strategic thinking. Highly organized with excellent attention to detail and the ability to manage multiple priorities effectively.

1. Student acquisition activities/BTL/tutorial references & school engagement for the branch. 2.Create a welcoming environment and service standard at branch. 3.Be responsible for hiring, rostering, motivating and retaining the team

Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them. Job Graduate Excellent written and oral communication skills Eye for details Proficient in MS Office applications Prior experience of Customer Service in Retail Assets will be an added advantage Should be a quick thinker and be able to communicate resolution/solutions to customers effectively Strong interpersonal Skills Knowledge of systems like Siebel, Core

1. Student acquisition activities/BTL/tutorial references & school engagement for the branch. 2.Create a welcoming environment and service standard at branch. 3.Be responsible for hiring, rostering, motivating and retaining the team Required Candidate profile Need to have excellent team leading and communication skills

1. Student acquisition activities/BTL/tutorial references & school engagement for the branch. 2.Create a welcoming environment and service standard at branch. 3.Be responsible for hiring, rostering, motivating and retaining the team Required Candidate profile Need to have excellent team leading and communication skills

Job Role : Assist in Embedding BCP in Organization Culture Assist in maintaining, testing and improving our BCP framework Ensuring BCP testings are conducted as per schedule Assisting in Implementation of BCP in various departments of the Bank Periodic review of BCP documents to minimize risk and ensure that continuity is maintained Tracking of Major Incidents and Serving as a key liaison during incident response and recovery efforts Assisting in co-ordination with various stakeholders and ensure that actionable of the BCM Committee and executed within the stipulated time frame Ensuring Compliance / Regulatory requirements are met as per timelines Assisting /Handing of various audits viz Regulatory / Statutory/ Internal Audits Use of Automation in BCP Job : Relevant suitable experience and ability to liaison /work with cross functional teams/ business teams MBA / CA preferred Proficient in MS Office (MS Word, Excel, PowerPoint) Excellent communication, coordination , analytical and project management skills Effective oral and written communication Sound logical reasoning capabilities Motivated and Detailed Oriented team member with an initiative of self-learning and development

Service Relationship Manager - Small Business Enterprise-Sales Roles and Responsibilities Ensuring customer’s closure request is processed timely Coordinate with relevant team to ensure correct resolution Highlight non adherence or delay in resolution from stakeholders to immediate superiors for support Execute best practices to ensure reduction in complaints and errors Display ownership in handling service requests of customers with accurate resolution Update MIS/Reports accurately with details required Contribute towards improvement in TAT and NPS Take ownership in additional activities to drive team performance

JD Handle current portfolio of Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.

Job Responsibilities: Should have experience in Mortgage Loan, Loan against property Generating business from DSAs. Monitoring pre and post disbursal documents / formalities. Monitoring & resolving Infant delinquent cases Building relationship with current and prospective Customers Providing off roll incentive inputs for timely processing Meeting HNI customers for Business Loans Generating corporate leads and closing them Achieve the branch/location target through the team which includes branch sales target, ALR ,controlling PDD/delinquency Job : Comfortable with using MS Word and MS Excel Good Communication and interpersonal skills Demonstrable team management skills Ability to collaborate, delegate and motivate Educational Qualifications: Should be graduate and above Work Experience: Minimum work experience of 3 years Exposure in similar industry would be preferable Exposure to secured lending asset products viz. Home Finance/Personal Loan/Educational Loan etc can be considered

Role: Handling personalized service requests of Privy customers. Generation of timely business MIS. Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment. Coordination with CPC/RPC/Investment desks for account opening of Privy customers. Managing complaints of Privy customers and ensuring their resolution within TAT Job Requirement: Excellent written and oral communication skills Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite Good Knowledge of Microsoft Excel Understanding of banking norms and processes.

J D - Relationship Manager Handle current portfolio of Small Commercial Vehicles Handling the loans of Commercial (Used/New). Handle the whole process of providing Vehicle loan to customers. Follow up EMI customers & arrears customers for collection. Developing the new market area and gathering market information. Always try to make new market to generate sales. Making good relation with Dealers and also with existing Clients.

Document verification which received for modification for various branches. Good knowledge of desktop/Laptop Processing SRs in define TAT. accuracy in work Speak to branches if any queries hence good communication skills require

Job Responsibilities: Should have experience in Mortgage Loan, Loan against property Generating business from DSAs. Monitoring pre and post disbursal documents / formalities. Monitoring & resolving Infant delinquent cases Building relationship with current and prospective Customers Providing off roll incentive inputs for timely processing Meeting HNI customers for Business Loans Generating corporate leads and closing them Achieve the branch/location target through the team which includes branch sales target, ALR ,controlling PDD/delinquency Job : Comfortable with using MS Word and MS Excel Good Communication and interpersonal skills Demonstrable team management skills Ability to collaborate, delegate and motivate Educational Qualifications: Should be graduate and above Work Experience: Minimum work experience of 3 years Exposure in similar industry would be preferable Exposure to secured lending asset products viz. Home Finance/Personal Loan/Educational Loan etc can be considered

Job Responsibilities: Should have experience in Mortgage Loan, Loan against property Generating business from DSAs. Monitoring pre and post disbursal documents / formalities. Monitoring & resolving Infant delinquent cases Building relationship with current and prospective Customers Providing off roll incentive inputs for timely processing Meeting HNI customers for Business Loans Generating corporate leads and closing them Achieve the branch/location target through the team which includes branch sales target, ALR ,controlling PDD/delinquency Job : Comfortable with using MS Word and MS Excel Good Communication and interpersonal skills Demonstrable team management skills Ability to collaborate, delegate and motivate Educational Qualifications: Should be graduate and above Work Experience: Minimum work experience of 3 years Exposure in similar industry would be preferable Exposure to secured lending asset products viz. Home Finance/Personal Loan/Educational Loan etc can be considered

Minimum 5+ years in sales, should have experience in selling Track & Trace solutions, selling of Primary & Secondary packaging machinery preferably in Pharma / Food segment. Role & responsibilities Sales Leadership & Strategy Development: Develop and execute sales strategies for the South regions to promote and sell Track and Trace solutions. Achieve region-specific sales targets while maintaining high levels of customer satisfaction. Client Relationship Management: Build and nurture strong relationships with key pharmaceutical clients and industry partners in South regions. Understand client needs and tailor Track and Trace solutions to meet their compliance requirements. Ensure timely and effective communication with clients, providing product expertise and addressing inquiries. Business Development & Market Expansion: Identify new sales opportunities within the pharmaceutical sector, specifically focusing on Track and Trace solutions. Explore and develop new business avenues and partnerships within the region to increase market share. Conduct presentations and product demonstrations to secure new business and expand existing accounts. Project Coordination & Execution: Coordinate with internal teams (IT, Sales, Service, and Production) to ensure smooth execution of Track and Trace projects for clients. Ensure timely delivery, implementation, and post-sales support for Track and Trace solutions, managing the entire lifecycle of the project. Product Knowledge & Sales Support: Provide deep product knowledge and technical expertise on Track and Trace systems, assisting clients in understanding product features, benefits, and compliance requirements. Train and support the regional sales team in product knowledge, sales techniques, and relationship-building skills. Preferred candidate profile

Job Responsibilities: Should have experience in Mortgage Loan, Loan against property Generating business from DSAs. Monitoring pre and post disbursal documents / formalities. Monitoring & resolving Infant delinquent cases Building relationship with current and prospective Customers Providing off roll incentive inputs for timely processing Meeting HNI customers for Business Loans Generating corporate leads and closing them Achieve the branch/location target through the team which includes branch sales target, ALR ,controlling PDD/delinquency Job : Comfortable with using MS Word and MS Excel Good Communication and interpersonal skills Demonstrable team management skills Ability to collaborate, delegate and motivate Educational Qualifications: Should be graduate and above Work Experience: Minimum work experience of 3 years Exposure in similar industry would be preferable Exposure to secured lending asset products viz. Home Finance/Personal Loan/Educational Loan etc can be considered

Job Responsibilities: Should have experience in Mortgage Loan, Loan against property Generating business from DSAs. Monitoring pre and post disbursal documents / formalities. Monitoring & resolving Infant delinquent cases Building relationship with current and prospective Customers Providing off roll incentive inputs for timely processing Meeting HNI customers for Business Loans Generating corporate leads and closing them Achieve the branch/location target through the team which includes branch sales target, ALR ,controlling PDD/delinquency Job : Comfortable with using MS Word and MS Excel Good Communication and interpersonal skills Demonstrable team management skills Ability to collaborate, delegate and motivate Educational Qualifications: Should be graduate and above Work Experience: Minimum work experience of 3 years Exposure in similar industry would be preferable Exposure to secured lending asset products viz. Home Finance/Personal Loan/Educational Loan etc can be considered