4 - 9 years
5 - 9 Lacs
Posted:3 weeks ago|
Platform:
Work from Office
Full Time
We are seeking a detail-oriented and proactive OTC Collections Specialist to join our finance operations team. The ideal candidate will have hands-on experience in Order-to-Cash (OTC) collections processing and a strong understanding of AR workflows. This role requires working during night shifts to support our global clients
• Manage end-to-end OTC collections process, including follow-ups, dispute resolution, and cash application coordination
• Monitor aging reports and proactively reach out to customers for overdue payments
• Collaborate with internal teams (Sales, Customer Service, AR) to resolve billing issues and ensure timely collections
• Maintain accurate records of collection activities and update ERP systems accordingly
• Prepare and present weekly/monthly collection status reports to stakeholders
• Ensure compliance with company policies and SOX/internal audit requirements
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