Team Leader - Tele Calling

We are looking for a Telecalling Team Leader to manage and mentor our telecalling team. The ideal candidate will be target-driven, people-focused, and experienced in handling educational or telesales calling operations. You will be responsible for daily team performance, call quality, walk-in generation, and training telecallers to achieve results. ✅ Key Responsibilities:Supervise daily call flow, follow-up status, and team targets Ensure effective usage of new and old database leads Motivate and guide team members to improve their calling and conversions Listen to call recordings, give feedback, and maintain quality standards Plan daily/weekly walk-in goals in coordination with branch counselors Train new telecallers in voice tone, script usage, and objection handling Submit performance reports to higher management regularly 🎯 Candidate Requirements: Minimum 4 years of experience in Telecalling / Telesales Team handling experience is a must (education or service industry preferred) Good communication skills in Tamil (English is a plus) Knowledge of Excel, Google Sheets, CRM/call tracking software Strong leadership, motivation, and monitoring skills 🌟 Why Join SSL Education? Growing brand with 7+ branches Performance-based incentives & growth path Supportive leadership team with focus on results + people care 📩 Apply Now! If you’re a strong communicator, passionate about leading telecalling teams, and eager to make an impact in the education industry – this role is for you.