Team Leader-Security Services

Position Summary:

This position is responsible for assisting the Manager-Investigations and/or Security Services or Manager-Security Services with security operations within the assigned geographic area.  The position is also responsible for day-to-day supervision of the physical security infrastructure that protects American Express, its employees, contractors and customers against harm and losses.

• Conduct ongoing security reviews and make recommendations for changes where appropriate.
• Coordinate with security contractors to ensure compliance with service level agreements and consistent application of policies and procedures by contract personnel.
• Provide assistance to the Manager in the development and implementation of Security-related controls and processes.
• 
  Interface with business partners in supporting planned/unplanned employee moves, construction projects and special events.
   
   

  Crisis Management

• Actively support the Crisis Management and Emergency Response program.
• Executive Protection
• Provide executive protection as assigned.
  

• Conduct investigations into Violence in the Workplace incidents
• 
  On call 24/7/365
   
  

• Position will be responsible for supporting the Manager within the specified geographic area.
• Autonomy/Problem Solving & Decision Making:
• The incumbent must possess strong leadership skills to effectively manage emergency situations.
• Critical Challenges/ Unique Knowledge & Skills:
• A minimum of 3 years corporate security experience is required. A degree in Security Management/Criminal Justice is preferred.
• Proven self-starter with excellent time management, problem solving and decision-making skills to effectively direct security activities in a culturally diverse work force and handle emergencies, crises and stressful situations calmly, quickly and professionally.
• Excellent interpersonal skills to be able to interface effectively with all levels of management and business partners.
• Experience in working with physical security equipment (CCTV, access control systems, alarms, etc.). Proficient computer skills.
• Knowledge of crisis management programs.
• Executive protection experience.
• Effective written/verbal communication skills.

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities