Team Leader

 .......................... URGENT HIRING TEAM LEADER ......................     Minimum two year Experience *Company:* Helloans Zine Services Private Limited *Job Title:* Team Leader - Loan Operations *Reports to:* Manager, Loan Operations *Location:* B-11, F/F , Shanker Garden , Vikaspuri , New Delhi (110018)   Near Metro pillar number-611 , Shree Ram Hospital *Job Type:* Full-time (10am-6:30pm) *About Us:* Zine Group is a dynamic Group of company looking for talented Team Leaders to join our team. We offer a fast-paced and rewarding work environment with opportunities for growth and development. *Job Summary:* We are seeking an experienced Team Leader to lead a team of loan officers and support staff in our loan operations department. The successful candidate will be responsible for managing a team, ensuring efficient loan processing, and maintaining high levels of customer satisfaction. *Key Responsibilities:* 1. Team Management:     - Lead and motivate a team of loan officers and support staff     - Provide guidance, training, and coaching to team members     - Conduct performance evaluations and provide feedback 2. Loan Operations:     - Oversee loan processing, disbursement, and repayment     - Ensure compliance with loan policies and regulatory requirements     - Identify and mitigate operational risks 3. Customer Service:     - Ensure high levels of customer satisfaction     - Resolve customer complaints and issues 4. Performance Monitoring:     - Monitor team performance metrics (e.g., loan disbursement, repayment rates)     - Implement process improvements to enhance efficiency and productivity *Requirements:* 1. Experience in loan operations or a similar role 2. Strong leadership and team management skills 3. Excellent communication and interpersonal skills 4. Knowledge of loan products and regulatory requirements 5. Analytical and problem-solving skills *What We Offer:* 1. Competitive salary and benefits package 2. Opportunities for career growth and development 3. Collaborative and dynamic work environment If you're a motivated and experienced professional looking for a leadership role, we'd love to hear from you! Vaishnavi Goyal ( HR ) Phone No - 7290040072 www.zineegroup.com