Team Leader Collection

3 - 7 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Team Leader in Collections at STORM FINANCE, your role will involve overseeing the debt collection team, ensuring compliance with financial policies, managing customer service interactions, and analyzing data to optimize collection strategies. Your responsibilities will include developing and monitoring collection campaigns, providing team leadership and support, and ensuring timely and efficient debt recovery processes. **Key Responsibilities:** - Oversee the debt collection team - Ensure compliance with financial policies - Manage customer service interactions - Analyze data to optimize collection strategies - Develop and monitor collection campaigns - Provide team leadership and support - Ensure timely and efficient debt recovery processes **Qualifications Required:** - Debt Collection and Customer Service skills - Finance and Analytical Skills - Team Leadership skills - Strong problem-solving abilities and decision-making skills - Excellent communication and interpersonal skills - Bachelor's degree in Finance, Business Administration, or a related field - Experience in the financial industry is a plus,

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