Company Description STORM FINANCE provides alternative financing to companies, allowing them to offer subscriptions to assets without diluting founders' equity. We focus on creating financial solutions that support business growth and sustainability. Our innovative approach helps businesses maintain control while accessing the necessary capital for expansion. Role Description This is a full-time on-site role for a Team Leader in Collections, located in Ulhasnagar. The Team Leader will be responsible for overseeing and managing a team of collection agents, ensuring that all debt collection activities are conducted efficiently and professionally. The role includes setting team goals, monitoring performance, providing feedback and training, and handling escalated customer issues. Additionally, the Team Leader will work closely with the finance department to optimize collection processes and strategies. Qualifications Strong Analytical Skills necessary for problem-solving and decision-making Experience in Debt Collection and Customer Service interactions Background in Finance and financial management Proven Team Leadership skills, including team management and motivational abilities Excellent communication skills and an ability to handle escalations Ability to work well under pressure and meet deadlines Bachelor's degree in Finance, Business Administration, or a related field is preferred
Company Description STORM FINANCE provides alternative financing to companies, enabling them to offer subscriptions to assets without diluting the founders' equity. Our innovative financial solutions ensure that businesses can grow and scale effectively. Our commitment is to support companies in maintaining ownership while accessing necessary capital for expansion. Role Description This is a full-time on-site role for a Team Leader in Collections, located in Ulhasnagar. The Team Leader in Collections will oversee and manage the debt collection process, ensuring that collection goals are met. Daily tasks include leading the collection team, monitoring performance, handling escalated issues, and collaborating with other departments to optimize the collection strategy. This role requires maintaining high standards of customer service while achieving financial targets. Qualifications \n Strong Analytical Skills to assess and improve collection processes Proven experience in Debt Collection and Finance Excellent Customer Service skills to handle client interactions Demonstrated Team Leadership abilities Effective communication and problem-solving skills Ability to work full-time on-site in Ulhasnagar Bachelor's degree in Finance, Business Administration, or a related field is beneficial
As a Team Leader in Collections at STORM FINANCE, your role will involve overseeing the debt collection team, ensuring compliance with financial policies, managing customer service interactions, and analyzing data to optimize collection strategies. Your responsibilities will include developing and monitoring collection campaigns, providing team leadership and support, and ensuring timely and efficient debt recovery processes. **Key Responsibilities:** - Oversee the debt collection team - Ensure compliance with financial policies - Manage customer service interactions - Analyze data to optimize collection strategies - Develop and monitor collection campaigns - Provide team leadership and support - Ensure timely and efficient debt recovery processes **Qualifications Required:** - Debt Collection and Customer Service skills - Finance and Analytical Skills - Team Leadership skills - Strong problem-solving abilities and decision-making skills - Excellent communication and interpersonal skills - Bachelor's degree in Finance, Business Administration, or a related field - Experience in the financial industry is a plus,