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Team Leader-19

3 - 8 years

4 - 8 Lacs

gurugram

Posted:2 hours ago| Platform: Naukri logo

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Skills Required

team motivation team leading service delivery team performance coaching operations management project management team management quality control customer relationship customer service team handling quality assurance

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Monitor team performance and provide coaching, training, and feedback.
  • Handle escalations and resolve customer or operational issues promptly.
  • Ensure adherence to company policies, quality standards, and compliance guidelines.
  • Prepare and analyze performance reports and metrics to identify improvement areas.
  • Collaborate with other departments to streamline processes and enhance service delivery.
  • Conduct regular team meetings and maintain clear communication with the team.

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