Team Lead

Hiring for Team lead

International process Experience is Mandate

Team Leader Roles and Responsibilities

Lets dive deeper into the roles and responsibilities of team leaders in different sectors.

Team Leader Roles and Responsibilities in BPO

In a BPO (Business Process Outsourcing) environment, a team leader ensures operational efficiency and customer satisfaction.

Key Responsibilities:

• Monitoring daily operations and KPIs (Key Performance Indicators)

• Coaching team members to improve customer interactions

• Managing escalations and resolving complex issues

• Conducting training sessions for new hires

• Ensuring adherence to company policies and client requirements

Team Leader Roles and Responsibilities in Software Development

In the world of software development, team leaders manage technical projects and foster collaboration.

Key Responsibilities:

• Allocating tasks based on team members expertise

• Reviewing code and ensuring adherence to quality standards

• Coordinating with cross-functional teams. report creation.

• Keeping projects on track by managing timelines and budgets

• Staying updated on emerging technologies and implementing best practices.

Email:ramya.ramya1@teleperformancedibs.com

Ph No: 8050980644

Best regards

Ramya V