Team Lead|| International Sales|| Female Candidate

We are looking for dynamic and out of the box thinking professionals having good exposure and proven record of accomplishments as Team Leader in Sales with at least 1 year of experience in the International Sales process (Outbound or Inbound) & would be preferred if the experience is from IT/Tech Industry. As Team Leader Sales, your KRAs will include but not limited to:

Dimension & Scope:

• This position is responsible for supporting; coaching; developing and supervising a group of employees in Sales Operations environment ensuring that the assigned targets are consistently met & process policies are adhered to.

Principal Duties and Responsibilities:

• Monitor, identify and resolve sales/performance/behavior/attendance challenges using prescribed performance management techniques.
• Monitor and take action on Team performance and sales growth.
• Responsible for day-to-day functional supervision of non-exempt work group, including Sales Targets and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements.
• Ability to guide individuals towards goal achievement using sales negotiation, teamwork / collaboration, motivation and staff development skills including the ability to act as a role model within the organization.
• Ability to demonstrate innovation and good judgment / problem solving skills when making decisions on calls.
• Ability to coach, develop action plans, which maximize performance and provide effective sales.
• Proven ability to analyze and improve teamwork.
• Excellent customer service / sales skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills.
• Have to take escalation calls & grievance related issue calls in order to resolve the query & present optimum customer solution.

Skills Required Key Responsibility Area:-

• Bachelors degree or equivalent with three or more years of work experience.
• Candidate should be an existing team leader for at least 2 year or working as a Lead / SME with good knowledge and experience in handling a sales team for at least 2+ years
• Should have exhaustive experience in driving customer satisfaction related deliverables
• Should have experience in driving sales, cross selling & upselling in an inbound customer service related program.
• Must have proficiency with various software applications programs including Microsoft Word, Excel, Power Point, etc.
• Experience in IT industry preferable.

Perks and Benefits

• We offer: • Salary per month Negotiable, as per industry standards •
• Lucrative Incentives Daily, Weekly, Monthly & Quarterly •
• Medical Insurance up to 5lacs
• • Meal/Refreshments • 5 Days Working US Shift Timings (Rotational Shift)
• Both sides AC Cabs.

Note:

Should be well versed with Technology & Technology products, services and solutions

No Domestic Experience.

Richa Chauhan

8587021720

richa.chauhan@binarysemantics.com

Binary Semantics Ltd