Team Lead - Freight Operations

Job Details

Location : Mohali

State : Punjab (IN-PB)

Country : India (IN)

Role Purpose Statement :

The successful candidate will work upstream with the Origin/destination execution Teams to understand and derive solutions to sustainable and efficient execution, defining profitable post-fixture liquidation module , support SLAs for key deliverables, support and report on product classification , act as a liaison with Traders, Accounting , Global execution, Auditors, and key stakeholders.

Main Accountabilities

• Planning and operations of all aspects of the voyage ranging from the initial instructions to final redelivery.
• Elaboration of the stowage plan in coordination with trade/chartering to optimize it as per requirement.
• Liaising with ship owners for cleaning instructions and follow up if required.
• Optimization on bunkers.
• Preparation and follow up on freight payments through to the finalization.
• Appointing agents.
• Communication with owners, charterers, brokers, traders, insurance
• Coaching of trainees and newcomers on company and department activities.
• Feedback on average costs vs. estimates.
• Perform vessel screening to ensure compliance as per Global guidelines Review of reports, Check availability of vessel charter party agreement, vessel certificates and others
• Monitor loading/discharge operations and coordinate with surveyors and load port agents
• Produce and retain documentation in accordance with internal and external policies and procedures requirements
• Review counterparty claims and disputes and liaise with internal and external counterparties as to the correctness of the calculation
• Assistance on all claims matter

Impact/Dimensions

Responsible for vessel operation of around 40 TC and 90 VC vessels. It includes more than 3M tonnage for a financial year.

Key Performance Indicators (KPIs)

• Target minimum 10% increment in Freight PnL by optimizing voyages.
• Target minimum 10% Bunker cost optimization.
• Timely settlement of all claims from third parties including Hires.

Major Opportunities and Decisions

• Highly organized and able to work within required timeliness and applicable KPIs

• Flexible and adaptive to changing conditions in the business/market environment

• Strong customer service, communication skills/soft skills

• Attention to details, process oriented and analytical skill

• Work well as part of a team to achieve a common objective

• Effective decision making and problem solving

Key Relationships, Stakeholders & Interfaces

Internal: Freight, Operations/Execution teams, Chartering/Trading teams.

External: Owners, brokers, Port agencies, Freight service providers and various vendors.

Knowledge and Technical Competencies

• Experienced with the IMOS and SOFTMAR integrated voyage handling.
• MICS Member.( preferred)
• Good understanding of contracts, charter parties and key laytime/demurrage provisions and the terminology associated with the petroleum industry and commercial commodities.(Preferred)
• Knowledge and understanding of marine and terminal operations. (Preferred)
• Ability to provide high quality level of customer service to internal & external stakeholders involved in contract execution & settlement
• Ability to work independently, efficiently and deliver high quality output under time pressure
• Independent and meticulous with figures
• Strong written & oral communications skills in English.
• Strong problem solving & organization skills
• Experience in managing people and processes through a sustained period of change
• Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook)

Education/Experience

• 5-7 Years of experience in Vessel Operation.
• Relevant experience in handling Oil tankers mainly Veg Oils.
• Minimum Education Qualification – Graduation.
• Sailing experience

Distinct Advantage

• Experience working in a similar Shared Services Centre setup
• Experience in processing of high volumes of transactions
• Experience in workflow tools and document imaging system