Work from Office
Full Time
• Allocate, track, and ensure timely resolution of support tickets. • Manage and monitor LMS operations to provide an enhanced learner experience. • Oversee course uploads across platforms and ensure content accuracy. • Plan, coordinate, and manage live webinars, including scheduling, participant support, and troubleshooting. • Ensure effective data management, analysis, and reporting while maintaining data integrity. • Conduct performance reviews, provide coaching, and upskill team members. • Collaborate with cross-functional teams (Training, Sales, OperatIONS ]
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