T&E Team Lead

About Us

The Othain group is a global IT and BP Solutions and Services Company

The group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution

Job Location: Hyderabad (Work from office)

Shift Time: UK shift (Drop facility available)

Experience:- 10+ years

Duties And Responsibilities

• 10+ years total experience in Finance/Accounting, with min 8 years in T&E domain
• Client-facing experience – managing client calls, requirements, and escalations
• Ability to handle high-pressure situations and critical client deliverables
• Deep understanding of T&E policies, workflows, and compliance
• Experience with expense auditing, reimbursements, policy exceptions, and escalations
• Familiarity with regional/global T&E regulations and client-specific policies
• Strong Excel skills: Pivot Tables, VLOOKUP/XLOOKUP, advanced formulas, dashboards
• Team management experience – leading 5+ members in operations/shared services
• Strong communication skills – clients, leadership, auditors, internal teams
• Experience in managing SLAs, KPIs, and client reporting requirements
• Strong focus on quality, accuracy, and continuous improvement
• Ability to analyze trends, identify root causes, and implement corrective actions
• Exposure to process documentation, SOP creation, and training