Order Processing Analyst Othain Group has an opening for an Order Processing process. Othain Group is a global IT and BP Solutions and Services Company The Group s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Order Processing Lead Analyst Job Location: Hyderabad (Work from office) Work hours: 5:30 PM to 2:30 AM IST ( US working hours) As a Order Processing Analyst you be responsible for accurate and timely entry of customer orders as well as postsale quality checks on customer orders and sales orders. The Order Process Analyst is an integral part of the internal sales team working in partnership to resolve any customer issues and ensure the accuracy of customer orders. Responsibilities: Ability to review and comprehend Service Contracts, (SoW) Statements of Work, and customer purchase orders. Review sales orders, vendor quotes, and internal costing tools for proper revenue recognition. Have a basic understanding of Billing, Accounting, Accounts Payable, Collections, and Procurement. Ability to communicate effectively, multi-task, define root cause, and meet all monthly closing deadlines. Must be able to work in a high volume fast-paced environment with minimal errors. Review, audit, and handle escalations when requested. Ability to effectively communicate in writing and internally with internal and external customers. Teamwork is a must! Required Skills: Handle high-volume inquiries, orders, requests, and SWAT emails. Multi-tasking in a fast-paced environment. Expertise in Microsoft suite tools with a high concentration in Excel. Available to work overtime to meet financial deadlines based on business needs. Experience working within Alteryx, Salesforce, SharePoint, preferred. Additional Desired Skills: Participate in sales operations and finance meetings as required. Assist with New Hire onboarding support. Receives work direction from department leadership; however, is responsible for prioritizing his/her own work by sales allocation, date needed to fill, and logistics of work order. Requirements: 3-6 years work experience in Billing and Order Entry Accounting, Procurement and Professional Services. Strong eye for errors and inconsistencies Good verbal and written communication skills. Exceptional Excel skills. Good Accounting knowledge Bacholors/MBA (Finance) and above.

THE ROLE: Associate, Service Operations Othain Group is a global IT and BP Solutions and Services Company The Group s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Associate, Service Operations Job Location: Hyderabad (Work from office) Work hours: 5:30 PM to 2:30 AM IST ( US working hours) Job Summary: We are seeking a highly organized, detail-oriented Service Operations Associate to manage the processing of professional service vendor invoices. The ideal candidate will have intermediate Excel skills, prior accounting experience, and a proactive approach to resolving vendor invoice issues. This role requires excellent communication skills to collaborate with vendors, internal teams, and escalate unresolved issues as needed. Job Responsibilities: Process professional service vendor invoices within 24 hours of receipt. Review invoices for accuracy, appropriate approvals, and compliance with company policies. Collaborate with vendors to resolve discrepancies, rejections, or missing information. Follow up diligently on rejected or disputed invoices to ensure timely resolution. Work closely with the Accounts Payable team to facilitate payments and resolve rejected invoices. Escalate unresolved issues to management in a timely manner. Maintain accurate and organized records of invoice processing and communications. Utilize intermediate Excel skills to track, reconcile, and report on invoice data. Support periodic audits by providing requested invoice documentation. Education and Experience: Bachelor s degree or equivalent experience and/or military experience. 2+ years of accounting, finance, professional services or related experience. Strong attention to detail and organizational skills. Ability to manage multiple tasks and prioritize effectively under deadlines. Intermediate proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, basic formulas). Experience working with accounting software, PSA and ERP systems preferred. Strong verbal and written communication skills. Problem-solving mindset and ability to independently drive issue resolution.

Cash Application - Analyst About Us Othain Group is a global IT and BP Solutions and Services Company The Group s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Job Timing:- 5.30 PM to 2.30 AM IST Experience:- 3+ yrs in cash application Responsibilities: Reviews and approves entries, transactions, reconciliations, and/or reports. Ensures compliance to accounting and finance principles, policies, processes, controls, and contract documents. Processes and prepares most complex cash application transactions and related matters within the assigned functional group, provides the daily cash reconciliations to Treasury and Business units. Processes and prepares most complex transactions and invoicing with the assigned functional group, process or specific business unit. Trains and mentors new and/or more junior level employees. Manages Issue Resolution cases. Works on New Transitions. Helps with the Billing preparations on complex issues. Responsible for Maintaining various reports and ensure timely updates. Prepares/overviews process metrics and KPIs. Inculcates quality focus on all activities, continuous improvement and process improvement ideas. Conducts investigations and root cause analysis. Works across multiple processes as required, within the workgroup. Job Skills & Qualifications: Graduate/Post Graduate in Commerce/Finance With a minimum of 3+ years of working experience Cash Applications. Working Knowledge of ERP (Dynamics 365 ) will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal.

Job Description: Billing - Lead Analyst About Us The Othain group is a global IT and BP Solutions and Services Company The group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution The Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Shift Time: 5.30PM to 2.30MA IST(Drop facility available) Experience:- 4 to 8 years Responsibilities Analyzing all billing procedures and identifying opportunities for improvement. Verifying with other departments that orders have been fulfilled. Preparing, issuing, and sending invoices. Reviewing invoices to ensure billing accuracy. Reviewing sales sheets to ensure the billing of all sales. Reconciling invoices with balance sheet reports and resolving any discrepancies. Communicating with clients and other departments, resolving issues, and providing clarifications. Ensuring clients' billing accounts are set up correctly and according to their requirements. Maintaining updated records of accounts receivable. Preparing reports and meeting billing deadlines. Job Skills & Qualifications Graduate/Post Graduate in Commerce/Finance With a minimum of 2-3 years of working experience Billing. Working Knowledge of ERP (Dynamics 365) will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal. Show more Show less

Job Role:- Concur Admin - Junior Analyst About Us The Othain group is a global IT and BP Solutions and Services Company The group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution The Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location:- Hyderabad (Work from office) Timing:- 5.30 PM to 2.30 AM IST (Drop facility available) Experience required:- 2- 5 years Job Description:- A Concur T&E (Travel and Expense) Administrator manages a company's Concur platform, ensuring its efficient and compliant operation, including managing user access, workflows, and policy settings, while also supporting training and troubleshooting. Core Responsibilities Here's a more detailed breakdown of the typical responsibilities: System Administration: Manage user access and roles within Concur. Configure and maintain Concur workflows, expense types, and policy settings. Ensure the system aligns with organizational objectives and streamlines processes. Policy Compliance: Maintain and enforce company travel and expense policies. Monitor compliance with T&E policies and identify potential issues. Training and Support: Provide training to employees on using Concur and T&E processes. Address user inquiries and troubleshoot technical issues. Reporting and Analysis: Develop and distribute reports on travel and expense data. Analyze expense data to identify trends and areas for improvement. Integration and Collaboration: Collaborate with finance and travel teams to ensure effective integration of Concur with other systems. Participate in the management of travel partners and vendor relationships. Process Optimization: Identify and implement process improvements to streamline T&E operations. Propose and implement changes to Concur configurations to optimize the system's performance. Other Duties: May be involved in auditing expense reports. May handle internal and external communication regarding travel and expense matters. Show more Show less

Job Role:- Concur Admin - Junior Analyst About Us: The Othain group is a global IT and BP Solutions and Services Company The group s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering the company delivers a comprehensive client solution The Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location:- Hyderabad (Work from office) Timing:- 5.30 PM to 2.30 AM IST (Drop facility available) Experience required:- 2- 5 years Job Description:- A Concur T&E (Travel and Expense) Administrator manages a companys Concur platform, ensuring its efficient and compliant operation, including managing user access, workflows, and policy settings, while also supporting training and troubleshooting. Heres a more detailed breakdown of the typical responsibilities: Core Responsibilities: System Administration: Manage user access and roles within Concur. Configure and maintain Concur workflows, expense types, and policy settings. Ensure the system aligns with organizational objectives and streamlines processes. Policy Compliance: Maintain and enforce company travel and expense policies. Monitor compliance with T&E policies and identify potential issues. Training and Support: Provide training to employees on using Concur and T&E processes. Address user inquiries and troubleshoot technical issues. Reporting and Analysis: Develop and distribute reports on travel and expense data. Analyze expense data to identify trends and areas for improvement. Integration and Collaboration: Collaborate with finance and travel teams to ensure effective integration of Concur with other systems. Participate in the management of travel partners and vendor relationships. Process Optimization: Identify and implement process improvements to streamline T&E operations. Propose and implement changes to Concur configurations to optimize the systems performance. Other Duties: May be involved in auditing expense reports. May handle internal and external communication regarding travel and expense matters.

Job Description: Cash Application – Analyst About Us Othain Group is a global IT and BP Solutions and Services Company The Group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Job Timing:- 5.30 PM to 2.30 AM IST Experience:- 2- 6 years Responsibilities Reviews and approves entries, transactions, reconciliations, and/or reports. Ensures compliance to accounting and finance principles, policies, processes, controls, and contract documents. Processes and prepares most complex cash application transactions and related matters within the assigned functional group, provides the daily cash reconciliations to Treasury and Business units. Processes and prepares most complex transactions and invoicing with the assigned functional group, process or specific business unit. Trains and mentors new and/or more junior level employees. Manages Issue Resolution cases. Works on New Transitions. Helps with the Billing preparations on complex issues. Responsible for Maintaining various reports and ensure timely updates. Prepares/overviews process metrics and KPIs. Inculcates quality focus on all activities, continuous improvement and process improvement ideas. Conducts investigations and root cause analysis. Works across multiple processes as required, within the workgroup. Job Skills & Qualifications Graduate/Post Graduate in Commerce/Finance With a minimum of 3+ years of working experience Cash Applications. Working Knowledge of ERP (Dynamics 365) will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal. Show more Show less

Job Description: Billing - Lead Analyst About Us The Othain group is a global IT and BP Solutions and Services Company The group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution The Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Shift Time: 5.30PM to 2.30AM IST(Drop facility available) Experience:- 4 to 8 years Responsibilities Analyzing all billing procedures and identifying opportunities for improvement. Verifying with other departments that orders have been fulfilled. Preparing, issuing, and sending invoices. Reviewing invoices to ensure billing accuracy. Reviewing sales sheets to ensure the billing of all sales. Reconciling invoices with balance sheet reports and resolving any discrepancies. Communicating with clients and other departments, resolving issues, and providing clarifications. Ensuring clients' billing accounts are set up correctly and according to their requirements. Maintaining updated records of accounts receivable. Preparing reports and meeting billing deadlines. Job Skills & Qualifications Graduate/Post Graduate in Commerce/Finance With a minimum of 2-3 years of working experience Billing. Working Knowledge of ERP (Dynamics 365) will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal. Show more Show less

About Us Othain Group is a global IT and BP Solutions and Services Company The Group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. We are looking for a competent Collection Agent to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationship and ensuring timely payments. Our Collection Agent should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently. Job Location: Hyderabad (Work from office) Job Timing:- 5.30 PM to 2.30 AM IST Experience:- 2-6 years  Responsibilities Ensures that all billings are received by clients in a timely and proper manner. Maintain current credit information, current collection, and follow-up notes on all assigned accounts. Escalate disputed invoices or issues in a timely manner to the appropriate individual. To ensure cash flow by efficient collections and performing credit analysis, including the analysis of the relevant reports and financial statements to maximise profits. Analyse customer payments for cash application personnel and ensuring that the cash received from payments are correctly allocated. Monitors the aging of clients’ transactions. Determines accounts with accumulating overdue and take the necessary steps to collect dues immediately. Maintains an accurate and up-to-date record of open accounts of clients. Identifies the reason for credit hold and justification for credit lift. Ensuring that all necessary follow-ups and coordination with client and other departments in the company has been done to resolve collection issues (wrong billing, no PO, wrong discount, long overdue transactions, lost invoice, and the like) May do other functions related to the collection as the need arises. Issue weekly reminder emails and phone customers as required and maintain Customer contact data base. Should be able to communicate effectively with customers for collections and recovery Job Skills & Qualifications Graduate/Post Graduate in Commerce/Finance With a minimum of 2-3 years of working experience in a Credit Control & Collections environment in a service organization with customer bases. Working Knowledge of ERP(Dynamics 365, Bectran, GetPaid will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal. Show more Show less

Job Description: Accounts Payables Analyst About Us The Othain group is a global IT and BP Solutions and Services Company The group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution The Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Shift Time: UK shift (Drop facility available) Job Description: Accounts Payable Analyst The resource’s primary responsibility is Customer Relationship Management. As an Accounts Payable analyst, the resource shall contribute to the Invoice Processing Team by efficiently handling requests and queries sent by various stake holders. The resource is expected to have at least basic knowledge about any CRM and ERP system, to perform BAU (Business as Usual) activities. Duties And Responsibilities Provide prompt and courteous service to the customer and clients Be professional in receiving and responding to seller queries Drive efficiency in the process Support the internal linkages in driving projects Meet and exceed the quality, cycle time & the other process SLA’s Promotes positive relations with various stakeholders/ teams Adheres to Standard Operating Procedures Demonstrates processes to the vendors/ users Follows up with users proactively and ensures that assigned cases are resolved in a timely manner Escalates open/ unresolved cases to appropriate leadership Ensures step by step resolution is properly recorded and trackers are maintained Stays up to date with any changes in system processes. Expand knowledge horizon by constantly learning from exposure to new/ unique processes Requirements Prior experience in Customer Relationship Management and Enterprise Resource Planning tools Exposure to Accounts Payable processes such as Invoice Processing & Purchase Orders Good verbal and written communication skills Strong business acumen and ability to articulate emails in a professional manner Must be able to meet deadlines and ensure departmental and business goals are achieved Proficient in using PC applications MS Excel, MS Word, MS PowerPoint & MS Outlook Able to contribute individually and also work collectively as a team. Capable of multi-tasking and working with cross-functional teams. Expert in conducting GAP Analysis and Root Cause Analysis Must be focused and self- motivated Bachelors’ Degree in Information Technology, Computer Science or any equivalent degree Good to have Finance or Accounts knowledge

Job Description: Accounts Payables Analyst About Us The Othain group is a global IT and BP Solutions and Services Company The group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution The Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Shift Time: UK shift (Drop facility available) Job Description: Accounts Payable Analyst The resource’s primary responsibility is Customer Relationship Management. As an Accounts Payable analyst, the resource shall contribute to the Invoice Processing Team by efficiently handling requests and queries sent by various stake holders. The resource is expected to have at least basic knowledge about any CRM and ERP system, to perform BAU (Business as Usual) activities. Duties And Responsibilities Provide prompt and courteous service to the customer and clients Be professional in receiving and responding to seller queries Drive efficiency in the process Support the internal linkages in driving projects Meet and exceed the quality, cycle time & the other process SLA’s Promotes positive relations with various stakeholders/ teams Adheres to Standard Operating Procedures Demonstrates processes to the vendors/ users Follows up with users proactively and ensures that assigned cases are resolved in a timely manner Escalates open/ unresolved cases to appropriate leadership Ensures step by step resolution is properly recorded and trackers are maintained Stays up to date with any changes in system processes. Expand knowledge horizon by constantly learning from exposure to new/ unique processes Requirements Prior experience in Customer Relationship Management and Enterprise Resource Planning tools Exposure to Accounts Payable processes such as Invoice Processing & Purchase Orders Good verbal and written communication skills Strong business acumen and ability to articulate emails in a professional manner Must be able to meet deadlines and ensure departmental and business goals are achieved Proficient in using PC applications MS Excel, MS Word, MS PowerPoint & MS Outlook Able to contribute individually and also work collectively as a team. Capable of multi-tasking and working with cross-functional teams. Expert in conducting GAP Analysis and Root Cause Analysis Must be focused and self- motivated Bachelors’ Degree in Information Technology, Computer Science or any equivalent degree Good to have Finance or Accounts knowledge

Job Description: T&E Team Lead About Us The Othain group is a global IT and BP Solutions and Services Company The group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution The Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Shift Time: UK shift (Drop facility available) Experience:- 10+ years Duties And Responsibilities 10+ years total experience in Finance/Accounting, with min 8 years in T&E domain Client-facing experience – managing client calls, requirements, and escalations Ability to handle high-pressure situations and critical client deliverables Deep understanding of T&E policies, workflows, and compliance Experience with expense auditing, reimbursements, policy exceptions, and escalations Familiarity with regional/global T&E regulations and client-specific policies Strong Excel skills: Pivot Tables, VLOOKUP/XLOOKUP, advanced formulas, dashboards Team management experience – leading 5+ members in operations/shared services Strong communication skills – clients, leadership, auditors, internal teams Experience in managing SLAs, KPIs, and client reporting requirements Strong focus on quality, accuracy, and continuous improvement Ability to analyze trends, identify root causes, and implement corrective actions Exposure to process documentation, SOP creation, and training

Job Description: Senior Accountant Othain group has an opening for a Senior accountant . Othain group is a global IT and BP Solutions and Services Company. The group’s main focus is on the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Work hours: 2.00 PM to 11.00 PM IST Skills Required: - Handling GST & TDS Compliance Salary payment to employees after finalizing Salary register. Maintaining records of day-to-day transactions in Tally Prime. Making of Salary Registers and Monthly Filing of PF and ESIC Challan. Collecting Data from client and systematize the data. Taking Follow-ups from Client on mail. Disbursement of payments Maintaining Outstanding Records on daily basis. Analyzing Ledger Balance in Tally Prime Effective communication skills. Exceptional customer service skills. Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software. Verbal, written, and interpersonal communication skills

Job Description: Cash Application – Analyst About Us Othain Group is a global IT and BP Solutions and Services Company The Group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Job Timing:- 5.30 PM to 2.30 AM IST Experience:- 2- 6 years Responsibilities Reviews and approves entries, transactions, reconciliations, and/or reports. Ensures compliance to accounting and finance principles, policies, processes, controls, and contract documents. Processes and prepares most complex cash application transactions and related matters within the assigned functional group, provides the daily cash reconciliations to Treasury and Business units. Processes and prepares most complex transactions and invoicing with the assigned functional group, process or specific business unit. Trains and mentors new and/or more junior level employees. Manages Issue Resolution cases. Works on New Transitions. Helps with the Billing preparations on complex issues. Responsible for Maintaining various reports and ensure timely updates. Prepares/overviews process metrics and KPIs. Inculcates quality focus on all activities, continuous improvement and process improvement ideas. Conducts investigations and root cause analysis. Works across multiple processes as required, within the workgroup. Job Skills & Qualifications Graduate/Post Graduate in Commerce/Finance With a minimum of 3+ years of working experience Cash Applications. Working Knowledge of ERP (Dynamics 365) will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal.

About Us Othain Group is a global IT and BP Solutions and Services Company The Group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Location:- Hyderabad (Work from office) Timing:- 5.30 PM to 2.30AM IST Requirement:- Graduation/ Postgraduation in Finance Basics of accounting, Excel, and excellent communication skills.

About Us Othain Group is a global IT and BP Solutions and Services Company The Group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. We are looking for a competent Collection Agent to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationship and ensuring timely payments. Our Collection Agent should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently. Job Location: Hyderabad (Work from office) Job Timing:- 5.30 PM to 2.30 AM IST Experience:- 2-6 years  Responsibilities Ensures that all billings are received by clients in a timely and proper manner. Maintain current credit information, current collection, and follow-up notes on all assigned accounts. Escalate disputed invoices or issues in a timely manner to the appropriate individual. To ensure cash flow by efficient collections and performing credit analysis, including the analysis of the relevant reports and financial statements to maximise profits. Analyse customer payments for cash application personnel and ensuring that the cash received from payments are correctly allocated. Monitors the aging of clients’ transactions. Determines accounts with accumulating overdue and take the necessary steps to collect dues immediately. Maintains an accurate and up-to-date record of open accounts of clients. Identifies the reason for credit hold and justification for credit lift. Ensuring that all necessary follow-ups and coordination with client and other departments in the company has been done to resolve collection issues (wrong billing, no PO, wrong discount, long overdue transactions, lost invoice, and the like) May do other functions related to the collection as the need arises. Issue weekly reminder emails and phone customers as required and maintain Customer contact data base. Should be able to communicate effectively with customers for collections and recovery Job Skills & Qualifications Graduate/Post Graduate in Commerce/Finance With a minimum of 2-3 years of working experience in a Credit Control & Collections environment in a service organization with customer bases. Working Knowledge of ERP(Dynamics 365, Bectran, GetPaid will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal.

You will be joining Othain Group, a global IT and BP Solutions and Services Company with a primary focus on the business process and technology management space. Our company offers a wide range of industry-specific services, leveraging deep process knowledge, targeted IT capabilities, advanced analytics, and practical reengineering to deliver comprehensive solutions to our clients. At Othain Group, we are committed to providing exceptional customer care and tailored solutions to our customers and clients. We view every interaction with a customer as an opportunity to strengthen relationships and add value to their experience. This position is based in Hyderabad and requires you to work from the office. The working hours are from 5.30 PM to 2.30 AM IST. To be considered for this role, you should have a Graduation or Postgraduation in Finance. Additionally, you should possess a solid foundation in accounting, proficiency in Excel, and excellent communication skills to effectively engage with stakeholders.,

Job Role: T&E Lead Analyst About Us The Othain group is a global IT and BP Solutions and Services Company The group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution The Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location :- Hyderabad (WFO) Job timing: - UK shift Principal Responsibilities Work very closely with the client manager, T&E team lead. Overseeing global T&E shared services function to ensure timely booking and payment of T&E claims for org entities globally. Responsibility to verify that T&E transactions comply with company policies and procedures. Handle employee T&E payment enquiries. Refine policies as required and supervise all accounting tasks that are involved in the T&E payment process. Work on Corporate card requests. Perform Reconciliations to ensure no Late Payment Fees are levied. Work Experience 3-5 years of experience as a Card Programming Analyst Experience in an MNC environment. Concur Experience a must. Demonstrated experience within a high-volume business at operational level. Education Commerce Graduate (NO BBA) MBA Finance preferred Major Skills Cognos Reporting Strong Microsoft Excel skills Strong communication skills with superior ability to express thoughts clearly in English Must be able to work within a collaborative environment - Process transition and management

THE ROLE: Associate, Service Operations  About Us Othain Group is a global IT and BP Solutions and Services Company The Group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Job Timing:- 5.30 PM to 2.30 AM IST Experience:- 2-6 years THE ROLE: Associate, Service Operations Job Summary We are seeking a highly organized, detail-oriented Service Operations Associate to manage the processing of professional service vendor invoices. The ideal candidate will have intermediate Excel skills, prior accounting experience, and a proactive approach to resolving vendor invoice issues. This role requires excellent communication skills to collaborate with vendors, internal teams, and escalate unresolved issues as needed. Job Responsibilities Process professional service vendor invoices within 24 hours of receipt. Review invoices for accuracy, appropriate approvals, and compliance with company policies. Collaborate with vendors to resolve discrepancies, rejections, or missing information. Follow up diligently on rejected or disputed invoices to ensure timely resolution. Work closely with the Accounts Payable team to facilitate payments and resolve rejected invoices. Escalate unresolved issues to management in a timely manner. Maintain accurate and organized records of invoice processing and communications. Utilize intermediate Excel skills to track, reconcile, and report on invoice data. Support periodic audits by providing requested invoice documentation. Education And Experience Bachelor’s degree or equivalent experience and/or military experience. 2+ years of accounting, finance, professional services or related experience. Strong attention to detail and organizational skills. Ability to manage multiple tasks and prioritize effectively under deadlines. Intermediate proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, basic formulas). Experience working with accounting software, PSA and ERP systems preferred. Strong verbal and written communication skills. Problem-solving mindset and ability to independently drive issue resolution.

Job Description: Lead Analyst – Vendor Management Othain group is a global IT and BP Solutions and Services Company. The group’s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad Work hours: 2:30 PM to 11:30 PM Experience:- 3 to 7 years Responsibilities Responding to customer queries via ServiceNow tickets promptly, correctly and within the SLA. Comprehend inquiries well and provide relevant and accurate information. Process new supplier creation and update requests in ERPs (PeopleSoft & Coupa). Create/Update supplier records using Vendor Management tool – EBX. Provide proactive and personalized customer outreach. Take ownership of customer issues and ensure quick and correct resolution. Follow Standard Operating Procedure, communications, guidelines and policies. Think out of the box, identify process improvement opportunities and take ownership. Requirements Bachelor’s Degree. Previous experience in a customer service role is preferred. Experience in Vendor Management and ERP tools like PeopleSoft, SAP or Coupa. Practical experience with a Helpdesk software such as ServiceNow is preferred. Good verbal and written communication skills to interact effectively with workers of all levels throughout the company. Strong problem-solving skills and attention for detail. Strong eye for errors and inconsistencies. Good Excel skills, ability to multi-task, prioritize and manage time effectively.