TC Operations-Associate

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Associate for TC Operations, you play a crucial role in supporting and executing technical services for clients. Your responsibilities involve collaborating with various departments to ensure seamless operations, efficient problem resolution, and exceptional stakeholder management. This position is ideal for individuals with excellent communication skills and a proactive approach to solving problems. You are expected to communicate effectively with team members and stakeholders to ensure smooth operations and resolve issues promptly. Data accuracy, consistency, and efficiency are paramount in handling relevant tasks. Your verbal and written communication abilities should be excellent, reflecting an employee-centric approach and a commitment to providing exceptional service and support. Working effectively within a team is essential, fostering a collaborative and supportive work environment. Attention to detail is crucial to ensure accuracy and thoroughness in all tasks. Your strong organizational skills will help you manage multiple tasks and deadlines efficiently. You should take a proactive approach to learning and professional development to enhance your skills continuously. In this role, you will be responsible for leave management, including tracking employee return dates, ensuring timely updates, and coordinating with the Finance department for finance declaration closure. Conducting exit interviews with resigned employees, capturing detailed notes, and maintaining confidentiality in handling interview data are also part of your duties. Preferred skills for this role include experience in employee coordination or HR roles, good communication, and Excel skills. You should be proactive in performing your roles and responsibilities with minimal follow-ups, having experience in multitasking in an entrepreneurial environment. Empathy, strong analytical skills, and the ability to build rapport quickly with individuals are desirable qualities. To qualify for this position, you should hold a Bachelor's degree and have at least 2 years of experience in a support or operations role. By embracing these responsibilities and skills, you will contribute to the success of the team and ensure efficient technical service delivery for clients.,

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