Talent Acquisition Manager

Key Responsibilities

• Recruitment Leadership:

  Lead the entire recruitment lifecycle for high-volume BPO hiring, from sourcing to onboarding.

• Strategy Development:

  Design and implement bulk hiring strategies tailored to the specific needs of the BPO sector.

• Team Management:

  Manage a team of recruiters, providing guidance and ensuring targets are met.

• Vendor Management:

  Oversee relationships with external recruitment agencies or vendors to support bulk hiring efforts.

• Data Analysis:

  Track and analyze key recruitment metrics (like time-to-hire, cost-per-hire, and candidate experience) to optimize processes.

• Stakeholder Management:

  Collaborate with hiring managers and other internal stakeholders to understand hiring needs and provide market insights.

• Candidate Sourcing & Branding:

  Utilize various channels, including job portals, social media, and employee referrals, to attract a large pool of qualified candidates.

• Industry Knowledge:

  Maintain a strong understanding of the BPO industry, including its trends, compensation benchmarks, and key skill requirements.

Key Skills & Qualifications

• Experience:

  Proven experience in large-scale or bulk hiring, preferably within the BPO/call center sector.

• Strategic Thinking:

  Ability to develop and execute effective recruitment strategies for high-volume hiring.

• Communication:

  Excellent verbal and written communication skills, with the ability to present complex ideas simply.

• Leadership:

  Demonstrated ability to lead and manage a recruitment team.

• Analytical Skills:

  Strong data analysis skills to monitor recruitment performance and make data-driven decisions.

• Stakeholder & Vendor Management:

  Experience managing relationships with internal stakeholders and external vendors.

• BPO Specifics:

  Experience in hiring for both voice and non-voice processes, and for domestic and international roles.

Example Job Titles Talent Acquisition Manager (BPO/Bulk Hiring), Lead Talent Acquisition (BPO), and Head of Talent Acquisition (BPO)

Immediate joiners can share their resume to-

E mail:- ramya.ramya1@teleperformancedibs.com

Contact no:- 8050980644

Best Regards

Ramya V