Talent Acquisition Manager

Job Description

Key Responsibilities: - Drive large volume hiring in Frontline BPO space for covering both domestic / international processes. - Manage a team of Recruitment Professionals and Nurture Talent - Ensure a healthy Channel Mix as per org direction and profile targets. - Strategic manpower planning for project specific recruitment within defined time frames and - Stakeholder management - Identify future talent needs of the organization and proactively develop talent pool or social engagements for future requirements. - Meet challenging recruiting targets consistently, within agreed timelines, ensuring right quality, at optimum cost. - Help drive Automation in Talent Acquisition - Drive cost-effective hiring initiatives. - Analyse, recommend & implement Process Improvements in Talent search process. - Arrange and review job descriptions and specifications. - Generate monthly MIS Reports and review open mandates and with rational per candidate. - Adhere to Recruitment Guidelines and ensure 100% process compliance. Profile & Experience: - 10 + years of experience in end-to-end Talent Acquisition process. - Must have strong experience in managing large volume hiring in Frontline BPO space. - Strong Team Management experience. - Candidates with experience in third party business process services companies preferred. - Hand on experience of bulk and frontline hiring. - Strong understanding of BPO dynamics and stakeholder management - Experience leading teams in a fast moving, customer-centric, hands-on environment. - Highly adaptable and organized personality with proven excellent project management skills and strong business acumen. - Experience working with a global, matrix environment with multicultural teams. - Proven ability to identify and independently solve complex problems through the implementation of systems based on industry best practices. - MBA/PG degree preferred.