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Job Description This ‘Systems Analyst 3-IT’ ‘contractual’ position belongs to ESM (Enterprise Systems Management) remote IT support services, which is part of primary ITWorks Contract. This position will be utilized for supporting AD & M365 (Active Directory, DNS, DHCP, GPO, M365) in a 40 hrs./week model. Career Level - IC3 Responsibilities Active Directory Management: Provide support, implementation, and design services for Microsoft Active Directory and Windows-based systems. Troubleshoot DNS service and resolution issues. Manage and support internal and external DNS systems. Configure and support DNS for new domains. Troubleshoot Active Directory authentication and LDAP configuration issues. Develop and maintain comprehensive test cases for various scenarios, including disaster recovery and data recovery. Office 365 Administration: Administer and support the company’s Office 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams. Manage user accounts, licenses, and access rights using Azure Active Directory. Monitor system performance, troubleshoot issues, and ensure reliable access to Office 365 services. Collaborate with IT security to implement and maintain security policies and procedures. Conduct regular system audits and prepare reports for management. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
