System Engineer

Job Title: Serve/System Engineer III

Location: Bangalore-hybrid(Three days a month)

Shift Timing: 3PM to 12AM(might required to work on call if required)

Notice Period: Immediate

You Will:

• Maintain and optimize collaboration systems, including preventive and corrective maintenance, capacity planning, and scalability.

• Record and manage changes, configurations, incidents, problems, and processes.

• Ensure system security, implement standards, and respond to failures or performance issues.

• Produce performance, capacity, availability, and security reports for senior management.

• Write technical documentation and collaborate on ongoing issues and projects.

• Manage vendor relationships and oversee outsourced services.

• Install, configure, integrate, and test new system components and applications.

• Maintain automation scripts and enhance functionality.

• Follow industry best practices and quality assurance standards.

• Perform maintenance or upgrades with minimal business impact, including on-call duty.

• Analyze systems and participate in design and engineering projects.

• Configure prototypes, deliver products, and manage solution implementation and vendor performance.

• Engage in team activities to support Service and Project Managers.

You Will:

• Maintain and optimize collaboration systems, including preventive and corrective maintenance, capacity planning, and scalability.

• Record and manage changes, configurations, incidents, problems, and processes.

• Ensure system security, implement standards, and respond to failures or performance issues.

• Produce performance, capacity, availability, and security reports for senior management.

• Write technical documentation and collaborate on ongoing issues and projects.

• Manage vendor relationships and oversee outsourced services.

• Install, configure, integrate, and test new system components and applications.

• Maintain automation scripts and enhance functionality.

• Follow industry best practices and quality assurance standards.

• Perform maintenance or upgrades with minimal business impact, including on-call duty.

• Analyze systems and participate in design and engineering projects.

• Configure prototypes, deliver products, and manage solution implementation and vendor performance.

• Engage in team activities to support Service and Project Managers.

You have:

• 5-7+yrs technology support experience.

• 5+ years of experience in Administration and implementation of Collaboration Tools.

• Extensive experience with Microsoft suite administration and Collaboration Security frameworks including Exchange Online and Teams.

• Extensive experience using to build and deploy services using: Powershell, PowerBI, APIs, Webservices, Python, C++, JavaScript, Power Platform.

• Foster a collaborative and constructive atmosphere, exhibiting optimism in challenging situations.

• Decompose complex problems into manageable components, offering succinct solutions.

• 4+yrs Experience building efficiency workflows to deliver desirable outcomes.

• Successful track record in working on multi-functional team projects.

• Knowledge of other Collab platforms for systems integration and automation support.

• 5-7+yrs technology support experience.

• 5+ years of experience in Administration and implementation of Collaboration Tools.

• Extensive experience with Microsoft suite administration and Collaboration Security frameworks including Exchange Online and Teams.

• Extensive experience using to build and deploy services using: Powershell, PowerBI, APIs, Webservices, Python, C++, JavaScript, Power Platform.

• Foster a collaborative and constructive atmosphere, exhibiting optimism in challenging situations.

• Decompose complex problems into manageable components, offering succinct solutions.

• 4+yrs Experience building efficiency workflows to deliver desirable outcomes.

• Successful track record in working on multi-functional team projects.

• Knowledge of other Collab platforms for systems integration and automation support.