System Analyst

• · Administer and support Azure for identity management and authentication.
• · Manage Office 365 environment including user accounts, licenses, mailboxes, SharePoint, and Teams.
• · Monitor and maintain Active Directory services including password policies, group policies, and user provisioning.
• · Ensure system security by implementing and monitoring access controls, encryption standards, and compliance with organizational policies.
• · Provide Level 2 (L2) technical support for system-related issues including login failures, access issues, and software troubleshooting.
• · Perform routine system health checks, monitor alerts, and resolve any anomalies proactively.
• · Execute patch management and apply critical updates to systems as per best practices.
• · Maintain and update IT documentation such as asset inventories, system configurations, and user access logs.
• · Manage backup and recovery solutions for critical user data stored on cloud platforms.
• · Support Azure security configurations including MFA enforcement, conditional access policies, and user role management.
• · Coordinate with network and infrastructure vendors when specialized or higher-level intervention is required.
• · Assist in IT onboarding and offboarding processes related to systems and cloud accounts.
• · Provide basic training and support to users on system and application usage where needed.
• · Participate in internal audits and ensure IT compliance documentation is up to date.
• Identify areas for improvement in system performance, security, and user experience, and propose solutions

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹360,000.00 per year

Benefits:

• Paid time off

Schedule:

• Day shift
• Weekend availability

Work Location: In person